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      InsuranceRemove Insurance →

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      • February 1994 (Revised September 1995)
      • Case

      Leland O'Brien Rubinstein Associates, Inc.: Portfolio Insurance

      By: Peter Tufano
      Leland O'Brien Rubinstein Associates, a small financial advisory firm founded in 1980, has created a successful business by selling a product commonly known as portfolio insurance. Portfolio insurance is a trading strategy that institutional investors use to establish... View Details
      Keywords: Investment Portfolio; Insurance; Product; Financial Services Industry
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      Tufano, Peter, and Barbara Kyrillos. "Leland O'Brien Rubinstein Associates, Inc.: Portfolio Insurance." Harvard Business School Case 294-061, February 1994. (Revised September 1995.)
      • January 1994 (Revised July 1994)
      • Case

      Dell Computer Corporation

      By: Peter Tufano
      Tina Chen, chief investment officer of a large insurance company, hears accusations by a Kidder Peabody equity research analyst that Dell Computer Corp. might be improperly accounting for what he suspects are large foreign exchange losses resulting from speculation.... View Details
      Keywords: International Accounting; Financial Instruments; Ethics; Financial Statements; Computer Industry; United States
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      Tufano, Peter, and Jon Headley. "Dell Computer Corporation." Harvard Business School Case 294-051, January 1994. (Revised July 1994.)
      • December 1993
      • Article

      Risk Management: Coordinating Corporate Investment and Financing Policies

      By: K. A. Froot, David S. Scharfstein and J. Stein
      Keywords: Catastrophe Risk; Corporate Finance; Banking And Insurance; Hedging; Banking; Decision Choice And Uncertainty; Financial Markets; Insurance; Policy; Risk Management; Natural Disasters; Cost of Capital; Asset Pricing; Insurance Industry
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      Froot, K. A., David S. Scharfstein, and J. Stein. "Risk Management: Coordinating Corporate Investment and Financing Policies." Journal of Finance 48, no. 5 (December 1993): 1629–1658. (Revised from NBER Working Paper No. 4084, February 1993. Reprinted in RAE-Revista de Administração de Empresas, Management Journal of Fundação Getulio Vargas (FGV-EAESP), Business School for Administration in Sao Paulo, Brazil, volume no. 48, issue no. 1 (January-March 2008): 87-118. Reprinted in Insurance and Risk Management, Volume II, Corporate Risk Management, Part I: Theory on Why and How Firms Manage Risk, Chapter 3, edited by Gregory R. Niehaus, UK: Edward Elgar Publishing Ltd. (October 2008). Also in M.J. Brennan, The Theory of Corporate Finance from The International Library of Critical Writings in Financial Economics, edited by R. Roll, 1995; and in Merton Miller and Chris Culp, eds. Corporate Hedging in Theory and Practice: Lessons from Metallgesellschaft, Risk Books, 1999.)
      • 1993
      • Chapter

      Deposit Insurance Reform: A Functional Approach

      By: Robert C. Merton and Zvi Bodie
      Keywords: Banks and Banking; Insurance; Governing Rules, Regulations, and Reforms; Government and Politics; Insurance Industry; Insurance Industry
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      Merton, Robert C., and Zvi Bodie. "Deposit Insurance Reform: A Functional Approach." In Carnegie-Rochester Conference Series on Public Policy. Vol. 38, edited by A. Meltzer and C. Plosser. Amsterdam: Elsevier, 1993.
      • August 1993
      • Case

      USAA: Business Process Review for the Great Lakes Region

      By: James L. Heskett and Roger H. Hallowell
      USAA proposes to develop a new set of processes for its property and casualty division. The case focuses on processes used in automobile claims. View Details
      Keywords: Business Processes; Insurance Industry; United States
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      Heskett, James L., and Roger H. Hallowell. "USAA: Business Process Review for the Great Lakes Region." Harvard Business School Case 694-024, August 1993.
      • July 1993
      • Case

      Future of Distributed Systems at Aetna, The

      By: F. Warren McFarlan and Chris L Marshall
      Keywords: Information Technology; Strategy; Insurance Industry
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      McFarlan, F. Warren, and Chris L Marshall. "Future of Distributed Systems at Aetna, The." Harvard Business School Case 194-018, July 1993.
      • September 1992 (Revised May 1995)
      • Case

      Progressive Corporation Transportation Group (A)

      By: James L. Heskett
      Keywords: Insurance Industry
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      Heskett, James L. "Progressive Corporation Transportation Group (A)." Harvard Business School Case 693-033, September 1992. (Revised May 1995.)
      • 1992
      • Chapter

      The Role of Market Value Accounting in the Regulation of Insured Depository Institutions

      By: S. Datar, W. Beaver and M. Wolfson
      Keywords: Accounting; Financial Markets; Financial Institutions
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      Datar, S., W. Beaver, and M. Wolfson. "The Role of Market Value Accounting in the Regulation of Insured Depository Institutions." Chap. 9 in Reform of Federal Depository Institutions, edited by J. Barth and D. Brumbaugh, 259–276. NY: HarperBusiness, 1992.
      • Article

