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Show Results For
- All HBS Web
(1,140)
- People (3)
- News (352)
- Research (550)
- Events (3)
- Multimedia (10)
- Faculty Publications (292)
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- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
discuss each of these myths in turn. Size Of The Reward Loyalty programs do not really work in grocery stores because the rewards that grocery retailers can afford to offer are too small. They cannot offer better rewards, according to conventional wisdom, because of... View Details
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
much more complicated due in part to the development of mortgage brokers. The new system fueled a bevy of mortgage backed securities and derivatives that were terribly difficult for experts to comprehend, he said. Too much leverage... View Details
- 05 Jun 2007
- First Look
First Look: June 5, 2007
may have been instituted to offset the costs of undesirable customer behavior, like bouncing checks, turn out to be very profitable. As a result, companies have no incentive to help customers avoid them. Tactics like these generate bad publicity and View Details
Keywords: Martha Lagace
- 04 Dec 2013
- Research & Ideas
The Fantastic Horizon: How to Invest in a New City
and Syria; to the south is the booming Saudi Arabian metropolis of Jeddah. In front of me is a vast expanse of sand and hope, fueled by a huge investment towards a brand new city the size of Washington, DC. I can see intermittent puffs... View Details
- 02 Jun 2014
- Research & Ideas
Excerpt: ‘A Social Strategy’
photo; shared or liked a Coca-Cola-related deal; or wrote a product recommendation. Related Article An Interview With The Author Read The Interview Indeed, many firms began to compete with each other over who can have most Facebook fans or Twitter followers. View Details
- 15 Jan 2013
- First Look
First Look: January 15
case:http://hbr.org/search/713050-PDF-ENG Brazil's Enigma: Sustaining Long-Term Growth Alfaro, Laura, and Hilary WhiteHarvard Business School Case 713-040 Over the past decade, Brazil's future as a leading world economic power appeared certain. An expanding middle... View Details
Keywords: Sean Silverthorne
- 24 Jul 2007
- First Look
First Look: July 24, 2007
conclusion, the ecosystem appears to be working well and recovering from the financial excesses of the late 1990s. Software and hardware platforms are witnessing significant innovation and evolution, which is, in turn, fueling innovation... View Details
Keywords: Martha Lagace
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
easily build and deploy chatbots, fueled by artificial intelligence, to interact with their customers. Before unleashing bot-building technology to its B2B customers, HubSpot first needed to develop some best practices for the use of... View Details
Keywords: Dina Gerdeman
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
vital infrastructure that keeps the economy—and goods and services—moving, including roads, bridges, ports, and freight trains. Businesses that want employees to return to the office know that commute times can depend on potholes and public buses. Traffic congestion... View Details
Keywords: by Rachel Layne
- 06 Aug 2024
- Op-Ed
What the World Could Learn from America's Immigration Backlash—100 Years Ago
backlash, I found that only immigrants who were linguistically far from English and who came from majority non-Protestant countries fueled political opposition. In other words, native-born people feared immigrants who seemed more... View Details
Keywords: by Marco Tabellini
- 18 Nov 2008
- First Look
First Look: November 18, 2008
which fueled a financial crisis in the U.S. and beyond. The case study examines New Century's business model and accounting practices and focuses on the role of management, audit committee, and external auditors in the problems at New... View Details
Keywords: Martha Lagace
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
within your own ecosystem, you can become more proactive in harnessing their resources, such as data and infrastructure, for innovation and growth. In today’s digital age, it isn’t daunting to utilize resources from tech giants to fuel... View Details
- 20 Oct 2009
- First Look
First Look: October 20
compared to just two decades ago. This explosive growth, especially in emerging markets, has been fueled both by changes in world politics (e.g., the end of the Cold War, collapse of the Soviet Union, shifting political climate in China,... View Details
Keywords: Martha Lagace
- 26 Oct 2009
- Lessons from the Classroom
The New Deal: Negotiauctions
interview him, and he graciously agreed, spending 90 minutes talking with me about the deal and about dealmaking more generally. I learned a tremendous amount from that conversation, and it certainly fueled my interest in understanding... View Details
Keywords: by Julia Hanna
- 06 Nov 2006
- Research & Ideas
How South Africa Challenges Our Thinking on FDI
goods, let alone political power, and as they are acquiring a share in this economy, they're buying cars and houses, and credit is fueling a lot of the current boom. Many of these participants in the economy just haven't had access to... View Details
Keywords: by Martha Lagace
- 16 Jun 2009
- First Look
First Look: June 16
Chairman Wang Jianzhou was exploring ways to expand its customer base. Nearly saturated in the cities, China Mobile needed to broaden its base of subscribers. Wang believed that further investment in China's rural villages was a key strategy that would help the View Details
Keywords: Martha Lagace
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
its trek through that? Grove: Our last-generation growth has been fueled by a fairly major structural transformation of the computing industry from mainframe, centralized computing to distributed computing, PCs. And that defined the... View Details
- 16 Feb 2016
- First Look
February 16, 2016
forthcoming Journal of Financial Economics Who Neglects Risk? Investor Experience and the Credit Boom By: Chernenko, Sergey, Samuel Gregory Hanson, and Adi Sunderam Abstract—Many have argued that overoptimistic thinking on the part of lenders helps View Details
Keywords: Sean Silverthorne
- 05 May 2009
- First Look
First Look: May 5, 2009
stage can continue to deliver the resources, capabilities, and platforms needed to fuel the emerging opportunities of the future. This business lifecycle view of innovation requires new leadership and organizational models and new... View Details
Keywords: Martha Lagace
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
significantly as more consumers than ever started shopping online. As vaccines fuel hope about life after COVID-19, retailers are trying to learn more about the pandemic shopper. Are they different from the existing online users? Do they... View Details