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Show Results For
- All HBS Web
(504)
- People (1)
- News (162)
- Research (293)
- Events (1)
- Multimedia (10)
- Faculty Publications (164)
- 12 May 2003
- Research & Ideas
How Hot is the “Hot Spot” Business?
future Wi-Fi users, those who access wireless services with their PDAs. For example, imagine a trip to the grocery store where you pull out your PDA to download your shopping list and store coupons, all being delivered via a local... View Details
- 25 May 2021
- Blog Post
The Surprising Power of Nostalgia at Work
to an ordinary autobiographical memory, like grocery shopping or driving to work) increased their desire to pursue social goals such as forming deep relationships and made them more confident that they could successfully achieve those... View Details
Keywords: All Industries
- 01 Dec 2009
- News
Seven Honored with Alumni Achievement Award
see her through kindergarten. Now she’s in high school. What was your first job? Grocery store cashier, at 14. It made me want to go to college. Who inspires you? Lance Armstrong. He’s really raised cancer awareness. View complete... View Details
- 28 Oct 2014
- First Look
First Look: October 28
examines the operations strategy of Whole Foods, one of the largest natural grocery chains in the United States. In late 2013, Whole Foods was expanding rapidly, with a publicly stated goal of growing from 351 to 1,000 domestic stores by... View Details
Keywords: Carmen Nobel
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
allergens. Now, the new company had to turn its product into a brand and map its go-to-market strategy, including creating a compelling value proposition, choosing a path to market that was either direct-to-consumer, through grocery... View Details
Keywords: by Sean Silverthorne
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
new research about how scheduling affects worker behavior. The potential result: Americans could avoid 19 million foodborne illnesses, nearly 51,000 hospitalizations, and billions of dollars of related medical costs. Government health officers routinely drop in to... View Details
- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
way to markets in identified customers? A: The value of the identity accrues to more than just the shopper. In a supermarket frequent shopper program, there is value in the identity to the grocery store and to manufacturers to whom the... View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
president and CEO of grocery chain Stop & Shop. In 2007, certain brands of pet food manufactured in China and sold at several locations were found to be contaminated with melamine. Many pets became sick, and some even died. Through it... View Details
- 24 Sep 2007
- Research & Ideas
The FDA: What Will the Next 100 Years Bring?
to provide insights. Sean Silverthorne: What has been the impact of the FDA in daily life over the last 100 years? Without the FDA, what would change about how we live our lives? Arthur A. Daemmrich: Picture yourself walking into a View Details
- 04 Apr 2017
- First Look
First Look at New Research, April 4
to develop Alfred’s routes and respond to customer requests in conjunction with other service providers, for example grocery delivery services, in what the founders describe as their "B2B2C" business model. Alfred won the... View Details
Keywords: Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
for “ruffling some feathers” in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in McKinsey & Company’s retail practice, she successfully grew their high-margin yet highly... View Details
Keywords: Sean Silverthorne
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
from the Indian state of Gujarat; he was born in Pretoria, South Africa, where his family ran a small chain of grocery stores and butcher shops. What wealth the family had built up, however, was expropriated with the rise of apartheid... View Details
Keywords: Julia Hanna
- 21 May 2019
- Blog Post
Asian Pacific American Heritage Month at HBS
born and raised in Portuguese Mozambique, where his parents opened a grocery store. My mom is Shanghainese and grew up in Hong Kong. They both came to the US for college. My grandmother never went to high school and was part of the last... View Details
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
made each week to the grocery store, druggist, or dry cleaners. The Lauders hoped to use the novelty and leisurely enjoyment that women connected with upscale department stores to demonstrate their products and stimulate impulse buying.... View Details
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
in some cases, less finished-product testing. Outsourcing food safety testing A growing number of food manufacturers, grocery stores, and restaurants are choosing to outsource some or all of their food testing—and in many cases, they are... View Details
- 03 Mar 2014
- HBS Case
Decommoditizing the Canned Tomato
Consumers in the United States are so increasingly into fresh, local, and carbon neutral that if someone figured out how to grow a tomato that could walk itself to the grocery store, they'd be a millionaire. So why is Mutti S.p.a., a... View Details
- 03 Jun 2016
- News
Again in a Great City
earlier, a surprisingly elegant parking structure. It took several years and complicated financing, but on June 5, 2013, Cummings watched as hundreds of Detroiters—black and white, rich and poor—gathered in front of the new grocery store.... View Details
Keywords: April White; photographed by Brian Kelly
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
fulfillment of basic needs, such as Consumer Product Goods and apparel basics, is growing. With customers increasingly ordering these and other products online, potential shoppers have fewer reasons to leave their homes, and the clothing store collocated with the... View Details
- 05 Feb 2013
- First Look
First Look: Feb. 5
KindredHarvard Business School Case 513-052 Patrick Coveney, CEO of Greencore, one of the top producers of private label prepared foods sold through UK grocery retailers, was assessing Greencore's growth options. Growth potential was... View Details
Keywords: Sean Silverthorne
- 26 May 2022
- News
Bidding Up
contention in the family because my brother, Chuck, being one year younger, kept getting left out of these things. He never had a job. Well, later on, he would sack at the grocery store with me. I still have out here, a nice set of... View Details