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  • All HBS Web  (2,404)
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  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

negotiating too narrowly with those who have formal power and authority. Negotiation experts have a patriarchal name for a version of this classic—and avoidable—mistake: Decide-Announce-Defend or DAD. Along with gaining the full-throated... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 23 Jun 2022
  • Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

then, mental health experts have questioned whether the pandemic has exacerbated the problem, as some workers may have fewer social connections now that they’re working from home. “That may be good in some respects, cutting down on... View Details
Keywords: by Michael Blanding
  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

in annual revenues. How did Kristen pull it off? She realized that to win back the account, she had to win back their trust—and fast. So before the first meeting took place, she took several critical steps: She became an expert on Impress... View Details
Keywords: by Deepak Malhotra
  • 21 Oct 2015
  • Research & Ideas

How to Predict if a New Business Idea is Any Good

to grips with the question, Shu and co-author Erin Scott, of the National University of Singapore, needed to find a setting in which they could pinpoint the relationship between initial evaluation and future outcomes—that is, one in which View Details
Keywords: by Michael Blanding; Accommodations; Financial Services
  • Research Summary

Wearing a Red Hat ¨C The Impact of Activist Industrial Policy on Software Development in China

The idea that the government should steer economic development by strategically hand-picking and managing certain industries is controversial but appeals to many developing countries that are eager to upgrade their industries. In this paper, I study China's recent... View Details

  • 2015
  • Working Paper

The Impact of Funds: An Evaluation of CDC 2004-12

By: Josh Lerner, Ann Leamon, Steve Dew and Dong Ik Lee
CDC was founded in 1948 as part of the U.K. government's efforts to develop the economic resources of Britain's remaining colonies. Since then, CDC has pursued a series of strategies to "do good without losing money," as its original mission was phrased. Its approach... View Details
Keywords: Investment Funds; Great Britain
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Lerner, Josh, Ann Leamon, Steve Dew, and Dong Ik Lee. "The Impact of Funds: An Evaluation of CDC 2004-12." Working Paper, October 2015.
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

graphics, to target the right audience, and to measure responses instantly. But many experts contend that Internet advertising is still in its infancy. There is a widely held belief that in the future we will compare today's Web ads with... View Details
Keywords: by Susan Young
  • 21 Sep 2021
  • Office Hours

Readers Ask: How Can I Gain Power and Influence?

a variety of circumstances. Battilana answered questions from participants in a recent installment of “Office Hours,” an Instagram series (@HarvardHBS) in which Working Knowledge makes experts available to Instagram users to ask questions... View Details
Keywords: by Kristen Senz
  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

care. It’s all the other expensive stuff that we need when we’re really sick. And Amazon is no expert in managing any of that. “Because Amazon might be able to introduce supply-chain disruptions that increase its profit margin does not... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • 21 Dec 2011
  • Research & Ideas

The Most Common Strategy Mistakes

profit. I believe that many companies undermine their own strategies. Nobody does it to them. They do it themselves. Their strategies fail from within. Then there is the host of strategy killers in the external environment. These range from so-called industry View Details
Keywords: by Joan Magretta
  • 17 Dec 2014
  • Research & Ideas

How Our Brain Determines if the Product is Worth the Price

neuroscientist and assistant professor in the Marketing unit at Harvard Business School, who conducted the research with Baba Shiv, a marketing professor and neuroeconomics expert at Stanford University's Graduate School of Business, and... View Details
Keywords: by Carmen Nobel; Retail
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

come from diverse sources Chief among the recommendations from Grushka-Cockayne and her colleagues is aggregating several probability forecasts, typically from between five and 10 experts. Ideally, those experts should have some... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

structural estimation methods. Our results confirm the belief expressed by industry experts that in the fast-food drive-thru industry, customers trade off price and waiting time. More interestingly, our estimates indicate that consumers... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2024
  • Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details
Keywords: by Glen Justice
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

not asking them to hire Madison Avenue experts to go do their "social marketing." Just bring the principle into managing poverty alleviation programs. McCaffrey: The typical model you get is a hierarchical, top-down model where... View Details
Keywords: by Martha Lagace
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • 07 Sep 2012
  • Working Paper Summaries

IP Modularity: Profiting from Innovation by Aligning Product Architecture with Intellectual Property

Keywords: by Joachim Henkel, Carliss Y. Baldwin & Willy C. Shih
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

fix it. Avery is an expert on customer relationships and brand management. Schlesinger, the Baker Foundation Professor in the General Management Unit, has co-written several books on service management. Buell studies service operations... View Details
Keywords: by Sean Silverthorne; Auto
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

crucial projects we really need to get done. In fact, when we are distracted from a task, it can take 19 minutes to refocus on what we were doing, according to creativity expert Teresa Amabile, Edsel Bryant Ford Professor of Business... View Details
Keywords: by Dina Gerdeman
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

TV, but was amplified by exposure on YouTube and other social media. Click to watch. As marketers have experimented, what have they learned about what works on social? We sat down with four marketing experts on the Harvard Business School... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
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