Job Design and Levels - Publications - Faculty & Research

24 May 2022
Research & Ideas

Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

that there's so much research showing how women and minorities are often disadvantaged in different situations,” he says. The researchers say this is the first in a series of studies on the topic, and they... View Details

Keywords: by Pamela Reynolds

31 May 2018
News

Why High-Tech Commoditization Is Accelerating

31 Mar 2023
Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

weigh funding, capacity, and other resource constraints. They would also need to designate an agency or organization to administer plans, and create a system for buying... View Details

Keywords: by Kasandra Brabaw; Insurance; Health

12 Jul 2020
Research & Ideas

Solving COVID'S Mental Health Crisis

Prevention programs disrupted "The pandemic threatens to dismantle all the gains made in the US in the recent six-year fight against opioids and heroin,” says Jim Langford (HBS MBA 1984), Executive Director of the Georgia Prevention... View Details

Keywords: by Howard Stevenson and Shirley Spence; Health

25 Feb 2020
News

Alumni and Faculty Books for March 2020

who is invested in keeping it that way. The book presents a new vision of how health care could work if it were truly designed to meet consumer needs, creating a call to action on how to demand and help... View Details

Web

Responsibilities and Acceptable Use - Research Computing Services

Usage and Policies Responsibilities and Acceptable Use 15ms The HBS research computing environment, composed of a number of servers and services, is a large, shared resource... View Details

January 2009 (Revised June 2010)
Case

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture

By: Ranjay Gulati

Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details

Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units

Citation

Educators

Purchase

10 Mar 2021
News

New Releases: Alumni and Faculty Books, Podcasts

Fukushima’s nuclear reactors, which were designed by GE. But Immelt’s biggest challenge was inherited: Welch had handed over a company that had great people, but was short on innovation. Immelt set out to change GE’s focus by making it... View Details

Keywords: Margie Kelley; Publishing Industries (except Internet); Information

01 Aug 2017
First Look

First Look at New Research and Ideas, August 1

for more engagement at the micro level of business enterprises. While recognizing that the context of institutions, education, and culture plays a role in explanations of wealth View Details

Keywords: Sean Silverthorne

29 Dec 2014
Research & Ideas

Most Popular Articles and Research Papers of 2014

lessons from 2014. What will 2015 bring? Most Popular Articles 2014 Reflecting on Work Improves Job Performance New research by Francesca Gino, Gary Pisano, and colleagues shows that taking time to reflect... View Details

Awards

Siemens Corporate Research Grant

By: Alan D. MacCormack

Received a Siemens Corporate Research Grant ($80k) in 2010 for exploring the impact of software design choices on the level of defects and productivity in software projects. View Details

01 Dec 2001
News

Reaching Out

in job training programs associated with the government's 1996 welfare-to-work program and IBM's education initiative as examples of this model. "We still have work to do, but there's been some breaking down... View Details

Keywords: Garry Emmons and Julia Hanna; Health, Social Assistance

04 Mar 2024
What Do You Think?

Do People Want to Work Anymore?

around fewer, carefully selected, better-paid people performing complex jobs requiring extensive training, with resulting higher employee retention and lower costs of selection, hiring, View Details

Keywords: by James Heskett

06 Jul 2014
News

Business must align with schools to close "skills gap"

27 Jul 2012
News

How to Be Effective in the Global Economy and the Boardroom: CFOs Offer Lessons Learned on the Journey

30 Oct 2017
Blog Post

How My Engineering and Manufacturing Background Prepared Me for an MBA

inner workings of the company. For instance, I was curious about the management of its supply chain, the types of analyses that were conducted to develop, validate, and review business strategies, how incentives were View Details

14 Jul 2022
Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

automated vehicles to navigate for them. “The risk is that the promise of extensive automation may provide a false sense of security,” says Sadun. “Our findings suggest that some drivers are already easily distracted, and unable to keep a... View Details

Keywords: by Jay Fitzgerald

27 Dec 2015
Research & Ideas

The Most Popular Stories and Research Papers of 2015

Women whose moms worked outside the home are more likely to have jobs themselves, are more likely to hold supervisory responsibility at those jobs, and earn higher wages than women whose mothers stayed home... View Details

Article

Know Your Customers' 'Jobs to Be Done'

By: Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan

Firms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors, product developers focus too much on building customer profiles and looking for correlations in data. To create... View Details

Keywords: Customer Relationship Management