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Show Results For
- All HBS Web
(12,440)
- People (38)
- News (2,707)
- Research (6,525)
- Events (49)
- Multimedia (149)
- Faculty Publications (4,395)
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- February 2022 (Revised May 2022)
- Case
Buddy Valastro: Cake Boss
By: Boris Groysberg, Evan M.S. Hecht and Katherine Connolly Baden
Buddy Valastro, celebrity baker and business owner, inherited his father’s bakery—Carlo’s Bake Shop of Hoboken, New Jersey—at the age of seventeen. He had willed the shop to survive and gone on to fame through his television show, “Cake Boss”—the name most people now... View Details
Keywords: Bakery; Entrepreneur; Scalability; Digital; Systems; Process Improvement; Team Effectiveness; Team Building; COVID-19 Pandemic; Food; Entrepreneurship; Family Business; Crisis Management; Change Management; Leadership; Creativity; Operations; Groups and Teams; Brands and Branding; Food and Beverage Industry; United States
Groysberg, Boris, Evan M.S. Hecht, and Katherine Connolly Baden. "Buddy Valastro: Cake Boss." Harvard Business School Case 422-060, February 2022. (Revised May 2022.)
- April 2008
- Case
Campbell and Bailyn's Boston Office: Managing the Reorganization
By: Anne Donnellon and Dun Gifford Jr
Ken Winston, the regional sales manager at a securities brokerage firm, has reorganized his generalist salespeople into Key Account Teams (KAT) to increase sales of specialized, higher-margin fixed income products. Winston is also implementing a new corporate... View Details
Keywords: Organizational Behavior; Fixed Costs; Group Dynamics; Human Resource Management; Compensation; Matrix Organization; Sales; Leading Teams; Management; Leadership; Organizational Design; Organizational Structure; Groups and Teams; Organizational Culture; Organizational Change and Adaptation; Change Management; Salesforce Management; Compensation and Benefits; Financial Services Industry; Boston
Donnellon, Anne, and Dun Gifford Jr. "Campbell and Bailyn's Boston Office: Managing the Reorganization." Harvard Business School Brief Case 082-182, April 2008.
- 06 May 2024
- Research & Ideas
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
Virtual meetings have become the standard for global and hybrid team communication, but what happens when the call ends? Participants who are in the same room keep talking—and the tone of those conversations... View Details
Keywords: by Michael Blanding
- 2000
- Working Paper
Bridging Knowledge Gaps: Learning in Geographically Dispersed Cross-functional Development Teams
By: Deborah Sole and A. Edmondson
- Apr 2015
- Conference Presentation
Multiple Team Membership, Turnover, & On-time Delivery: Evidence Construction Services
By: Hise O. Gibson, Bradley R. Staats and Ananth Raman
- August 2008
- Teaching Note
Information Use by Managers in Decision Making: A Team Exercise (TN)
By: Amy C. Edmondson and Ann Cullen
Teaching Note for [609028]. View Details
- 2017
- Working Paper
Inequality in Knowledge Repository Use in Scaling Service Operations
By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
To scale service operations requires sharing knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge sharing networks may struggle to access useful knowledge at work. A knowledge repository (KR)... View Details
Keywords: Knowledge Repository; Scaling Service Operations; Fluid Teams; Groups and Teams; Knowledge Management; Performance
Valentine, Melissa A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson. "Inequality in Knowledge Repository Use in Scaling Service Operations." Harvard Business School Working Paper, No. 13-001, July 2012. (Revised August 2017.)
- December 2019 (Revised December 2021)
- Supplement
Negotiating for Equal Pay: The U.S. Women's National Soccer Team (B)
By: Christine Exley, John Beshears, Manuela Collis and Davis Heniford
Supplements the (A) case and describes the events following it View Details
Keywords: Equal Pay; Negotiation; Compensation and Benefits; Equality and Inequality; Gender; Prejudice and Bias; Ethics; Negotiation Tactics; Corporate Governance; Lawsuits and Litigation; Sports; Sports Industry; United States
Exley, Christine, John Beshears, Manuela Collis, and Davis Heniford. "Negotiating for Equal Pay: The U.S. Women's National Soccer Team (B)." Harvard Business School Supplement 920-030, December 2019. (Revised December 2021.)
- 2013
- Working Paper
Asset Price Dynamics with Limited Attention
By: Mark Seasholes, Terrence Hendershott, Sunny X. Li and Albert J. Menkveld
This paper studies the role that limited attention and inefficient risk sharing play in stock price deviations from the efficient prices at horizons from one day to one month. We expand the Due (2010) slow-moving capital model to analyze multiple groups of investors... View Details
Keywords: Transitory Volatility; Limited Attention; Individuals; Market Makers; Asset Pricing; Financial Markets; Volatility
Seasholes, Mark, Terrence Hendershott, Sunny X. Li, and Albert J. Menkveld. "Asset Price Dynamics with Limited Attention." Working Paper, November 2013. (2nd round at the Journal of Finance.)
