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  • All HBS Web  (1,595)
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    • News  (327)
    • Research  (858)
    • Events  (5)
    • Multimedia  (6)
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  • 19 Jun 2012
  • First Look

First Look: June 19

The alleged benefits of flattening flow primarily from pushing decisions downward to enhance customer and market responsiveness and to improve accountability and morale. Has flattening delivered on its promise to push decisions downward?... View Details
Keywords: Sean Silverthorne
  • 19 May 2021
  • Op-Ed

Why America Needs a Better Bridge Between School and Career

success in terms of both educational attainment and labor market outcomes. For example, only 33 percent of the organizations tracking college-related outcomes also prioritize employment outcomes. [div class=infogram-embed... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

editors, teachers, and individual scholars to act to foster these characteristics. Strategies and Tactics in NGO-Government Relations: Insights from Slum Housing in Mumbai Authors:Ramya Ramanath and Alnoor Ebrahim Publication:Nonprofit... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

of externalities became additional features of the debate. The introduction of market imperfection arguments actually introduced significant complications: specialization in the "wrong" activities, i.e. those with lower levels... View Details
Keywords: by Christian Ketels
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

Management That Works: How to Sell in a World That Never Stops Changing, Cespedes, a senior lecturer at Harvard Business School, offers research-based insight and context, and presents sales productivity not only as a core way to increase... View Details
Keywords: by Kristen Senz
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

is a generally insightful portrayal of financial markets, this theory implies that a firm's stock price is the best overall measure of the firm's long-term value. This implies that managerial incentives should be tied to stock View Details
Keywords: Martha Lagace
  • 16 Jan 2006
  • Research & Ideas

Adam Smith, Behavioral Economist?

Adam Smith's The Wealth of Nations, first published in 1776, helped create the discipline of economics with its conjuring of the invisible hand, self-interest, and other explanations of market forces that have influenced academics,... View Details
Keywords: by Ann Cullen
  • 27 Feb 2006
  • Research & Ideas

When Rights of First Refusal Are a Bad Deal

economics, and market design, was that the right was structured as what he terms a Before and After Right of First Refusal (BA-ROFR). The right holder is offered an initial deal by the asset owner—the landlord offers to sell the flat to... View Details
Keywords: by Sean Silverthorne; Construction; Real Estate; Entertainment & Recreation
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

offering them incentives or deals to stay before they leave. “Focusing on retaining higher-spending customers, even if they aren’t as likely to leave, can increase the total profit a company can reap.” As Gupta describes in Managing Churn to Maximize Profits—a new... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • 01 Oct 2014
  • What Do You Think?

Is Too Much Focus a Problem?

he continued, businesses can be 'raced' by drivers whose peripheral vision has failed. "They could see the clear track ahead of them as they initially led their markets but failed to notice the competitor coming up on the inside... View Details
Keywords: by James Heskett
  • 13 Mar 2018
  • First Look

March 13, 2018

result, sponsorship does not close the gender gap in competitiveness or earnings. We discuss how these insights from the laboratory could help to inform the design of sponsorship programs in the field. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

It’s simple: They create the most value, says Harvard Business School Professor Felix Oberholzer-Gee. In almost every segment of the economy, the very best companies lead their peers by wide margins. They take share by building on proven ideas and expanding in View Details
Keywords: by Danielle Kost
  • 15 Oct 2007
  • Research & Ideas

Businesses Beware: The World Is Not Flat

money than in any other major international market—for insights into how to pursue the broader objective of injecting more variety into the Coke system. The strategy is no longer always the same one: In big emerging View Details
Keywords: by Martha Lagace
  • 22 Apr 2014
  • First Look

First Look: April 22

  Publications August 2013 Modernizing Insurance Regulation Comparative Regulation of Market Intermediaries: Insights from the Indian Life Insurance Market By: Anagol, Santosh,... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

Australia’s fourth-largest company, agreed to let Buell and Choi test the benefits of trade-off transparency among its prospective credit card customers. Commonwealth Bank is the country’s biggest issuer of credit card loans, with almost 27 percent of View Details
Keywords: by Danielle Kost
  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

History at HBS, have been compiling an oral history project called Creating Emerging Markets, 130 video interviews of iconic business leaders from emerging markets discussing their careers and organizations in an unstructured format.... View Details
Keywords: by Michael Blanding
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

customer defection would have led to the conclusion that the bank's interest rates were not competitive. A deeper analysis led to an alternate conclusion: The bank's marketing department needed to do a better job of screening in advance... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 07 May 2007
  • Research & Ideas

Rediscovering Schumpeter: The Power of Capitalism

and economic histories to illuminate Schumpeter's life and work. A central theme details how Schumpeter's insights help us understand how the forces of capitalism, innovation, and entrepreneurship continue to transform the world today.... View Details
Keywords: by Sean Silverthorne; Education
  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

Sustainability: A History of Green Entrepreneurship and co-directs the Creating Emerging Markets project at the School. Rei Morimoto is a recent graduate of HBS (2021). Is stakeholder capitalism here to say? What do you think? Share your... View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

out that the sales and marketing folks were overtaxed, while the demands were too soft on software engineers. “The tool gave us insight for each job on how to improve it,” he says. Why that job is so hard... View Details
Keywords: by Dina Gerdeman
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