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  • 31 Mar 2022
  • Op-Ed

Navigating the ‘Bermuda Triangle’ in Professional Services

easy. Small firms operate informally. Continuing an informal approach to management strains performance as a firm grows. Costs begin to increase and errors in operations and service delivery begin to cumulate. Formal systems and processes... View Details
Keywords: by Ashish Nanda
  • Web

Geography of Care - Institute For Strategy And Competitiveness

cardiac care and care of end stage renal disease. They maintained Cleveland Clinic quality care through education and careful measurement. Another system that expanded geographically through affiliation... View Details
  • Web

Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details
  • 29 Mar 2022
  • Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

can be rich in resources, providing both financial backing and mentoring, the authors say. “If you are in a society that has relatively few safety nets, both financial and other types of safety nets, then doing it within the construct of a family support View Details
Keywords: by Sean Silverthorne
  • 21 Nov 2023
  • Cold Call Podcast

Cold Call: Building a More Equitable Culture at Delta Air Lines

Keywords: Re: Linda A. Hill; Air Transportation
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

focus, setup minimization, etc. The products and services characteristic of our modern economy are far too complex for any one person to understand how they work. It is cognitively overwhelming. Therefore, organizations must have some mechanism for decomposing the... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • Web

Events & Presentations - Institute For Strategy And Competitiveness

this Executive Education program examines new strategies, organizational models, and measurement approaches to drive value improvement in health care delivery. Participants gain insights and capabilities to direct the strategic... View Details
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

Assistant Professor of Business Administration Kaplan's co-authored 2021 article, “Accounting for Climate Change,” introduced the E-liability carbon accounting system for measuring corporate supply chain emissions and won Harvard Business... View Details
  • 2019
  • Working Paper

Thinking Outside the Box (12): The Benefits of Increased Transparency in Employer-Sponsored Health Insurance for the 180 Million Insured

By: Regina E. Herzlinger and Barak D. Richman
Economists have long noted that the tax exclusion of employer-sponsored insurance (ESI) caused workers to purchase health plans that differ in price and other characteristics from those they would otherwise choose for themselves. We explore the short-term and long-term... View Details
Keywords: After-tax Income; Consumer-driven Health Care; Health Care Costs; Health Insurance; Income Inequality; Tax Policy; Health Care and Treatment; Cost; Insurance; Income; Equality and Inequality; Taxation; Policy; United States
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  • 01 Jun 2013
  • News

Building a Better Brazil

INVESTING IN BRAZIL: A gift from André Esteves (pictured here with wife Lilian) will improve an Executive Education residence hall—a space increasingly used by program participants from Brazil. This past spring, three separate donors... View Details
Keywords: Securities, Commodities, and Other Financial Investments; Finance; Paper Manufacturing; Manufacturing
  • Web

General Management Curriculum - Faculty & Research

Mitchell Weiss Fall 2025 Q1Q2 3.0 Social Entrepreneurship and Systems Change (SESC) Gerald Chertavian , Brian Trelstad Fall 2025 Q1Q2 3.0 The Spiritual Lives of Leaders Nien-hê Hsieh , Derek van Bever Spring 2026 Q3Q4 3.0 Transforming... View Details
  • 04 Aug 2009
  • First Look

First Look: August 4

focusing on four principles: health systems improvement, HIV prevention and care, accompaniment, and social and economic support. By January 2007, the Rwinkwavu site had conducted 67,137 HIV tests and provided antiretroviral therapy to... View Details
Keywords: Martha Lagace
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

changing the tax laws to render tax-free those capital gains earned on stock held for ten years or more. Shann Turnbull suggested the need for education in “new organizational forms” such as “Network Governance” that are currently “mostly... View Details
Keywords: by James Heskett
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

with technology take longer, they're harder to follow. I'm involved, in addition to running Merck, I co-chair the commission in New Jersey about re-opening the state. Corporate America is asking what it needs to do about racial inequality. And we are working on a lot... View Details
Keywords: by Staff; Pharmaceutical
  • Web

Understanding Health Systems, Payors, and Regulation - Health Care

Impact Understanding Health Systems, Payors, and Regulation Health Minute: The Real Impact of Coupons on Drug Pricing Nabihah Sachedina Joint Degree 2013 More “Health Systems” stories Faculty Focus Delivering value in a health care system... View Details
  • 19 May 2021
  • Op-Ed

Why America Needs a Better Bridge Between School and Career

reflect persistent disparities based on race, gender, age, and educational attainment. Coming out of the crisis, providing more workers with pathways to economic stability will depend in large part on forging stronger connections between... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
  • Web

Faculty - Creating Emerging Markets

corporate values/value systems , ethics , moral leadership Interviews Ian Fuhr Robert Brozin Victoria Ivashina Lovett-Learned Professor of Business Administration Anne and James F. Rothenberg Faculty Fellow Unit Head, Finance Research... View Details
  • 07 May 2014
  • What Do You Think?

How Should Wealth Be Redistributed?

of itself will do little to improve general social conditions Education and family are key ingredients in lasting income generation " Don Powell's suggestions reflected Hiller's concerns: "'Inequality' is a concept of relativity... View Details
Keywords: by James Heskett
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

communicating with warehouse computers, which in turn directly communicate with manufacturer computers, and, again in the chain, manufacturers' computers directly communicate with their supplier computers. In addition, computer-to-computer communications can track... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • 08 Sep 2015
  • Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

at happy hour by employees at the bar around the corner from the office—can go a long way toward informally educating employees on how the company really works. Managers can help institutionalize this kind of learning in a number of ways.... View Details
Keywords: by Michael Blanding; Health