Learning By Thinking - Publications - Faculty & Research

26 Aug 2002
Research & Ideas

High-Stakes Decision Making: The Lessons of Mount Everest

demonstrate that they have considered those views carefully and genuinely. Moreover, they must clearly explain the rationale for their final decision, including why they chose to accept some input and advice while rejecting other suggestions. 73 View Details

Keywords: by Michael A. Roberto

21 Aug 2023
Book

You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance

of staying the course, this generation is increasingly looking to seize happiness wherever they can, because nothing is guaranteed. “Millennials are saying: Hold up. The rug keeps getting pulled out from under us. We think we’re finally... View Details

Keywords: by Kara Baskin

17 May 2017
Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

Minority job applicants are “whitening” their resumes by deleting references to their race with the hope of boosting their shot at jobs, and research shows the strategy is paying off. In fact, companies are more than twice as likely to... View Details

Keywords: by Dina Gerdeman

16 Oct 2023
HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

Delta employees—which was considered a bold action by a high-profile CEO, Hill says. That summer he went on a “listening and learning tour,” holding in-house sessions with Delta’s Black workers and meetings... View Details

Keywords: by Lane Lambert; Air Transportation

05 Feb 2024
Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

important,” he says. “But I think it’s increasingly going to be the social skills, the cognitive skills, the ability to learn things and the ability to adapt that are going to be more important.” For... View Details

Keywords: by Ben Rand

21 Nov 2023
Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

Regulating our own emotions in stressful situations is difficult enough, but business leaders face the added challenge of attempting to regulate the collective emotions of the groups they lead to guide them toward success. Now, research View Details

Keywords: by Kristen Senz

23 Apr 2012
Research & Ideas

How to Brand a Next-Generation Product

very deliberate effort to market the iPad as a sibling to the Mac. Macs keep their names with each successive upgrade, analysts noted, while iPhones sport sequential numbers and letters to indicate improvements. “Consumers don't necessarily read specs to View Details

Keywords: by Carmen Nobel

25 Jan 2024
Research & Ideas

Being a Team Player: Why College Athletes Succeed in Business

C-suite roles than their classmates, says Paul Gompers, the Eugene Holman Professor of Business Administration at Harvard Business School, who is one of the study’s co-authors. “It certainly makes sense that that kind of intense commitment means there are things that... View Details

Keywords: by Rachel Layne

25 Jan 2022
Research & Ideas

More Proof That Money Can Buy Happiness (or a Life with Less Stress)

control, allowing us to buy our way out of unforeseen bumps in the road, whether it’s a small nuisance, like dodging a rainstorm by ordering up an Uber, or a bigger worry, like handling an unexpected hospital bill, says Harvard Business... View Details

Keywords: by Michael Blanding

27 Jul 2019
Op-Ed

Does Facebook's Business Model Threaten Our Elections?

2014 midterms. Now 16 months away from the next election, efforts have been joined to prevent voter tampering from happening again. But I don’t think significant progress has been accomplished—a view bolstered in recent testimony before... View Details

Keywords: by George Riedel

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

is the morally correct path. “To say the rules should never be broken isn’t completely forthright and honest, so this is basically a sophisticated way to capture that,” Minor says. Another factor could be more Machiavellian applicants trying to “game the system” View Details

Keywords: by Roberta Holland

26 Jul 2004
Research & Ideas

A Better Way to Negotiate: Backward

negotiations be secret or open, separate or collective? How can you avoid being harmed by the sequencing tactics of others? Here's some advice: Study Patterns Of Influence And Deference Would-be coalition builders View Details

Keywords: by James K. Sebenius

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

people desperately need and want but often do not get in organizational life. To accomplish this, HCHP firms establish and institutionalize human resource management policies and practices that look fairly similar. Capacity for learning... View Details

Keywords: by Martha Lagace

06 May 2024
Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

Virtual meetings have become the standard for global and hybrid team communication, but what happens when the call ends? Participants who are in the same room keep talking—and the tone of those conversations can dramatically impact team dynamics over time, says new... View Details

Keywords: by Michael Blanding

13 Jun 2005
Research & Ideas

Rescuing Products with Stealth Positioning

companies that use stealth positioning adopt a covert approach. They conceal the true nature of their products by affiliating them with a different category. This is a powerful strategy for marketers when a category is in some way... View Details

Keywords: by Youngme Moon

25 Apr 2007
Research & Ideas

Feeling Stuck? Getting Past Impasse

may learn that someone—our boss, our boss's boss, or a key person—is leaving. He or she won't be here 4 weeks from now. The events that flow from a simple change such as this can be complex. Perhaps this event prompts a reorganization and... View Details

Keywords: by Martha Lagace

14 Feb 2023
Research & Ideas

When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

time when some companies are pushing employees to think of themselves as little more than a cog in a wheel. “Americans see business as very much like Elon Musk sleeping under his desk, not Steve Jobs View Details

Keywords: by Michael Blanding

07 Jul 2022
HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

Ice cream making started as a quirky hobby for Brian Smith, whose zeitgeisty flavors and fresh ingredients would become his trademark. For example, his “God Save the Cream,” inspired by the 2018 Royal Wedding of Prince Harry and Meghan... View Details

Keywords: by Pamela Reynolds

August 2018 (Revised October 2020)
Case

Tailor Brands: Artificial Intelligence-Driven Branding

By: Jill Avery

Using proprietary artificial intelligence technology, startup Tailor Brands set out to democratize branding by allowing small businesses to create their brand identities by automatically generating logos in just minutes at minimal cost with no branding or design skills... View Details

Citation

Educators

Purchase

August 2022
Article

What Makes a Good Image? Airbnb Demand Analytics Leveraging Interpretable Image Features

By: Shunyuan Zhang, Dokyun Lee, Param Vir Singh and Kannan Srinivasan

We study how Airbnb property demand changed after the acquisition of verified images (taken by Airbnb’s photographers) and explore what makes a good image for an Airbnb property. Using deep learning and difference-in-difference analyses on an Airbnb panel dataset... View Details