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  • October 1, 2021
  • Article

An Evaluation of Cross-efficiency Methods: With an Application to Warehouse Performance.

By: B.M. Balk, M.R. De Koster, Christian Kaps and J.L. Zofio
Cross-efficiency measurement is an extension of Data Envelopment Analysis that allows for tie-breaking ranking of the Decision Making Units (DMUs) using all the peer evaluations. In this article we examine the theory of cross-efficiency measurement by comparing a... View Details
Keywords: Efficiency Analysis; Performance Benchmarking; Warehousing; Analytics and Data Science; Performance Evaluation; Measurement and Metrics; Mathematical Methods
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  • 22 Mar 2021
  • Research & Ideas

How to Learn from the Big Mistake You Almost Make

Steinberg, and Ann Raldow, and medical physicist Nzhde Agazaryan. A spectrum of close calls The research team wanted to understand the role of psychological safety—defined as “the shared belief that interpersonal risk-taking is safe”—in... View Details
Keywords: by Kristen Senz; Health
  • 26 Apr 2019
  • HBS Seminar

Maryaline Catillon, Harvard University

  • January 2012
  • Article

Paying to Be Nice: Consistency and Costly Prosocial Behavior

By: Ayelet Gneezy, Alex Imas, Amber Brown, Leif D. Nelson and Michael I. Norton
Building on previous research in economics and psychology, we propose that the costliness of initial prosocial behavior positively influences whether that behavior leads to consistent future behaviors. We suggest that costly prosocial behaviors serve as a signal of... View Details
Keywords: Behavior; Perception; Performance Consistency; Identity
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  • 10 Jan 2018
  • News

Publicly engaged PhDs shift the notion of the ivory tower

  • December 2006 (Revised October 2007)
  • Case

Embrapa

By: David E. Bell and Mary L. Shelman
Brazil's national agricultural research corporation, Embrapa, has developed an integrated crop and livestock production system that will allow farmers and ranchers to intensify production and improve profitability. Broad adoption of the technology would provide the... View Details
Keywords: Agribusiness; Policy; Business and Government Relations; Environmental Sustainability; Technology Adoption; Agriculture and Agribusiness Industry; Brazil
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    Myra M. Hart

    Myra Hart's research focus is high potential entrepreneurship.  She has taught MBA and executive programs, co-chaired the entrepreneurship unit, and led several HBS initiatives. As a founding memberView Details

    Keywords: consumer products; e-commerce industry; education industry; real estate; retailing
    • 01 Mar 2021
    • Research & Ideas

    How Systemic Racism Can Threaten National Security

    relatively less discriminatory.” Why the initial disparity between Black and white enlistment? Researchers considered a number of possible reasons. Perhaps the discrimination that Black World War I veterans... View Details
    Keywords: by Rachel Layne
    • Research Summary

    Innovation and Productivity

    In this stream of research, Professor Steinwender examines how firms adjust their innovative behavior and productivity in response to changes in the external environment. Analyzing Spanish firm-level data, she finds that two mechanisms proposed in the economic... View Details

      Derek C. M. van Bever

      Derek van Bever is a Senior Lecturer in the General Management Unit of Harvard Business School. He teaches courses in both years of the MBA program (“Leadership and Corporate Accountability” in the first-year required curriculum and “Building and Sustaining a... View Details

      • 01 Nov 2022
      • Research & Ideas

      A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

      Want employees to think outside the box? Start by taking a good, hard look at how you’re paying them. That’s the implication of new research examining the impact of different compensation structures on employee innovation. While there is... View Details
      Keywords: by Scott Van Voorhis

        Jill J. Avery

        Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

        Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels ＆ motels; food; beverage
        • January–February 2020
        • Article

        Consumer Reactions to Drip Pricing

        By: Shelle Santana, Steven Dallas and Vicki Morwitz
        This research examines how drip pricing—a strategy whereby a firm advertises only part of a product’s price upfront and then reveals additional mandatory or optional fees/surcharges as the consumer proceeds through the buying process—affects consumer choice and... View Details
        Keywords: Drip Pricing; Pricing; Consumer Protection; Hidden Fees; Price; Consumer Behavior; Perception
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        • June 2003 (Revised October 2006)
        • Case

        George McClelland at KSR (A)

        By: Joshua D. Margolis, Ayesha Kanji and Wan Wong
        George McClelland accepts a position as the chief administrative officer/chief operating officer at Kendall Square Research (KSR), a fledgling computer company that is taking its promising parallel computer technology to market. McClelland is a veteran of the computer... View Details
        Keywords: History; Technological Innovation; Leadership; Business History; Accounting; Problems and Challenges; Business Strategy; Growth and Development; Computer Industry; Technology Industry
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        • Article

        The Impact of Intangibles on Firm Growth

        By: Stefano Denicolai, E. Cotta Ramusino and F. Sotti
        Persuading users to try new technologies continues to be a problem confronting organisations and technology vendors alike. To better understand the process of new technology trial and adoption, several theoretical models have been proposed, of which the Technology... View Details
        Keywords: Motivation and Incentives; Technology Adoption
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        • 2016
        • Report

        Review of Competitiveness Frameworks: An Analysis Conducted for the Irish National Competitiveness Council

        By: Christian H.M. Ketels
        The report reviews recent research on competitiveness as well as the use of competitiveness frameworks applied in leading international competitiveness rankings and in national competitiveness assessments. The report includes four main parts: The initial chapter... View Details
        Keywords: Competitiveness; Competition; Analysis
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        • March 2013
        • Article

        Breaking Them in or Eliciting Their Best? Reframing Socialization around Newcomers' Authentic Self-expression

        By: Daniel M. Cable, Francesca Gino and Brad Staats
        Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity research, we propose that the initial stage of socialization leads to more effective employment... View Details
        Keywords: Socialization; Authenticity; Self-Expression; Best Self; Outsourcing; Employee Retention; Organizational Culture; Retention; Identity; Customer Satisfaction
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        • 2022
        • Book

        Purpose + Profit: How Business Can Lift Up the World

        By: George Serafeim
        The roadmap and best practices to reap the enormous value that can emerge when your business prioritizes social and environmental goals—such as climate change, diversity and inclusion, and sustainability—right alongside the pursuit of profit.

        We not only... View Details
        Keywords: ESG (Environmental, Social, Governance) Performance; Profitability; Business And Society; Organizations; Mission and Purpose; Goals and Objectives; Social Issues; Environmental Sustainability; Value Creation; Organizational Change and Adaptation
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        • 2024
        • Article

        Thy Neighbor's Gendarme? How Citizens of Buffer States in North Africa View EU Border Security Externalization

        By: Matt Buehler, Kristin Fabbe and Eleni Kyrkopoulou
        To stop refugees and migrants, states have enlisted neighboring third countries to act as buffers, thereby outsourcing border security. With many sub-Saharan migrants transiting North Africa, these regimes there have increasingly served as the EU’s gendarme. Existing... View Details
        Keywords: Border Externalization; Border Security; Migration; Sub-Saharan African Migrants; Immigration; National Security; North Africa; Morocco
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        • 14 Nov 2006
        • Other Presentation

        Competitiveness and Economic Development: Where Does Texas Stand?

        By: Michael E. Porter
        This presentation draws on ideas from Professor Porter's articles and books, in articular, The Competitive Advantage of Nations (The Free Press, 1990), "Clusters and the New Competitive Agenda for Companies and Governments" in On Competition (Harvard Business School... View Details
        Keywords: Economics; Growth and Development; United States
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