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  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto makers. At the same time, says... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

covers 8 countries and all of the continents, and continually challenges students to expand their understanding of the world and their place, as future leaders, in it. Based on my own experience, the course has been designed to explore... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

career paths in biotech. For example, people who had worked at Merck and had cultivated Merck's "scientific career imprint" were more likely to take on leadership positions in young biotech firms by sitting on the boards of young biotech firms while holding... View Details
Keywords: by Mallory Stark
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

computer problems on a website, companies that design those interactions purely to cut costs don't succeed. But when they actively partner with their customers to deliver a better service experience," she relates, "that's the... View Details
Keywords: by Deborah Blagg; Service
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

Women whose moms worked outside the home are more likely to have jobs themselves, are more likely to hold supervisory responsibility at those jobs, and earn higher wages than women whose mothers stayed home full time, according to... View Details
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

project teams at a prominent design firm revealed two distinct helping processes, both characterized by deep, sustained engagement that far exceeds the brief interactions described in the helping literature. Such deep help consisted of... View Details
Keywords: Sean Silverthorne
  • 22 Sep 2020
  • Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

Entrepreneurial success may depend on more than a great idea, plenty of connections, and financial backing, new research suggests. The entrepreneur’s job security may also play a significant role. Uncertain View Details
Keywords: by Sean Silverthorne
  • 25 Mar 2014
  • First Look

First Look: March 25

central path to job creation, economic growth, and prosperity. In the earliest stages of start-up business creation, the matching of entrepreneurial ventures to investors is critically important. The entrepreneur's business proposition... View Details
Keywords: Sean Silverthorne
  • 14 Jan 2014
  • First Look

First Look: January 14

inspired-makes all the more impressive what the design firm IDEO has already achieved. Its help-seeking and help-giving culture is behind the firm's success. But how has IDEO managed to make helping the norm? To answer this question, the... View Details
Keywords: Sean Silverthorne
  • September 2019
  • Case

Shell: A Company of Opportunity?

By: Joseph B. Fuller and Emer Moloney
The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details
Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands
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Fuller, Joseph B., and Emer Moloney. "Shell: A Company of Opportunity?" Harvard Business School Case 320-025, September 2019.
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

working together,” the article says. We talked to the researchers about how organizations can help employees cope with this difficult period—including everything from guaranteeing paid sick leave and gathering staff for virtual happy hours to allowing people to alter... View Details
Keywords: by Dina Gerdeman
  • 04 Feb 2015
  • What Do You Think?

Is There a Stanford-Google-Silicon Valley School of Management?

job of a manager. In fact, they devote more attention to hiring than they give to strategy. Another important task of leadership is that of maintaining a culture designed to retain that talent. A long... View Details
Keywords: by James Heskett; Education
  • 22 May 2007
  • First Look

First Look: May 22, 2007

explore the use of more distributed institutional forms. In this article, we review the emerging scholarship on the formation and function of self-regulatory institutions. Download the paper: http://www.hbs.edu/research/pdf/07-089.pdf Evolution Analysis of Large-Scale... View Details
Keywords: Martha Lagace
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

Shadow of a Giant (A) Harvard Business School Case 609-002 As the only significant competitor to Intel Corporation in PC microprocessors, Advanced Micro Devices faced daunting investment choices. Not only did it have to fund microprocessor View Details
Keywords: Martha Lagace
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

activities on the job that are not perceived as work while "working" in ways that are non-productive. In short, we're not thinking creatively enough about work. Those are themes that recur in the comments to this month's column.... View Details
Keywords: by James Heskett; Financial Services
  • 24 Oct 2007
  • Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

"customer focused." Try to create value out of novelty. Succumbing too much to commercial pressures such as taking on easy jobs may lose your distinctiveness. Where Do Creative Ideas Come From? How Kayak Users Built a New... View Details
  • 31 Jul 2012
  • First Look

First Look: July 31

resource management, which emphasized job rotation and minimal hierarchy. Purchase this case:http://hbr.org/search/812134-PDF-ENG RentJuice Thomas R.Eisenmann and Liz KindHarvard Business School Case 811-069 RentJuice, founded in... View Details
Keywords: Carmen Nobel
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

businesses, each of which was not performing up to its full potential, it was uncompetitive. The chairman of the group, Ratan Tata, creatively reorganized the business to make it survive in the new open global economy, and then challenged his group of companies to... View Details
Keywords: by Martha Lagace
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

We’re in the middle of a Great Resignation. This past April, 2.7 percent of Americans quit their jobs, the highest rate on record. And according to a study by Microsoft, more than 40 percent of the global workforce would consider leaving their View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 03 Nov 2015
  • First Look

November 3, 2015

behavioral hazard, providing a theoretical foundation for value-based insurance design and a way to interpret behavioral "nudges." Once behavioral hazard is taken into account, health insurance can do more than just provide... View Details
Keywords: Sean Silverthorne
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