Publications

22 May 2016
Video

2016 G&WS: Modupe Akinola Presents “Diversity isn’t what it Used to Be: The Consequences of Broad Diversity Definitions”

March 2019 (Revised March 2023)
Case

Accion's Fintech Strategy

By: V. Kasturi Rangan, Michael Chu and Tricia Gregg

Accion, an NGO, had been a pioneer in microfinance since its entry into that sector in the early 1970s. Its investments in Banco Compartamos paid off, when the microfinance bank went IPO in 2007, leaving an influx of $138 million for Accion. Under a new CEO, Michael... View Details

Keywords: Fintech; Impact Investing; Financial Inclusion; Technological Innovation; Strategy; Strategic Planning; Performance Effectiveness; Non-Governmental Organizations; Microfinance; Financial Institutions; Business Growth and Maturation; Customer Focus and Relationships; Industry Growth

November 23, 2021
Article

The Nasdaq Mandate Will Expand Diversity in Business—and That’s Good for Business

By: Rosabeth M. Kanter and Andrea Silbert

As The Boston Club’s corporate census has identified, Massachusetts is moving the needle on the advancement of women and people of color in the business community. In our work, we measure this data year after year, and we are seeing incremental progress, but it is... View Details

Keywords: Women; Equity; Board; Diversity; Race; Gender; Measurement and Metrics; Policy; Massachusetts

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31 Oct 2023
Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

More than three in four Fortune 500 companies justify their workforce diversity, equity and inclusion (DEI) efforts by making the business case. It sounds like this: By making our workforce more diverse,... View Details

Keywords: by Katherine Hutt Scott and Barbara DeLollis

30 Nov 2022
Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

disclosures with the US Securities and Exchange Commission (SEC). While many companies have been trying to build more inclusive workplaces, only half of S&P 500 companies had gone as far as naming a... View Details

Keywords: by Sean Silverthorne

2018
Working Paper

Do We See the Same Hierarchy? Status Disagreement in Multicultural Teams and Its Impact on Team Performance

By: Catarina Fernandes and Sujin Jang

This paper develops and tests a theory of status disagreement in multicultural teams. We posit that, in multicultural teams, the diversity of members’ cultural backgrounds will lead to implicit disagreements about who has how much status in the team. More specifically,... View Details

Keywords: Status; Social Hierarchies; Multicultural Teams; Team Performance; Team Diversity; Status and Position; Groups and Teams; Diversity; Cross-Cultural and Cross-Border Issues; Performance

4 PM – 5 PM EDT, 07 Apr 2021
Virtual Programming

Sports As A Classroom: Lessons in Leadership, Diversity, Inclusion & Impact from Women in Sports

Join us for a virtual panel discussion with some of Harvards sports leaders as they share lessons about the importance of diversity, the impact of inclusion, and their journey to successful leaders. Panelists: Tari Cash, Founder & CEO at City Swing Golf, Harvard... View Details

October 2017 (Revised July 2019)
Supplement

Increasing Gender Diversity in the Boardroom: The United Kingdom in 2011 (B)

By: John Beshears, Iris Bohnet and Jenny Sanford

August 2019
Article

When and How to Diversify—A Multicategory Utility Model for Personalized Content Recommendation

By: Yicheng Song, Nachiketa Sahoo and Elie Ofek

Sometimes we desire change, a break from the same or an opportunity to fulfill different aspects of our needs. Noting that consumers seek variety, several approaches have been developed to diversify items recommended by personalized recommender systems. However,... View Details

Keywords: Recommender Systems; Personalization; Recommendation Diversity; Variety Seeking; Collaborative Filtering; Consumer Utility Models; Digital Media; Clickstream Analysis; Learning-to-rank; Consumer Behavior; Media; Customization and Personalization; Strategy; Mathematical Methods

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January 2016
Case

SAP SE: Autism at Work

By: Gary P. Pisano and Robert D. Austin

This case describes SAP's "Autism at Work" program, which integrates people with autism into the company's workforce. The company has a stated objective of making 1% of its workforce people with autism by 2020. SAP's rationale for the program is based on the belief... View Details

Keywords: Software; Human Resource Management; Diversity Management; Germany; Selection and Staffing; Innovation and Management; Applications and Software; Recruitment; Diversity; Information Technology Industry; Germany

29 Nov 2021
News

Eighteen Books on How to Build High-Performing, Inclusive Cultures That Every Business Leader Should Read

September 2020
Teaching Note

Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (A) and (B)

By: Rosabeth Moss Kanter and Amy Hernandez Turcios

Teaching Note for HBS Case Nos. 321-017 and 321-018. View Details

Keywords: Latinx; Bank; Latin America; Representation; Scale; Inclusion; Coalition; Resources; Talent and Talent Management; Diversity; Ethnicity; Banks and Banking; Leadership

October 2017 (Revised July 2019)
Case

Increasing Gender Diversity in the Boardroom: The United Kingdom in 2011 (A)

By: John Beshears, Iris Bohnet and Jenny Sanford

February 2025
Teaching Note

Barbie: Reviving a Cultural Icon at Mattel

By: Elie Ofek and Sarah Mehta

Teaching Note for HBS Case Nos. 525-006 and 525-020. View Details

Keywords: Brand Management; Marketing Strategy; Entertainment Marketing; Intellectual Property; Consumer Preferences; Toy Industry; Culture And Marketing; Societal Marketing; Brand Purpose; Diversity And Inclusion; Turnaround Strategies

November 2021
Case

Tommy Hilfiger Adaptive: Fashion for All

By: Elizabeth A. Keenan, Sandra J. Sucher and Shalene Gupta

In Fall 2017, Tommy Hilfiger launched Tommy Hilfiger Adaptive, a line of adaptive and inclusive fashion apparel intended to make dressing easier. Now, Tommy Hilfiger is planning to launch Tommy Hilfiger Adaptive internationally in early 2020. The prospect of making... View Details