Informal Institutions - Publications - Faculty & Research

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17 Jun 2014
First Look

First Look: June 17

http://ssrn.com/abstract=2444741 Cases & Course Materials Harvard Business School Case 614-058 Hospital Clínic de Barcelona No abstract available. Purchase this case: http://hbr.org/product/hospital-clinic-de-barcelona/an/614058-PDF-ENG Harvard Business School... View Details

Keywords: Sean Silverthorne

Innovation and Its Discontents: How Our Broken Patent System is Endangering Innovation and Progress, and What to Do About It

The United States patent system has become sand rather than lubricant in the wheels of American progress. Such is the premise behind this provocative and timely book by two of the nation's leading experts on patents and economic... View Details

2010
Chapter

The Agglomeration of U.S. Ethnic Inventors

By: William R. Kerr

The ethnic composition of US inventors is undergoing a significant transformation - with deep impacts for the overall agglomeration of US innovation. This study applies an ethnic-name database to individual US patent records to explore these trends with greater detail.... View Details

Keywords: Information Technology; Geographic Location; Patents; Ethnicity; City; Innovation and Invention; United States

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SSRN

January 2017 (Revised May 2020)
Case

Sesame Workshop (A): Bringing Big Bird Back to Health

By: Rosabeth Moss Kanter, Ryan Raffaelli and Jonathan Cohen

Sesame Workshop was transforming in 2016. CEO Jeff Dunn had reorganized and shifted the iconic institution to respond to digital disruption and a consensus culture. This case examines his efforts to turn Sesame Workshop around. It notes Sesame's storied history and the... View Details

Keywords: Restructuring; Organizational Change and Adaptation; Leadership; Information Technology; Education; Media; Strategy; Education Industry

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Research Areas - Doctoral

environment in which businesses operate. Drawing from perspectives of economic theory, political science, and history, they examine the “rules” and policies established by government and other non-business institutions that affect... View Details

10 Dec 2012
Working Paper Summaries

Vulnerable Banks

Keywords: by Robin Greenwood, Augustin Landier & David Thesmar; Banking; Financial Services

18 Sep 2012
Working Paper Summaries

Risky Business: The Impact of Property Rights on Investment and Revenue in the Film Industry

Keywords: by Venkat Kuppuswamy & Carliss Y. Baldwin; Motion Pictures & Video

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

Status-- Winfrey: No, but I don't think it's status. I think, and one of the reasons I said what I said about it informing me, and I said to you back backstage that it actually made me a better person. Reading those columns made me a... View Details

Keywords: by HBS Staff

01 Dec 2023
News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details

Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

Program

Strategy for Health Care Delivery—Virtual

Lead strategic and organizational change to generate value Improve health care quality, system delivery, and patient value Access a network of health care institutions and facilities to enhance quality and coordination of care Leverage... View Details

Keywords: Health Care; Health Care

2008
Book

On Competition

By: M. E. Porter

Competition is one of society's most powerful forces for making things better in many ﬁelds of human endeavor. The study of competition and the creation of value, in their full richness, have preoccupied me for several decades. Competition is pervasive, whether it... View Details

Keywords: Leadership; Practice; Competitive Strategy; Theory; Value Creation

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South Asia - Global

Bank PLC. Anjali holds an MBA from the Indian Institute of Management, Calcutta, a bachelor's degree (Eng. Hons) from Loreto College and is an alumnus of HBS having completed the Advanced Management Program. Contact View Details

April 2019 (Revised June 2019)
Case

Western Governors University: 10x Vision

By: William R. Kerr and Susie L. Ma

Western Governors University (WGU) was a nonprofit institution of higher education whose online learning model served more than 100,000 students in 2019 and was scaling rapidly. President Scott Pulsipher wanted to expand WGU’s reach to millions more with a plan called... View Details

Keywords: Online Education; Enrollment; Scaling; Higher Education; Internet and the Web; Business Model; Expansion; Growth and Development Strategy; Education Industry; United States

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July 2007 (Revised May 2008)
Case

Central Bank: The ChexSystemsSM QualiFile® Decision

By: Dennis Campbell, Francisco de Asis Martinez-Jerez, Peter Tufano and Emily McClintock

The "Central Bank" series analyzes the use of information and product design for managing the counterparty risk of newly acquired customers. Central Bank, a mid-sized regional U.S. bank, was attempting to grow its customer base by increasing the number of new checking... View Details

Keywords: Central Banking; Knowledge Management; Customer Satisfaction; Risk Management; Risk and Uncertainty; Decision Making; Banking Industry; United States

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Technology & Operations Management - Faculty & Research

products. Over the past several years, we have expanded our research, course development, and course offerings to encompass new issues in information technology, supply chains, and service industries. The field of TOM is concerned with... View Details

23 Jun 2023
HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

patients as they see fit. A new Harvard Business School case study explores Buurtzorg’s decentralized model in depth, with lessons for institutions struggling with morale and productivity. Buurtzorg’s approach has yielded patient... View Details

Keywords: by Annelena Lobb; Health

11 Mar 2008
First Look

First Look: March 11, 2008

executives during the initial stages of implementing the new strategy. Our analysis demonstrates that this firm's balanced scorecard contained useful and timely information for distinguishing between these alternatives. These results... View Details

Keywords: Martha Lagace

Podcast - Business & Environment

Paris Agreement.Alexia also offers career advice for those looking to enter the field and shares resources forstaying informed on carbon markets and climate finance. Enhancing Integrity Standards in Carbon Markets: A Conversation with Amy... View Details

Latin America - Global

2025, in Mexico City, Harvard Business School’s Institute for Business in Global Society (BiGS) and the Latin America Research Center hosted a solutions-driven roundtable, bringing together business leaders, policymakers, and civil... View Details

Courses - Entrepreneurship

including entrepreneurial management. The Entrepreneurial Manager Entrepreneurial managers transform opportunities into companies and institutions that make a difference in the world. In their successful “pursuit of opportunity without... View Details