Innovation In Healthcare Delivery - Publications - Faculty & Research

05 Jun 2007
First Look

First Look: June 5, 2007

provider, health plan, and reimbursement structure. Following new legislation in 2004, which allowed health plans and selected providers to contract outside of the regular group purchasing scheme, KKH and Dr. Deiner of Essen University... View Details

Keywords: Martha Lagace

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Rare Disease Day – Small Numbers, Big Challenges… and Big Opportunities - Blog: Health Supplement

Gabby worked in management consulting at Deloitte. She received her BBA at Emory University and her MBA from Harvard Business School. You Might Want to Read 07 Feb 2025 Student Spotlight: From Nigeria to HBS: Reigniting My Passion for... View Details

05 Jul 2011
First Look

First Look: July 5

Extensions to our model accommodate the possibilities of multiple voucher purchases and merchant price re-optimization. Download the paper: http://www.hbs.edu/research/pdf/11-063.pdf Organizations in the Shadow of Communities... View Details

Keywords: Sean Silverthorne

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

delivery and pickup options and provide incentives to customers to reward them using these options. Dunkin’ provides extra loyalty points to customers who pre-order on mobile apps. HBO made numerous shows available for free on its app to... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

09 Mar 2023
Blog Post

African American Student Union Spotlight on Joint Degrees

program, and why? I was always drawn to using technology and life sciences to improve healthcare outcomes, particularly for those in low and middle-income countries. As I progressed View Details

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About the Center - Christensen Center for Teaching & Learning

About the Center The C. Roland Christensen Center for Teaching and Learning was established in 2004 to promote and support teaching excellence and innovation within Harvard Business School. It also provides... View Details

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Research Areas - Institute For Strategy And Competitiveness

What enables a country to produce and commercialize a flow of innovative technology over time? Societal Issues Health Care Redefining the delivery of health care around value for patients. Restructuring care... View Details

22 Aug 2022
Research & Ideas

Can Amazon Remake Health Care?

At a time when health care providers have gone all in on telemedicine, Amazon, the world’s biggest online retailer, surprised Wall Street in late July when it announced it would acquire 1Life View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Health

21 Aug 2012
First Look

First Look: August 21

innovations in the delivery of management training represent to the MBA program of the Harvard Business School or other residential programs? Certainly new View Details

Keywords: Sean Silverthorne

30 Jun 2009
First Look

First Look: June 30

team familiarity and variation in experience, we see a complementary effect on measures of delivery performance (i.e., a project being delivered on time and on budget). In team... View Details

Keywords: Martha Lagace

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Leadership - Health Care

new to the Health Care Initiative (HCI), Lanika's deep-rooted ties to her hometown, Boston, Massachusetts, have given her an intricate understanding of the local healthcare landscape. She graduated in 2009... View Details

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Faculty & Researchers - Managing the Future of Work

in the healthcare industry. Research EDWINS: Leading with Passion and Purpose , Harvard Business School Case, 2023. With Rachel Bricklin. Akamai Technologies: Expanding the Talent Pipeline , Harvard Business... View Details

07 Jul 2019
HBS Case

Walmart's Workforce of the Future

technological innovations such as robot workers and in-house incubators. Walmart fights a revenue drop The case details how the rise of ecommerce (and the success of Amazon in particular) affected Walmart’s... View Details

Keywords: by Julia Hanna; Retail

June 2020
Case

RBC: Transforming Transformation (A)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia

In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details

Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada

Citation

Educators

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08 Feb 2023
News

Alumni-Cofounded Company Sells to CVS for $10.6 Billion

named the Chief Innovation Officer at Oak Street in January 2022, with the firm noting at the time that he would “lead strategic efforts to expand the [c]ompany’s model.” The release went on to note that,... View Details

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Winners & Runners-Up | New Venture Competition

delivery trucks (think FedEx/UPS) with a platform that enables anyone to deliver packages in their own car. CozyKin Jeremy Au (MBA 2018, Section C) Business Track Runner-Up For working parents seeking infant... View Details

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Geography of Care - Institute For Strategy And Competitiveness

dramatically improves outcomes and controls health care costs. By expanding strategically and integrating with community providers, those already renowned for innovation and excellence and patient care can widen access, improve... View Details

February 2024 (Revised December 2024)
Case

Best Buy Health: Enabling Care at Home

By: Robert S. Huckman, Rosabeth Moss Kanter, Antonio Moreno, Bradley Staats and Sarah Mehta

This case explores retailer Best Buy’s decision to enter health care. Best Buy Health aims to enable care at home across three prongs: consumer health, active aging, and virtual care. A key pillar of Best Buy Health's strategy is leveraging the Geek Squad—the company's... View Details

Keywords: Business Ventures; Health Care and Treatment; Innovation and Invention; Business Strategy; Market Entry and Exit; Service Delivery; Service Operations; Electronics Industry; Health Industry; Retail Industry; United States; Minnesota