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  • Web

Institute For Strategy And Competitiveness

network has accomplished. RECENT Publications The Politics Industry The American political system is broken. How do we fix it? Start by understanding how it actually works. Industrial policy in a new global reality World Bank Blog | Christian Ketels & Emiliano Duch |... View Details
  • 20 Aug 2013
  • First Look

First Look: August 20

Publications August 2013 Marketing Science Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans By: Chung, Doug J., Thomas Steenburgh, and K. Sudhir Abstract—We estimate a View Details
Keywords: Anna Secino
  • Web

Live from Klarman Hall - Alumni

ourselves. Moreover, our efforts to learn from failure skew towards the self-serving and ego-preserving, as the pressure to look successful has never been greater. In organizations without psychological safety, these dynamics are... View Details
  • 2019
  • Article

An Empirical Study of Rich Subgroup Fairness for Machine Learning

By: Michael J Kearns, Seth Neel, Aaron Leon Roth and Zhiwei Steven Wu
Kearns et al. [2018] recently proposed a notion of rich subgroup fairness intended to bridge the gap between statistical and individual notions of fairness. Rich subgroup fairness picks a statistical fairness constraint (say, equalizing false positive rates across... View Details
Keywords: Machine Learning; Fairness; AI and Machine Learning
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  • Program

Family Office Wealth Management—Virtual

approaches for managing and preserving family wealth through a live online platform. You may also be interested in the related program: Building a Legacy: Family Office Wealth Management. Key Benefits Successful family offices are adept at managing the tension and... View Details
  • 01 Aug 2006
  • First Look

First Look: August 1, 2006

context of race within today's dynamic and diverse organizations. First, we delineate several important reasons why it is critical to discuss mentoring and race. We explore how race has been positioned within the literature to provide a... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2011
  • Research & Ideas

Clay Christensen’s Milkshake Marketing

causes us to buy a product, not what's correlated with it. We realized that the causal mechanism behind a purchase is, 'Oh, I've got a job to be done.' And it turns out that it's really effective in allowing... View Details
Keywords: by Carmen Nobel; Retail; Service; Consumer Products; Food & Beverage
  • Program

Families in Business

foundations. All three types of businesses will benefit from this program. Details Address the complex dynamics of a family business Manage expectations for the family's involvement with the business Develop plans for onboarding the... View Details
  • June 2017 (Revised May 2019)
  • Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (B)

By: Doug J. Chung
Kjell & Company was a Swedish retail electronics chain founded in 1988 by brothers Marcus, Mikael and Fredrik Dahnelius. The company operated 84 stores, all company-owned, located mainly in the metropolitan areas of Sweden’s most popular cities: Stockholm, Gothemburg... View Details
Keywords: Salesforce Management; Compensation and Benefits; Motivation and Incentives; Change Management; Behavior; Electronics Industry; Sweden
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  • 23 Aug 2004
  • Research & Ideas

Strategy for Small Fish

Welcome to the age of business interdependence, say HBS professor Marco Iansiti and collaborator Roy Levien, authors of the new HBSP book The Keystone Advantage: What the New Dynamics of Business Ecosystems Mean for Strategy, Innovation,... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 01 Nov 2019
  • Blog Post

Confronting Climate Change in the Classroom and Beyond

leaders, and to inspire new ideas and practical, effective solutions that will benefit managers everywhere. In practical terms, that translates to the BEI team, led by Faculty Chair and Senator John Heinz Professor of Environmental... View Details
  • Web

Browse All Articles, Research, & Case Studies - HBS Working Knowledge

2024 The Parlor Room Anthony Mayo on What Makes an Effective Leader Chris Linnane Harvard Business School Professor Anthony Mayo joins host Chris Linnane to explore what distinguishes good leaders from great ones, emphasizing how... View Details
  • Research Summary

Time Varying Expected Returns, Stochastic Dividend Yields, and Default Probabilities: Linking the Credit Risk and Equity Literature (with George Chacko and Jens Hilscher)

In standard structural bond pricing models, the firm defaults once the market value of assets has fallen below a threshold. Expected returns, or at least dividend yields, are assumed to be constant, which implies that any asset value movement is permanent and has the... View Details

    Productive Tensions: How Every Leader Can Tackle Innovation’s Toughest Trade-Offs

    How leaders can recast innovation’s toughest trade-offs—efficiency vs. flexibility, consistency vs. change, product vs purpose—as productive tensions.

    Why is leading innovation in today’s dynamic business environment so distressingly... View Details

    • Research Summary

    A major area of Professor Torfason's research is the behavior of individual social network structures. He studies the violation of norms – specifically the use of excessive force in conflict situations – within the empirical context of a large online... View Details

    • Program

    Leading Change and Organizational Renewal

    and managing change, this program prepares you to drive organizational evolution and innovation as the business environment rapidly evolves. You will gain new insight into the strategies used by top global companies to eliminate roadblocks to change—and improve your... View Details
    • 14 Dec 2021
    • Op-Ed

    To Change Your Company's Culture, Don't Start by Trying to Change the Culture

    different things. The causality doesn’t go the other way. So, in a company, you first need to change how the company is organized, managed, and led in light of its strategic goals. The goals themselves may need to change. A new culture... View Details
    Keywords: by Michael Beer
    • 10 Apr 2007
    • First Look

    First Look: April 10, 2007

    of directors of Medtronic, Inc., a company known for its commitment to effective corporate governance, must prepare for the departure of Chairman & CEO Bill George and the retirement of four long-time directors. The company had... View Details
    Keywords: Martha Lagace
    • June 2018
    • Article

    Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged

    By: Clarence Lee, Elie Ofek and Thomas Steenburgh
    We study how digital service firms can develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across... View Details
    Keywords: Customer Engagement; Adoption Routes; Word-of-Mouth; Digital Marketing; Bayesian Estimation; Customers; Communication; Consumer Behavior; Marketing; Internet and the Web; Analytics and Data Science
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    • 16 Apr 2013
    • First Look

    First Look: April 16

    that prosocial spending is associated with greater happiness around the world, in poor and rich countries alike. To test for causality, in Studies 2a and 2b, we used experimental methodology, demonstrating that recalling a past instance of prosocial spending has a... View Details
    Keywords: Sean Silverthorne