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  • 01 Sep 2007
  • News

Riding It Out

incorrect paperwork, the IT team programmed an electronic “poka-yoke” (a term from lean manufacturing in which an engineering solution prevents a mistake) that keeps a mailing label from being printed unless the bar codes on the SmartPak... View Details
Keywords: Julia Hanna; dog food; pets; Food Manufacturing; Manufacturing; Food and Beverage Stores; Retail Trade
  • 01 Dec 2010
  • News

This Is What I Do

eliminates the need for noisy generators or air-conditioning systems. “We are just applying sound business principles in relation to the fundamental success factors of our business,” says Bailey, who resists being labeled a change agent.... View Details
Keywords: Garry Emmons; time travel; Health, Social Assistance; Accommodation; Hospitality; News, Library, Internet, and Other Services; Information; Apparel Manufacturing; Manufacturing
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

well as our video-based facial expression sentiment variables, we conducted factor analysis to construct four distinct CEO oral communication “styles,” which we label Expressive, Stern, Dour, and Contented. We also reveal that CEOs who... View Details
Keywords: Dina Gerdeman
  • 11 Oct 2016
  • First Look

October 11, 2016

Paris,” among other awards, for its innovation and performance. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/617007-PDF-ENG Harvard Business School Case 516-046 Spotify In November 2014, Spotify's chief content officer Ken Parks learns that record View Details
Keywords: Sean Silverthorne
  • 08 May 2012
  • First Look

First Look: May 8

brand in the U.S.; a competitive offering of private label and exclusive brands; and, following the execution of One Macy's and My Macy's, a fresh, unique foundation for future growth. However, the company still faces significant... View Details
Keywords: Carmen Nobel
  • 01 Dec 2016
  • News

Vive la Madeleine!

while showing off an industrial refrigerator stacked with free-range eggs and 25-kilo blocks of Normandy butter. Trays of madeleines cool on racks. A few feet away, workers monitor a machine that wraps the tiny cakes individually in cellophane before hand-packing each... View Details
Keywords: Julia Hanna; illustrations by Natalya Balnova
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
  • 08 Jul 2014
  • First Look

First Look: July 8

label Prada, and jeweler Bulgari. Publisher's link: http://hbr.org/2014/07/how-brand-tourists-can-grow-sales/ar/1 Forthcoming Journal of Marketing Research (JMR) Risk, Information, and Incentives in Online Affiliate Marketing By: Edelman,... View Details
Keywords: Carmen Nobel
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

advantage to Trump of the Ryan-Brady plan may well be the ability to characterize the border tax adjustments as tariffs. The box he put himself in regarding protectionist measures can be escaped by implementing the plan and labeling those... View Details
Keywords: by Christina Pazzanese
  • 14 Mar 2019
  • News

The Merchant of Osaka

two facilities in Tokyo—the first outside the UK to receive a “gold” award from the DSDC—where every design detail, from textures to finishes, takes into account the specific needs of a person with dementia. Bathroom doors are painted a high contrast school-bus yellow,... View Details
Keywords: Health, Social Assistance
  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

section; some of it is in the Arts section and the weekly Science section. Business stories appear in all parts of the paper even when they are not labeled as such, including the Technology, Dining, and Real Estate sections, because... View Details
Keywords: by Martha Lagace; Journalism & News
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

KindredHarvard Business School Case 513-052 Patrick Coveney, CEO of Greencore, one of the top producers of private label prepared foods sold through UK grocery retailers, was assessing Greencore's growth options. Growth potential was... View Details
Keywords: Sean Silverthorne
  • 22 May 2007
  • First Look

First Look: May 22, 2007

ill-defined. Instead, these measures reflect the arbitrary labeling of underlying fiscal conditions. Analyses based on these and derivative measures, such as disposable income, private assets, and personal saving, represent exercises in... View Details
Keywords: Martha Lagace
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

record labels are increasingly experimenting with DRM-less music sales, p2p is superior in this respect. In contrast, metadata (data about data—the indexing data contained in media files such as artist or album name) is superior on... View Details
Keywords: by Sean Silverthorne; Music
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

objectives—a focus on omnichannel, private-label goods, and increasing revenue per customer—to guide all company initiatives. The company was running pilot tests on a new line of appliances, rebranded hair salons, and new private label... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2015
  • First Look

December 15, 2015

which industry entrants will succeed. Unfortunately, the theory has also been widely misunderstood, and the “disruptive” label has been applied too carelessly anytime a market newcomer shakes up well-established incumbents. In this... View Details
Keywords: Carmen Nobel
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

effective depended upon the situation (Fiedler, Tannenbaum and Schmidt, and Vroom and Yetton). This work was an integral part of the wave of organizational behavior research that led to what we labeled a "Contingency Theory" of... View Details
Keywords: Martha Lagace
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

overlooks such breaches, spaces emerge in which both workers and supervisors engage in officially prohibited, yet tolerated practices—gray zones. When discovered, these transgressions often provoke disapproval; when company materials are diverted in the process, these... View Details
Keywords: Martha Lagace
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

soon, and recently new data had been discovered that indicated that a small subset of the population would be at risk for stroke, heart attack, or even death if they took PIavix. As a result, the FDA had added a black box warning—the agency's most severe—to Plavix's... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

emphasize and vice versa, an effect we label compensatory fit. We illustrate the concept of compensatory fit by drawing upon qualitative data from a re-organization at Cisco Systems. We also derive formal boundary conditions for... View Details
Keywords: Martha Lagace