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  • All HBS Web  (2,411)
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  • All HBS Web  (2,411)
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  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

Federal restrictions of employee non-compete agreements could be in the cards for 2022, paving the way for increased worker mobility in a variety of industries. Such restrictions would have hiring and strategy implications for businesses as well, but not all of them... View Details
Keywords: by Kristen Senz; Technology
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

and jury, consumers must bring their grievances to an expert panel that’s more likely to take the brokerage’s side, reducing consumer awards by $40,000 on average, says HBS research. “Unlike judges, arbitrators aren’t randomly assigned,”... View Details
Keywords: by Danielle Kost; Financial Services
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

fix it. Avery is an expert on customer relationships and brand management. Schlesinger, the Baker Foundation Professor in the General Management Unit, has co-written several books on service management. Buell studies service operations... View Details
Keywords: by Sean Silverthorne; Auto
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

crucial projects we really need to get done. In fact, when we are distracted from a task, it can take 19 minutes to refocus on what we were doing, according to creativity expert Teresa Amabile, Edsel Bryant Ford Professor of Business... View Details
Keywords: by Dina Gerdeman
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

come from diverse sources Chief among the recommendations from Grushka-Cockayne and her colleagues is aggregating several probability forecasts, typically from between five and 10 experts. Ideally, those experts should have some... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • 2024
  • Chapter

Corporations as the Central Institutions of Society

By: Joseph L. Badaracco
Mark Twain observed that, “Prediction is very difficult—particularly when it involves the future,” and he was right. One way to reduce the risk of becoming an infamous forecaster—like the experts who told us the Internet would quickly collapse, that Apple would never... View Details
Keywords: Trends; Business and Government Relations; Organizations; Power and Influence; Society
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Badaracco, Joseph L. "Corporations as the Central Institutions of Society." Chap. 4 in Justifying Next Stage Capitalism: Exploring a Hopeful Future, edited by Michel Dion and Moses Pava, 87–106. Springer, 2024.
  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

have been recipients of it say that it’s humiliating,” she says. "It became really important for managers to ask, ‘How’s it going? How are you doing? How can I help?" Instead, Neeley takes a page from the late J. Richard Hackman, an organizational psychology View Details
Keywords: by Michael Blanding
  • 14 Jan 2020
  • Research & Ideas

The Business Case for Becoming a Jack-of-All-Trades

that by becoming the world’s expert in a very narrow area.” If anything, people in businesses tend to be even more hyper-focused than academics, Nagle says, siloing R&D workers in very narrow research areas that give them a... View Details
Keywords: by Michael Blanding
  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

particular individual or branch of the family. Figure 1: Governance structures of the family business system Most experts agree that a family company board should be a relatively small group of about five to eight members. It should... View Details
  • 17 Sep 2021
  • Research & Ideas

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

Professor of Business Administration at Harvard Business School, is an expert in corporate integrity and risk management. He interviewed dozens of business executives convicted of crimes, including Bernie Madoff, for his 2016 book, “Why... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Biotechnology; Technology; Medical Devices & Supplies
  • Research Summary

Wearing a Red Hat ¨C The Impact of Activist Industrial Policy on Software Development in China

The idea that the government should steer economic development by strategically hand-picking and managing certain industries is controversial but appeals to many developing countries that are eager to upgrade their industries. In this paper, I study China's recent... View Details

  • 2015
  • Working Paper

The Impact of Funds: An Evaluation of CDC 2004-12

By: Josh Lerner, Ann Leamon, Steve Dew and Dong Ik Lee
CDC was founded in 1948 as part of the U.K. government's efforts to develop the economic resources of Britain's remaining colonies. Since then, CDC has pursued a series of strategies to "do good without losing money," as its original mission was phrased. Its approach... View Details
Keywords: Investment Funds; Great Britain
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Lerner, Josh, Ann Leamon, Steve Dew, and Dong Ik Lee. "The Impact of Funds: An Evaluation of CDC 2004-12." Working Paper, October 2015.
  • 15 Nov 2018
  • Book

Can the Global Food Industry Overcome Public Distrust?

JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details
Keywords: by Sean Silverthorne; Agriculture & Agribusiness
  • 24 Oct 2011
  • Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

digital age is a fertile area of his research. Luca is looking at rankings, expert evaluations, online consumer reviews, and quality disclosure laws to see how they work in market settings, and which are most important for consumers. To... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

structural estimation methods. Our results confirm the belief expressed by industry experts that in the fast-food drive-thru industry, customers trade off price and waiting time. More interestingly, our estimates indicate that consumers... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

TV, but was amplified by exposure on YouTube and other social media. Click to watch. As marketers have experimented, what have they learned about what works on social? We sat down with four marketing experts on the Harvard Business School... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

their appreciation and communicate all the benefits that can be provided,” Vareleas adds. Experts argue that where a town hall format is used, executives should always be on camera. Final thoughts No matter which tools a firm uses to... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 21 Sep 2021
  • Office Hours

Readers Ask: How Can I Gain Power and Influence?

a variety of circumstances. Battilana answered questions from participants in a recent installment of “Office Hours,” an Instagram series (@HarvardHBS) in which Working Knowledge makes experts available to Instagram users to ask questions... View Details
Keywords: by Kristen Senz
  • 23 Jun 2022
  • Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

then, mental health experts have questioned whether the pandemic has exacerbated the problem, as some workers may have fewer social connections now that they’re working from home. “That may be good in some respects, cutting down on... View Details
Keywords: by Michael Blanding
  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

age where it was possible to allow data to speak for itself, without theory or expert knowledge of the subject matter. However, in a short span the pendulum swung from big data being a big deal to becoming a big hype. As is usually the... View Details
Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health
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