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Publications
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- Faculty Publications (505)
- February 1994 (Revised September 1995)
- Case
Leland O'Brien Rubinstein Associates, Inc.: Portfolio Insurance
By: Peter Tufano
Leland O'Brien Rubinstein Associates, a small financial advisory firm founded in 1980, has created a successful business by selling a product commonly known as portfolio insurance. Portfolio insurance is a trading strategy that institutional investors use to establish... View Details
- January 1994 (Revised July 1994)
- Case
Dell Computer Corporation
By: Peter Tufano
Tina Chen, chief investment officer of a large insurance company, hears accusations by a Kidder Peabody equity research analyst that Dell Computer Corp. might be improperly accounting for what he suspects are large foreign exchange losses resulting from speculation.... View Details
- December 1993
- Article
Risk Management: Coordinating Corporate Investment and Financing Policies
By: K. A. Froot, David S. Scharfstein and J. Stein
- 1993
- Chapter
Deposit Insurance Reform: A Functional Approach
By: Robert C. Merton and Zvi Bodie
- August 1993
- Case
USAA: Business Process Review for the Great Lakes Region
By: James L. Heskett and Roger H. Hallowell
USAA proposes to develop a new set of processes for its property and casualty division. The case focuses on processes used in automobile claims. View Details
- July 1993
- Case
Future of Distributed Systems at Aetna, The
By: F. Warren McFarlan and Chris L Marshall
- September 1992 (Revised May 1995)
- Case
Progressive Corporation Transportation Group (A)
By: James L. Heskett
Keywords: Insurance Industry
- 1992
- Chapter
The Role of Market Value Accounting in the Regulation of Insured Depository Institutions
By: S. Datar, W. Beaver and M. Wolfson
- June 1992
- Teaching Note
Marsh & McLennan (A), Teaching Note
Teaching Note for (9-171-303). View Details
- June 1992
- Teaching Note
U.S. Health Care Systems, Prospectus and Maxicare Health Plans, Inc., Teaching Note
- February 1992 (Revised September 2019)
- Case
The House of Tata
By: James E. Austin and Ashish Nanda
The case traces the evolution of the Tata group, one of the largest and highly respected Indian business houses, from its 19th century founding and early growth in diverse industries, to its response to changes in government regulation in independent India, up to its... View Details
Keywords: Indian Economy; International Business; Government And Business; Government Regulation; Synergy; Conglomerates; Business Conglomerates; Developing Countries and Economies; Business and Government Relations; Business History; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; India
- January 1992
- Teaching Note
New York Life Insurance Co.: Pension Department, Teaching Note
By: Robert J. Dolan
Teaching Note for (9-591-051). View Details
- 1992
- Working Paper
A Framework for the Economic Analysis of Deposit Insurance and Other Guarantees
By: Zvi Bodie and R. Merton
- 1992
- Working Paper
On the Management of Deposit Insurance and Other Guarantees
By: Robert C. Merton and Zvi Bodie
- September 1991 (Revised January 1997)
- Case
Manzana Insurance: Fruitvale Branch (Abridged)
Deals with performance assessment and improvement of a service operation in the insurance industry, a market that is highly sensitive to response time. Two branch offices in direct competition are described, and the impact of response time on performance is suggested.... View Details
- 1991
- Article
Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications
By: Leonard A. Schlesinger and Jeffrey Zornitsky
Survey data from 1,277 employees and 4,269 customers of a personal lines insurance organization were analyzed with the following results: (a) employee perceptions of service quality are positively related to both job satisfaction and self-perceived service capability;... View Details
- March 1991 (Revised May 1991)
- Case
New York Life Insurance Co.: Pension Department
By: Robert J. Dolan
Analyzes competition in the pension fund industry. In particular, New York Life must decide whether to compete head-to-head with mutual fund giants by offering record-keeping services or to just continue to focus on selling investment products. Presents the results of... View Details