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- All HBS Web
(7,723)
- People (26)
- News (1,762)
- Research (4,942)
- Events (22)
- Multimedia (60)
- Faculty Publications (3,525)
- 17 Dec 2015
- News
Examining Global Workforce Management
particular circumstances,” says Sucher, MBA Class of 1966 Professor of Management Practice and Joseph L. Rice, III Faculty Fellow. “Both why and how they are done matter—to employees and to the company’s future performance.” Sucher is... View Details
- November 2009 (Revised January 2010)
- Case
Zara: Managing Stores for Fast Fashion
By: Zeynep Ton, Elena Corsi and Vincent Marie Dessain
Pablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store... View Details
Keywords: Compensation and Benefits; Employees; Managerial Roles; Service Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Productivity; Retail Industry
Ton, Zeynep, Elena Corsi, and Vincent Marie Dessain. "Zara: Managing Stores for Fast Fashion." Harvard Business School Case 610-042, November 2009. (Revised January 2010.)
- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
of work must be revolutionized to put people—rather than things—at the centre of all endeavors." Hamel envisions a future in which the goal of management is to build "nimble" organizations in which innovation is everyone's... View Details
Keywords: by Jim Heskett
- 06 Mar 2013
- What Do You Think?
Who Should Manage Our Work Time?
time management is a shared responsibility." Frode Hvaring suggested that " in order to enable employees to mange their output in terms of priorities, quality, resources available and best work... View Details
Keywords: by James Heskett
- September – October 2011
- Article
Manage the Culture Cycle
By: James L. Heskett
Organizational culture—the shared assumptions, values, and behaviors that determine "how we do things around here"—can be measured and shaped. In organizations with large numbers of customer-facing employees, it can account for up to half of the difference in operating... View Details
- Web
Case Method - Research Resources | Baker Library | Bloomberg Center | Harvard Business School
collection of chapters by HBS faculty and staff, with sections on Teaching and Learning, Training in Industry, and Research Problems in Human Relations. Christensen, C. Roland, et al., Education for Judgment. Cambridge: Harvard Business... View Details
- 07 Apr 2020
- News
How to Manage Coronavirus Layoffs with Compassion
- 25 Jun 2024
- Research & Ideas
Rapport: The Hidden Advantage That Women Managers Bring to Teams
communication and rapport between managers and employees. In this case, the manager may not have scheduled the fast-food stations properly, forcing an overtaxed employee to juggle both packaging meals and... View Details
- 04 May 2007
- What Do You Think?
How Do Managers Think?
proactively seek out the doctor . A good manager needs to get more involved in 'preventative medicine .'" Akhil Mehta, before observing similarities, pointed out that " human life is almost never... View Details
Keywords: by Jim Heskett
- October 2001 (Revised October 2017)
- Case
Store24 (A): Managing Employee Retention
By: Frances X. Frei and Dennis Campbell
Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data. View Details
Keywords: Retention; Management Analysis, Tools, and Techniques; Analytics and Data Science; Strategy; Mathematical Methods; Retail Industry
Frei, Frances X., and Dennis Campbell. "Store24 (A): Managing Employee Retention." Harvard Business School Case 602-096, October 2001. (Revised October 2017.)
- Article
Organizational Ambidexterity in Action: How Managers Explore and Exploit
By: Charles A. O'Reilly III and Michael L. Tushman
Dynamic capabilities have been proposed as a useful way to understand how organizations are able to adapt to changes in technology and markets. Organizational ambidexterity, the ability of senior managers to seize opportunities through the orchestration and integration... View Details
Keywords: Decision Choices and Conditions; Management Practices and Processes; Resource Allocation; Organizational Change and Adaptation; Organizational Design; Opportunities
O'Reilly, Charles A., III, and Michael L. Tushman. "Organizational Ambidexterity in Action: How Managers Explore and Exploit." California Management Review 53, no. 4 (Summer 2011): 5–21.
- Web
Entrepreneurial Management - Faculty & Research
Entrepreneurial Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students July–August 2025 Article Case Study: Do We Reskill or Replace Our Workforce? By: William Kerr To remain competitive in the... View Details
- March 2012
- Background Note
Managing the Layoff Process: The United States
By: Sandra J. Sucher
This note is an overview of the context for managing layoffs in the United States. It describes the legal responsibilities of managers in conducting layoffs, recent unemployment trends, and the financial, health, training, job placement, and other benefits that... View Details
Keywords: Job Cuts and Outsourcing; Resignation and Termination; Compensation and Benefits; Ethics; Management; Employees; Governance Compliance; United States
Sucher, Sandra J. "Managing the Layoff Process: The United States." Harvard Business School Background Note 612-067, March 2012.
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
resources to support our strategy? Do our people understand it? Are we having outstanding sessions to discuss and monitor our strategy? How do we pull all of this together into a coherent process? We believe that strategy must be View Details
Keywords: by Martha Lagace
- Web
The Hawthorne Plant – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
and inspection operations, and Western Electric became one of the forerunners in applying scientific management (inspired in part by Frederick Taylor’s time and motion studies) to its production units. Employee Welfare Illumination... View Details
- Web
Spreading the Word – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Introduction The Hawthorne Plant Employee Welfare Illumination Studies and Relay Assembly Test Room Enter Elton Mayo Human Relations and... View Details
- Fast Answer
Sustainability in Waste Management
management finances, regulations, and more. Resources The following databases are useful for researching sustainability in waste management: Frost & Sullivan ScienceDirect The following sources... View Details
- Web
A New Vision – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
the then-dominant paradigm of scientific management had led managers to believe. The social system, which defined a worker’s relation to her work and to her companions, was not the product of rational... View Details
- 03 Jun 2022
- News