      Theory of Constant Proportion Portfolio Insurance

      By: André Perold and Fischer Black
      Keywords: Theory; Insurance; Investment
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      Perold, André, and Fischer Black. "Theory of Constant Proportion Portfolio Insurance." Journal of Economic Dynamics & Control 16, nos. 3-4 (July–October 1992): 403–426.
      • June 1992
      • Teaching Note

      Hospital Replacement Decision, Hospital Corp. of America: Financial Analysis, and Humana, Inc., Teaching Note

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Decision Making; Finance; Insurance Industry; Insurance Industry; United States
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      Herzlinger, Regina E. "Hospital Replacement Decision, Hospital Corp. of America: Financial Analysis, and Humana, Inc., Teaching Note." Harvard Business School Teaching Note 192-120, June 1992.
      • June 1992
      • Teaching Note

      Marsh & McLennan (A), Teaching Note

      By: Arthur Schleifer Jr.
      Teaching Note for (9-171-303). View Details
      Keywords: Insurance Industry; United States
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      Schleifer, Arthur, Jr. "Marsh & McLennan (A), Teaching Note." Harvard Business School Teaching Note 892-019, June 1992.
      • June 1992
      • Teaching Note

      U.S. Health Care Systems, Prospectus and Maxicare Health Plans, Inc., Teaching Note

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Insurance Industry; Insurance Industry
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      Herzlinger, Regina E. "U.S. Health Care Systems, Prospectus and Maxicare Health Plans, Inc., Teaching Note." Harvard Business School Teaching Note 192-127, June 1992.
      • February 1992 (Revised September 2019)
      • Case

      The House of Tata

      By: James E. Austin and Ashish Nanda
      The case traces the evolution of the Tata group, one of the largest and highly respected Indian business houses, from its 19th century founding and early growth in diverse industries, to its response to changes in government regulation in independent India, up to its... View Details
      Keywords: Indian Economy; International Business; Government And Business; Government Regulation; Synergy; Conglomerates; Business Conglomerates; Developing Countries and Economies; Business and Government Relations; Business History; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; India
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      Austin, James E., and Ashish Nanda. "The House of Tata." Harvard Business School Case 792-065, February 1992. (Revised September 2019.)
      • January 1992
      • Teaching Note

      New York Life Insurance Co.: Pension Department, Teaching Note

      By: Robert J. Dolan
      Teaching Note for (9-591-051). View Details
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      Dolan, Robert J. "New York Life Insurance Co.: Pension Department, Teaching Note." Harvard Business School Teaching Note 592-082, January 1992.
      • January 1992
      • Case

      Apex Insurance Corp. (AIC): Flood Insurance Program

      By: Steven C. Wheelwright
      Keywords: Insurance Industry
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      Wheelwright, Steven C. "Apex Insurance Corp. (AIC): Flood Insurance Program." Harvard Business School Case 692-024, January 1992.
      • 1992
      • Working Paper

      A Framework for the Economic Analysis of Deposit Insurance and Other Guarantees

      By: Zvi Bodie and R. Merton
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      Bodie, Zvi, and R. Merton. "A Framework for the Economic Analysis of Deposit Insurance and Other Guarantees." Harvard Business School Working Paper, No. 92-063, January 1992.
      • 1992
      • Working Paper

      On the Management of Deposit Insurance and Other Guarantees

      By: Robert C. Merton and Zvi Bodie
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      Merton, Robert C., and Zvi Bodie. "On the Management of Deposit Insurance and Other Guarantees." Harvard Business School Working Paper, No. 92-081, January 1992.
      • September 1991 (Revised January 1997)
      • Case

      Manzana Insurance: Fruitvale Branch (Abridged)

      By: Steven C. Wheelwright
      Deals with performance assessment and improvement of a service operation in the insurance industry, a market that is highly sensitive to response time. Two branch offices in direct competition are described, and the impact of response time on performance is suggested.... View Details
      Keywords: Business Offices; Decision Choices and Conditions; Time Management; Service Operations; Performance Evaluation; Competition; Insurance Industry
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      Wheelwright, Steven C. "Manzana Insurance: Fruitvale Branch (Abridged)." Harvard Business School Case 692-015, September 1991. (Revised January 1997.)
      • 1991
      • Article

      Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications

      By: Leonard A. Schlesinger and Jeffrey Zornitsky
      Survey data from 1,277 employees and 4,269 customers of a personal lines insurance organization were analyzed with the following results: (a) employee perceptions of service quality are positively related to both job satisfaction and self-perceived service capability;... View Details
      Keywords: Service Delivery; Satisfaction; Jobs and Positions; Customer Satisfaction
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      Schlesinger, Leonard A., and Jeffrey Zornitsky. "Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications." Human Resource Planning 14, no. 2 (1991): 141–149.
      • March 1991 (Revised May 1991)
      • Case

      New York Life Insurance Co.: Pension Department

      By: Robert J. Dolan
      Analyzes competition in the pension fund industry. In particular, New York Life must decide whether to compete head-to-head with mutual fund giants by offering record-keeping services or to just continue to focus on selling investment products. Presents the results of... View Details
      Keywords: Competition; Financial Instruments; Insurance Industry; Insurance Industry
      Citation
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      Dolan, Robert J. "New York Life Insurance Co.: Pension Department." Harvard Business School Case 591-051, March 1991. (Revised May 1991.)
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