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- Faculty Publications (130)
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- All HBS Web (559)
- Faculty Publications (130)
- 23 Jul 2013
- First Look
First Look: July 23
profitable, loyal customers into high maintenance customers whose value stemming from their frequent purchasing is eroded by their increasing cost-to-serve. The case advocates a deeper appreciation of the two-way, reciprocating nature of customer relations and the... View Details
Keywords: Anna Secino
- 04 Oct 2011
- First Look
First Look: October 4
reorganization of the bureaucracy, and (c) an increase in monitoring by both the government and the general public. Correspondingly, we advance managerial implications that stem from these recent changes, illustrated by recent MNC and Chinese domestic firm successes.... View Details
Keywords: Sean Silverthorne
- 10 Apr 2012
- First Look
First Look: April 10
Ariely Publication:Health Affairs 31 (February 2012) Abstract Policies that mandate calorie labeling in fast-food and chain restaurants have had little or no observable impact on calorie consumption to date. In three field experiments, we... View Details
Keywords: Carmen Nobel
- 07 Dec 2010
- First Look
First Look: Dec. 7
prediction holds well. Payout taxes have a large impact on the dynamics of corporate investment and growth. Investment is "locked in" to profitable firms when payout is heavily taxed. Thus, apart from any level effects, payout... View Details
Keywords: Sean Silverthorne
- 07 Oct 2008
- First Look
First Look: October 7, 2008
been successful in executing an aggressive growth plan that found its crown jewel in the acquisition of Celtel, one of the largest telecom companies in sub-Saharan Africa. However, this acquisition threw MTC into a dynamic new context and... View Details
Keywords: Martha Lagace
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
forthcoming American Economic Journal: Economic Policy Selection and Market Reallocation: Productivity Gains from Multinational Production By: Alfaro, Laura, and Maggie X. Chen Abstract—Assessing the productivity gains from multinational... View Details
Keywords: Sean Silverthorne
- 02 Aug 2011
- First Look
First Look: August 2
Publication:American Economic Journal: Economic Policy (forthcoming) Abstract We examine the differential response of establishments to the recent global financial crisis with particular emphasis on the role of foreign ownership. Using a... View Details
Keywords: Sean Silverthorne
- 08 Mar 2016
- First Look
March 8, 2016
while users who are influenced by listings' visual presentation and page position became more likely to click on Google's own Flight Search listing. The authors consider implications of these findings for competition policy and for online... View Details
Keywords: Sean Silverthorne
- 14 Apr 2015
- First Look
First Look: April 14
management and continuous improvement, as well as the dynamics of service competition in a rapidly growing market. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/615043-PDF-ENG Harvard Business School Case 315-027... View Details
Keywords: Sean Silverthorne
- 01 Sep 2008
- News
Letters to the Editor
that could and would welcome dynamic and burgeoning new ventures. Yet EED was the European incubator for the methods and structures of venture capital as it has since evolved and flourished. Tony Pell (PMD 20, 1970) Salt Point, NY More on... View Details
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
prices across the board, instituting price-match policies with online retailers, or accepting that they will lose sales to customers who are showrooming. In all of these circumstances, either because of price reductions or fixed cost... View Details
- 03 May 2004
- Research & Ideas
Business History around the World
structures of large manufacturing corporations remains important, but a new generation of researchers has explored business networks, the family firm, knowledge creation and transfer, public policy and business, and a host of other... View Details
Keywords: by Cynthia Churchwell
- 01 Oct 2002
- News
Dean Clark on Leadership, Educational Priorities, and Funding the Future
world needs principled leaders. Business has become one of the most dynamic forces in our society. If you look at what our graduates are asked to do, you will find them holding influential positions on the boards of major nonprofit and... View Details
- 01 Nov 2011
- First Look
First Look: Nov. 1
repeal. This paper analyzes the extent to which tax deferral and other policies inefficiently subsidize U.S. direct investment abroad. Investments are dynamically inefficient if they consistently generate... View Details
Keywords: Sean Silverthorne
- 18 Dec 2007
- First Look
First Look: December 18, 2007
affects emotions. Finally, work in economics on the design of monetary policy makes several assumptions (e.g., a representative agent, a summary measure of emotions akin to utility exists and that individuals only care about income and... View Details
Keywords: Martha Lagace
- Web
Why You Might Want to Say Goodbye to the Annual Performance Review | Working Knowledge
Career and Workplace Why You Might Want to Say Goodbye to the Annual Performance Review Featuring Katherine B. Coffman . By Michael Blanding on June 30, 2025 . The annual performance review has long shaped workplace feedback, but a software company's View Details
- 15 Feb 2011
- First Look
First Look: Feb. 15
consider supporting deposit insurance schemes and undertaking subsidised recapitalisations. Working PapersTrade Policy and Firm Boundaries Authors:Laura Alfaro, Paola Conconi, Harald Fadinger, and Andrew F. Newman Abstract We study how... View Details
Keywords: Sean Silverthorne
- 19 Apr 2011
- First Look
First Look: April 19
why managers may respond to the demand for dividends from local seniors. Overall, these results are consistent with the notion that the investor base affects corporate policy choices. Utilizing Team Member Expertise Under Pressure... View Details
Keywords: Sean Silverthorne
- 12 Jan 2010
- First Look
First Look: Jan. 12
insurance developed stronger private equity markets in high volatility sectors over 1990-2004. These patterns are further evident in U.S. investments into Europe. In this context, policy mechanisms are more important than the overall... View Details
Keywords: Martha Lagace
- 15 May 2012
- First Look
First Look: May 15
but related through their connection with an underlying, evolving technical system. In the future, I believe the key problem for organization design will be the management of distributed innovation in such dynamic systems. Organization... View Details
Keywords: Carmen Nobel