- Oct 2018
- Conference Presentation
Multiple Team Membership, Turnover, & On-Time Delivery: Evidence from Construction Services
By: Hise O. Gibson, B. Staats and Ananth Raman
Gibson, Hise O., B. Staats, and Ananth Raman. "Multiple Team Membership, Turnover, & On-Time Delivery: Evidence from Construction Services." Paper presented at the International Annual Conference of the American Society for Engineering Management (ASEM), Coeur d'Alene, ID, October 2018.
- February 2009 (Revised June 2019)
- Case
Cleveland Clinic: Transformation and Growth 2015
By: Michael E. Porter and Elizabeth O. Teisberg
The Cleveland Clinic's health care services are internationally renowned for quality. In 2008, The Clinic began to restructure the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as the... View Details
Keywords: Health; Health Care Operations; Health Care Quality; Health Care; Strategy And Leadership; Strategy Development; Health Care and Treatment; Leading Change; Goals and Objectives; Growth and Development Strategy; Measurement and Metrics; Service Delivery; Organizational Change and Adaptation; Outcome or Result; Health Industry; Cleveland
Porter, Michael E., and Elizabeth O. Teisberg. "Cleveland Clinic: Transformation and Growth 2015." Harvard Business School Case 709-473, February 2009. (Revised June 2019.)
- 05 Jan 2017
- Working Paper Summaries
High-Skilled Migration and Agglomeration
- 2019
- Chapter
Conclusion—Intersections of Race, Work, and Leadership: Lessons in Advancing Black Leaders
By: Laura Morgan Roberts and Anthony J. Mayo
In chapter 23, the concluding chapter of Race, Work, and Leadership, “Intersections of Race, Work, and Leadership,” Roberts and Mayo provide insights for understanding and enhancing the black experience. In addition, the editors summarize a series of... View Details
Morgan Roberts, Laura, and Anthony J. Mayo. "Conclusion—Intersections of Race, Work, and Leadership: Lessons in Advancing Black Leaders." Chap. 23 in Race, Work, and Leadership: New Perspectives on the Black Experience, edited by Laura Morgan Roberts, Anthony J. Mayo, and David A. Thomas, 419–432. Boston, MA: Harvard Business Review Press, 2019.
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
example by giving rewards for both individual and team performance. Without direct oversight, “Relationships can all too readily slide into cutthroat competition or totally... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 10 Dec 2018
- Working Paper Summaries
Platform Competition: Betfair and the U.K. Market for Sports Betting
- September 2016 (Revised February 2017)
- Case
ZenRecruit: Sales Coaching and Performance Reviews
By: Mark Roberge
Amara Kaggwa leads the small but rapidly expanding sales team at ZenRecruit, a recruiting software application used by small businesses. Armed with six months of sales performance metrics, Kaggwa is preparing for her monthly performance conversations with two... View Details
Keywords: Entrepreneurial Marketing; Entrepreneurial Sales; Entrepreneurial Sales And Marketing; Marketing; Entrepreneurship; Sales
Roberge, Mark. "ZenRecruit: Sales Coaching and Performance Reviews." Harvard Business School Case 817-041, September 2016. (Revised February 2017.)
- Teaching Interest
Economics of Entrepreneurship and Venture Capital
Designed for Harvard College sophomores.
Course Description: Why do so many individuals choose to pursue entrepreneurship despite substantial risks? How do these entrepreneurs raise money to finance their ventures? And what is the impact of... View Details
- 2012
- Chapter
Risky Trust: How Multi-entity Teams Develop Trust in High Risk Endeavors
By: Faaiza Rashid and Amy Edmondson
Rashid, Faaiza, and Amy Edmondson. "Risky Trust: How Multi-entity Teams Develop Trust in High Risk Endeavors." Chap. 6 in Restoring Trust in Organizations and Leaders: Enduring Challenges and Emerging Answers, edited by Roderick Kramer and Todd Lowell Pittinsky, 129–150. Oxford University Press, 2012.
- June 2003
- Article
A Dynamic Model of Top Management Team Effectiveness: Managing Unstructured Task Streams
By: A. Edmondson, Michael A. Roberto and Michael Watkins
Edmondson, A., Michael A. Roberto, and Michael Watkins. "A Dynamic Model of Top Management Team Effectiveness: Managing Unstructured Task Streams." Leadership Quarterly 14, no. 3 (June 2003): 297–325.