Helping - Publications - Faculty & Research

12 May 2020
News

ESG Investing Shines in Market Turmoil, With Help From Big Tech

28 Aug 2017
News

Email and Calendar Data Are Helping Firms Understand How Employees Work

October 16, 2024
Article

Physicians Can Help Cut Costs. They Just Need the Right Incentives.

Health care organizations have long tried to enlist physicians in their effort to control or reduce costs. One effective means for doing so is to create an incentive system that rewards physicians for their contributions. To design such a system, organizations should... View Details

Keywords: Cost; Motivation and Incentives; Compensation and Benefits; Health Industry

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24 Jul 2018
News

How Amy Hood Won Back Wall Street and Helped Reboot Microsoft

A recent Bloomberg profile of Microsoft CFO Amy Hood (MBA 1999) offers an inside look at how the 16-year company veteran has worked to redefine the tech giant. Hood’s tenure as CFO began with an immediate challenge, as detailed in the Bloomberg piece: Once Nadella took... View Details

19 Jun 2018
News

Ellen Pao: The Perverse Incentives that Help Incels Thrive in Tech

2015
Chapter

"Level II" Negotiation Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

By: James K. Sebenius

Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable... View Details

Keywords: Negotiation Tactics; Negotiation Participants; Negotiation Deal

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09 Jan 2013
News

Research in Action: Work of Michael E. Porter and Robert S. Kaplan Helps Hospital

July–August 2021
Article

Case Study: Will a Bank's New Technology Help or Hurt Morale?

By: Leonard A. Schlesinger

A case study is presented on the effort to introduce new information technology into a community bank and what impact that process may have on bank employees. View Details

Keywords: Employee Morale; Community Banks; Information Technology; Banks and Banking; Employees; Technology Adoption

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December 2019
Article

It Helps to Ask: The Cumulative Benefits of Asking Follow-up Questions

By: Michael Yeomans, Alison Wood Brooks, Karen Huang, Julia A. Minson and Francesca Gino

In a recent article published in Journal of Personality and Social Psychology (JPSP; Huang, Yeomans, Brooks, Minson, & Gino, 2017), we reported the results of 2 experiments involving “getting acquainted” conversations among strangers and an observational field... View Details

Keywords: Question-asking; Conversation; Communication; Relationships; Interpersonal Communication

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17 Sep 2021
News

AI Can Help Address Inequity — If Companies Earn Users’ Trust

17 Oct 2023
News

Tools for Managers to Help Employees with Their Mental Health Challenges

19 Mar 2014
News

ID.me Raises $7.5M to Help Teachers, Veterans Get Deals Safely Online

Keywords: venture capital; Retail Trade; Securities, Commodities, and Other Financial Investments; Finance

November – December 2010
Article

Robin Hood under the Hood: Wealth-based Discrimination in Illicit Customer Help

By: F. Gino and L. Pierce

Keywords: Wealth; Customers

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08 Jul 2020
Podcast

Beyond family leave: How help with caregiving benefits workers and employers

The pandemic underscores US workers’ need for help with caregiving obligations. HBS graduate Lindsay Jurist-Rosner founded B2B benefits company Wellthy in 2014 after realizing that her experience juggling work and the complex care needs of her mother was shared in one... View Details