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  • 15 Jul 2013
  • Research & Ideas

Five Imperatives for Improving Health Care

Innovation in health care treatment seems to far outpace innovation in health care business management. Just ask President Obama—two weeks ago he delayed enactment of a key provision of the new health care... View Details
Keywords: by Carmen Nobel; Health
  • 29 Aug 2014
  • Working Paper Summaries

Patent Trolls

Keywords: by Lauren Cohen, Umit G. Gurun & Scott Duke Kominers
  • 10 Apr 2019
  • Working Paper Summaries

Trade Secrets Protection and Antitakeover Provisions

Keywords: by Aiyesha Dey and Joshua White
  • October 2005 (Revised December 2006)
  • Case

Magazine Luiza: Building a Retail Model of "Courting the Poor"

By: Frances X. Frei and Ricardo Reisen de Pinho
Describes the innovative retail model of the Brazilian firm Magazine Luiza. Magazine Luiza enables low-income consumer credit by applying a flexible and nuanced evaluation system. Additionally, its dedication to customer service, employee motivation, and progressive... View Details
Keywords: Motivation and Incentives; Information Technology; Income; Innovation and Management; Success; Customer Focus and Relationships; Credit; Retail Industry; Brazil
Related
  • 09 Mar 2021
  • Cold Call Podcast

A Family Business at a Crossroads: Scaling and Succession

Keywords: Re: Christina R. Wing; Real Estate
  • 14 Dec 2015
  • HBS Seminar

Brian Tomlin, Professor of Business Administration, Tuck School of Business at Dartmouth

  • Research Summary

The Strategic Management of Technology

Clayton M. Christensen's research on the management of technological innovation suggests that for leading firms in a wide variety of industries, developing advanced technologies per se is rarely the constraining challenge in technological innovation. Rather, the... View Details
  • May 2010
  • Article

Modern Management: Good for the Environment or Just Hot Air?

By: Nicholas Bloom, Christos Genakos, Ralf Martin and Raffaella Sadun
We use an innovative methodology to measure management practices in over 300 manufacturing firms in the U.K. We then match this management data to production and energy usage information for establishments owned by these firms. We find that establishments in better... View Details
Keywords: Energy Conservation; Management Practices and Processes; Performance Productivity; Environmental Sustainability; Pollutants; Manufacturing Industry; United Kingdom
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  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

either way, labor market competition among firms would close these gaps over time for mobile workers. Immigrants account for large percentage of patents Outside immigrant business owners, Kerr’s previous research shows that immigrants... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • Article

Know Your Customers' 'Jobs to Be Done'

By: Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan
Firms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors, product developers focus too much on building customer profiles and looking for correlations in data. To create... View Details
Keywords: Customer Relationship Management
Related
  • February 2009 (Revised April 2011)
  • Supplement

Mistry Architects (B)

By: Amy C. Edmondson, Robert G. Eccles and Mona Sinha
This case is a follow-up of Mistry Architects: Innovating for Sustainability (A) (Case 609-044). In Case (A) Sharukh and Renu Mistry found and run an architectural firm dedicated to being both client-oriented and environmentally responsible. The case uses a difficult... View Details
Keywords: Problems and Challenges; Emerging Markets; Business and Stakeholder Relations; Natural Disasters; Environmental Sustainability; Product Design; Innovation and Invention; Construction Industry
Related
  • March 2010
  • Article

The Role of Independent Invention in U.S. Technological Development, 1880-1930

By: Tom Nicholas
Why did independent inventors account for over half of US patents by 1930 and more than three times the number granted to R&D firms? Using new data on patents and historical patent citations, I show that independents supplied high quality innovations to a... View Details
Keywords: History; Technological Innovation; Patents; Urban Scope; Independent Innovation and Invention; Research and Development; United States
Related
  • 21 Jul 2019
  • Working Paper Summaries

Why Do User Communities Matter for Strategy?

Keywords: by Sonali K. Shah and Frank Nagle
  • February 2016
  • Article

Bridging Science and Technology Through Academic-Industry Partnerships

By: Sen Chai and Willy C. Shih
Partnerships that foster the translation of scientific advances emerging from academic research organizations into commercialized products at private firms are a policy tool that has attracted increased interest. This paper examines empirical data from the Danish... View Details
Keywords: Economic Development; Technological Change; Government Policy; Technological Innovation; Research and Development; Information Technology; Policy; Technology Industry; Denmark
Related

    Patent Trolls

    We develop a theoretical model of, and provide the first large-sample evidence on, the behavior and impact of non-practicing entities (NPEs) in the intellectual property space. Our model shows that NPE litigation can reduce infringement and support small inventors.... View Details

    • 30 Aug 2011
    • First Look

    First Look: August 30

    U.S. Multinational Firm Activity Authors:C. Fritz Foley and William R. Kerr Abstract This paper studies the impact that immigrant innovators have on the global activities of U.S. View Details
    Keywords: Sean Silverthorne

      Aticus Peterson

      Aticus Peterson (apeterson@hbs.edu) is a PhD candidate in the Strategy Unit at Harvard Business School. His research focuses on how entrepreneurs and investors can... View Details

      • 19 Sep 2023
      • HBS Case

      How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

      ChatGPT, Bard, and other AI chatbots—as well as the dueling tech titans behind them—and probe the strategic dilemmas ahead for innovators and users. The public's fascination with the human-like aspects of chatbots may be overshadowing... View Details
      Keywords: by Ben Rand; Technology; Information Technology
      • 08 May 2019
      • Blog Post

      In the Business of Flexibility

      As founder of Prokanga, the innovative recruiting firm that connects companies with experienced, flexible marketing and finance expertise, Jamie Cheney (MBA 2007) understands the value of a fluid workforce.... View Details
      Keywords: Entrepreneurship; Nonprofit / Government
      • Research Summary

      Technology and Operations Strategy

      By: Marco Iansiti
      Marco Iansiti studies the evolving nature of strategy, innovation and operations in the modern enterprise. Over the past 20 years, he has researched the processes for technology adoption, development, and integration in hundreds of firms across a wide... View Details