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Show Results For
- All HBS Web
(934)
- News (161)
- Research (693)
- Events (4)
- Multimedia (2)
- Faculty Publications (190)
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
Companies spend significant sums to acquire customers. Once hooked, marketers protect those investments by attempting to keep patrons happy, engaged, and most of all, loyal. Reducing customer attrition, or "churn" in marketing parlance,... View Details
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris Christie withdrew his state from the Regional Greenhouse Gas... View Details
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
payoffs of e-commerce operational and capital investments are necessary to demonstrate the value creation of e-commerce initiatives and to obtain additional resources for critical e-commerce projects. The measures are essential to monitor... View Details
Keywords: by Marc J. Epstein
- 16 Jun 2003
- Research & Ideas
Surveying the VC Landscape
venture capitalists might be more comfortable in investing in truly early-stage technologies. Q: What is the role of the buyout firm in the VC investing cycle, given the activity they and restructuring firms... View Details
- 12 Aug 2014
- First Look
First Look: August 12
arises from behavioral biases and misperceptions of probability distributions. Finally, nonpecuniary taste-based factors may be important in motivating both the decisions to enter into and to persist in entrepreneurship. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
because of the challenges associated with measuring effectiveness. Notably, these obstacles are not limited to evaluation by external parties, as firm managers also struggle to assess the returns associated with investments in compliance.... View Details
Keywords: Dina Gerdeman
- 01 Dec 2020
- News
Find Your Maximum Sustainable Goodness
harm as overt racism, Bazerman says. Even as most of us would agree that equality for all is good, tribalism can threaten our ability to do anything about it. “Biological and social factors pressure us to do more to try to alleviate the... View Details
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
Investment Promote Growth? By: Alfaro, Laura Abstract—Among the prominent economic trends in recent decades is the exponential increase in flows of goods and capital driven by technological progress and a falling number of restrictions. A... View Details
Keywords: Sean Silverthorne
- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
find that during the 2008 financial crisis, PE-backed companies increased investments relative to their peers, while also experiencing greater equity and debt inflows. The effects are stronger among financially constrained companies and... View Details
Keywords: Sean Silverthorne
- 26 Apr 2011
- First Look
First Look: April 26
http://www.hbs.edu/research/pdf/11-106.pdf Signaling to Partially Informed Investors in the Newsvendor Model Authors:Vishal Gaur, Richard Lai, Ananth Raman, and William Schmidt Abstract We investigate a puzzling phenomenon in which firms make View Details
Keywords: Sean Silverthorne
- 11 Jan 2011
- First Look
First Look: Jan. 11
students and investors how to evaluate mutual funds and other collective investment vehicles. It discusses how different types of funds are managed, marketed, and regulated. It also reviews how funds invest... View Details
Keywords: Sean Silverthorne
- 19 Oct 2010
- First Look
First Look: October 19, 2010
trend for social judgment. Research limitations/implications-Results confirm the importance of psychological hardiness, extroversion, and conscientiousness as factors influencing leader effectiveness and suggest that social judgment... View Details
Keywords: Sean Silverthorne
- 12 Sep 2011
- Research & Ideas
The Untold Story of ‘Green’ Entrepreneurs
In the 1920s, on pitch black nights in rural eastern Montana, the farmhouse owned by the parents of brothers Marcellus and Joe Jacobs stood out for one reason: it had light, although located far from power lines and gasoline supplies. It was a beacon in the dark that... View Details
Keywords: by Sean Silverthorne
- 14 Apr 2015
- First Look
First Look: April 14
factors such as "firm culture" and "employee engagement" in driving firm performance? Increasing evidence from a wide range of fields suggests that productivity differs widely across firms, even after the inclusion of... View Details
Keywords: Sean Silverthorne
- 28 May 2019
- News
Ask the Expert: In Security
Young takes your questions about how to safeguard an enterprise against today’s threats and those of the never-too-distant future. Where should companies invest their time and dollars to ensure minimal impact of an event and fastest... View Details
- 20 Dec 2018
- Research & Ideas
Most Popular Stories and Research Papers of 2018
written by Harvard Business School faculty—along with links to the full text of those papers. Here are the five most downloaded working papers of 2018: Corporate Tax Cuts Increase Income Inequality While corporate tax cuts increase investment, the gains from this View Details
Keywords: by Sean Silverthorne
- 22 Sep 2009
- First Look
First Look: September 22
Series, No. 15325, September 2009 Abstract Evidence on the "funding gap" for investment innovation is surveyed. The focus is on financial market reasons for underinvestment that exist even when externality-induced... View Details
Keywords: Martha Lagace
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
together effectively is the key to developing world class service delivery." The results of their research not only illustrate the relationships among the elements, but also highlight various factors within each element (for example,... View Details
- 01 Jun 1997
- News
Live Long and Prosper: Lillian Too Reveals Ancient Chinese Secrets
Lillian Too (MBA '76), formerly Kim Lim, is the executive chairman of her own publishing and investment company in Malaysia. She is the author of eight best-selling books on the ancient Chinese science of Feng shui (pronounced FUNG... View Details
- 20 May 2013
- Op-Ed
Making America an Industrial Powerhouse Again
Critics have denounced this proposal as yet another government intrusion into the market and a futile attempt to "pick winners." What these critics ignore is that the US government has a long history of investing in research... View Details