Food Service - Publications - Faculty & Research

04 Sep 2019
News

Funny Business

to make the final call. How do you fuel yourselves? On show days the head writers bring in doughnuts, which is very exciting. If you talk to anyone who works in entertainment, they’ll ask, ‘Oh, what’s the craft services [catering]... View Details

Keywords: Julia Hanna

06 May 2002
Research & Ideas

Profits for Nonprofits: Earning Your Own Way

are." A for-profit enterprise has to cope not only within the nonprofit that backs it, but also within the world at large, said Toby Sherman, director of food service for Greyston Foundation. Greyston,... View Details

Keywords: by Martha Lagace

01 Dec 2004
News

Finding a Balance

comply with international patent law by 2005, precluding production of some of Cipla’s biggest moneymakers. With time running out, what should Hamied do? Lobbying the Indian government to exclude food and pharmaceuticals from patent laws... View Details

Keywords: Julia Hanna; Educational Services; Educational Services

17 Sep 2020
News

HBS Goes Back To School

procedures, introducing everything from directional and spacing decals on the floors to food delivery. “It’s an important service for the school, and our hope is that community members take it as seriously... View Details

May 1998 (Revised October 2001)
Case

Taco Bell Inc. (1983-1994)

By: Lynda M. Applegate, Leonard A. Schlesinger and Dave DeLong

Details the actions of John Martin, newly named CEO, as he leads Taco Bell through a decade of incremental and radical changes. By the end of the case, total system sales within Taco Bell, a Mexican style fast-food restaurant chain and a division of PepsiCo, have grown... View Details

Keywords: Business Subsidiaries; Transformation; Economic Growth; Food; Leadership Style; Growth and Development Strategy; Organizational Design; Performance Effectiveness; Food and Beverage Industry; Food and Beverage Industry; Mexico

Citation

Educators

Purchase

20 Nov 2015
News

Room to Grow

million students consume more than $1 billion worth of food annually. “There are 371 colleges and universities here, so 371 food service directors are making decisions about... View Details

Keywords: Margie Kelley

15 Aug 2017
Blog Post

Where Work Meets Passion: A Summer In Community Development

organizations and non-profits since I was child, and working in public service in New York City after college, my pivot to HBS was to dive into the hard skills and action-based work that I was missing to make my community development... View Details

Keywords: Nonprofit / Government

Fast Answer

Commodities

yields and prices for agricultural commodities throughout the world. See also USDA Foreign Agricultural Service PSD Online. Consult the Baker Library Research Guide on Agribusiness Consult the Guide to Food... View Details

Career Coach

Megan Gardner

capital led by Kleiner Perkins Caufield & Byer, expanded the company to 28 different cities with 350+ employees and contractors while growing the online member base to over a million people. She worked with top retailers like Target, JcPenney’s and Whole View Details

Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)

01 Dec 2014
News

3-Minute Briefing: Nagisa Manabe (MBA 1991)

search, digital, print, radio, and television that I would have used for Guinness or Captain Morgan when I was at Diageo. The only real difference between the Postal Service and any of the other brands I’ve worked on is that we are... View Details

Keywords: Julia Hanna

January 2007 (Revised November 2007)
Case

Organic Growth at Wal-Mart

By: Jan W. Rivkin and Troy Smith

In 2005, an executive vice president at Wal-Mart must decide whether to expand the retailer's selection of organic food. The decision is made in the context of wider attempts to move the giant retailer slightly upscale and to focus on environmental sustainability. View Details

Keywords: Food; Growth and Development Strategy; Product; Business Processes; Environmental Sustainability; Expansion; Retail Industry; United States

Citation

Educators

Purchase

27 Jan 2010
News

Ferran Adrià Comes to Harvard

Keywords: Michael Norton; Educational Services; Educational Services; Educational Services; Educational Services

01 Jun 2018
News

June 2018 Alumni and Faculty Books

Consumers Make Decisions (and Why Clinicians and Managers Should Care) by Gordon Moore (AMP 79, 1978), John A. Quelch, and Emily Boudreau Oxford University Press The direct-to-consumer business model has transformed how people seek out goods and View Details

01 Jun 2014
News

Case Study: A Souped-Up Strategy

the model before tackling the more competitive cities that the traveler-oriented services are blanketing. Testing a few big markets periodically will help confirm whether the return is greater by sticking to small and medium in the near... View Details

Web

Blog | Social Enterprise | Harvard Business School

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details

01 Jun 2018
News

In My Humble Opinion: Be Our Guest

work.” Favorite non-Marriott property: The Montage in Laguna Beach. “It has that Southern California feel. It’s elegant but not pretentious. I don’t like things that are too foo-foo.” Best AMP advice: Shake the tree. “Ask your team for their best ideas. When I get into... View Details

Keywords: Julia Hanna; Hospitality

20 Apr 2021
Blog Post

Leadership In Challenging Times: Thierry Ibri (MBA 1997)

hunger-relief world were noting how we had finally reached pre-Great Recession levels of food insecurity across the country. That level of hunger – with 1 in 11 Minnesotans – was unacceptable, so we were highly motivated to lower hunger... View Details

26 Aug 2024
Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

offering insights from a variety of industries and professional backgrounds. One, for example, proposed a dynamic pricing algorithm for supermarkets to cut down on food waste, while another suggested a mobile app that could store receipts... View Details

Keywords: by Michael Blanding; Information Technology; Information; Technology

01 Mar 2011
News

Fast Casual

Cherng: Panda’s process designer. Peggy Cherng (OPM 25, 1997) and her husband, Andrew, share the titles of cochairman and co-CEO of Panda Restaurant Group (PRG), “one of the fastest-growing and most successful restaurant chains in the U.S.,” according to Bloomberg... View Details

Keywords: Food Services and Drinking Places; Food Services and Drinking Places

08 Mar 2016
First Look

March 8, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50668 forthcoming Journal of Marketing Research Design of Search Engine Services: Channel Interdependence in Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of... View Details

Keywords: Sean Silverthorne

Publications