Publications

September 13, 2021
Article

Managing Through Crunch Time—Without Burning Out Your Team

By: Flavio Serapiao, Andrew Hill and Boris Groysberg

Crunch times—the long, stressful hours of work that are often required in the final weeks before a new product launch—can have an inordinate impact on the success of businesses and they’re powerful shapers of organizational culture. Effective leaders understand that... View Details

Keywords: Leadership; Situation or Environment; Management Skills

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22 Apr 2002
Research & Ideas

Does Spirituality Drive Success?

Executives from a wide range of industries trooped to Harvard Business School to discuss how their spirituality helps them be powerful leaders. The stories emerged from three panel sessions at the Möbius Leadership Forum, held April... View Details

Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild

Blog

Your Coach Will Help You Become a Better Leader

All of our Comprehensive Leadership Programs and Senior Leadership Programs include personalized executive coaching as well as group coaching. Throughout these programs, you work one-on-one with a... View Details

June 2014
Case

Starbucks Coffee Company: Transformation and Renewal

By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris

Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details

April 2021
Case

Glass-Shattering Leaders: Barbara Hackman Franklin

By: Boris Groysberg and Colleen Ammerman

Barbara Hackman Franklin was one of the first women to earn an MBA from Harvard Business School. She went on to break barriers in the private and public sectors, rising to leadership positions in business and government. In the 1970s, she led a successful White House... View Details

Keywords: Glass Ceiling; Leadership; Gender; Power and Influence

02 Jul 2014
What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

heroes of these large successful corporations, in spite of their dysfunctional 'leadership'." Today's leadership heroes, however, stimulated debate about just what constitutes leadership. It is an... View Details

Keywords: by James Heskett

06 Sep 2011
Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

innovators, problem solvers, entrepreneurs, and leaders that instead of wasting their time wondering why things are the way they are, they should simply accept their world as given” "I Moved Your Cheese is based on the idea that View Details

Keywords: by Carmen Nobel

Archie L. Jones

Archie Jones is a Senior Lecturer in the Entrepreneurial Management Unit at the Harvard Business School, where he currently teaches Venture Capital and Private Equity, Field... View Details

05 Oct 2017
News

"Forged in Crisis" author on the makings of a great leader

October 2005
Case

Tad Piper and Piper Jaffray

By: William W. George and Andrew N. McLean

In 2005, Tad Piper reflects on the successful spin-off from US Bancorp of Piper Jaffray, the investment bank founded by his grandfather. Profiles the development of Piper Jaffray from a Midwestern brokerage house to a national, diversified financial services firm. In... View Details

Keywords: Crisis Management; Leadership Style; Management Style; Leadership; Growth and Development Strategy; Financial Services Industry

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

research, have you encountered an organization that has been successful in making changes that have expanded leadership opportunities for women of all classes and ethnic backgrounds? A: Only a few. The... View Details

Keywords: by Mallory Stark

January 2006 (Revised September 2007)
Case

Bentington Industries

By: David Ager and John A. Davis

Describes the situation facing Paul Bentington, the president, CEO, and member of the owning family of BIND, PLC, a large and successful family-owned engineering consulting firm in London. Bentington's sister and brother, both of whom are owners of the firm, confront... View Details

Keywords: Business or Company Management; Leadership; Family Business; Management Succession; Conflict and Resolution; Diversity; London

22 Nov 2010
Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

their planning processes and make smart choices. Here's an excerpt outlining the seven questions every manager should ask. 1. Who Is Your Primary Customer? The first imperative—and the heart of every successful strategy implementation—is... View Details

Keywords: by Robert Simons

3 PM – 4 PM EDT, 27 Mar 2023
Virtual Programming

Chief Sustainability Officer Panel

As organizations continue to formalize their commitment to the environment through ESG efforts, the opportunities for MBAs to meaningfully contribute to this field continue to grow and evolve. Leadership roles often filled by MBAs include Chief Sustainability Officer... View Details

Feb 23 2017
Testimonial

Leading, Learning, and Growing—Together

2005
Chapter

On Coaches, Counsellors, Facilitators and Behavioural Consultants.

Executive coaches, career counsellors, psychotherapists, group facilitators and behavioural consultants all have overlapping, yet different areas of expertise. To make an informed decision about the kind of long-term leadership development program you want, it is... View Details

Keywords: Experience and Expertise; Decisions; Learning; Leadership Development; Outcome or Result; Programs; Behavior

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Allison Mnookin is a Senior Lecturer of Business Administration in the Technology and Operations Management (TOM) Unit at the Harvard Business School. She currently is the co-chair of the first-year MBA Technology and Operations Management course. In addition, she... View Details

October 1984 (Revised July 1988)
Case

Mark Twain Bancshares, Inc.

By: Joseph L. Badaracco Jr.

Describes the history, management, and organization of an extremely successful bank holding company. The company has had a very charismatic chairman, has made MBAs bank presidents at very early ages, and has a long record of innovation. Now deregulation and a coming... View Details

Keywords: Management Style; Financial Services Industry