Digital Work - Publications - Faculty & Research

25 Aug 2020
Blog Post

Hikma Health + HBS MBAs Crowdsource Largest County-Level COVID-19 Dataset

When COVID-19 cases in the US began to spike in March, Hikma Health, a digital health startup from the Harvard i-lab and winner of the 2019 Harvard Business School (HBS) New Venture Competition, asked how they could best help to stop the... View Details

18 Jul 2017
First Look

First Look at New Research and Ideas, July 18, 2017

and associated creative behavior in the life and work of ordinary individuals. Yet evidence is mounting that such individuals can be responsible for important instances of creativity and innovation in the world: open innovation, user... View Details

Keywords: Sean Silverthorne

June 2020
Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia

In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details

Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada

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03 Aug 2015
Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

other, along certain dimensions they are collaborating” So why would Amazon release a version of its Kindle Reader on Apple's iPad, allowing users to access its library of exclusive digital books? "Doesn't that diminish interest in the... View Details

Keywords: by Michael Blanding; Information; Publishing; Technology

07 Aug 2017
Blog Post

A Summer Internship with the City of Boston

and more efficiently?—with in-the-weeds tactical questions—would more people click here if the button were red? Much of the innovative work going on at DoIT was spearheaded by Lauren Lockwood (HBS 2014), and until recently Boston’s Chief... View Details

29 Dec 2019
Research & Ideas

Read Our Most Popular Research Stories of 2019

plans for future workforce makeup and training, and its search for opportunities from digital infrastructure and automation. What’s Really Disrupting Business? It’s Not Technology Technology doesn't drive disruption—customers do. The... View Details

Keywords: by Sean Silverthorne

30 Jan 2018
First Look

January 30, 2018

digital activities that impact physical realities. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53823 Assortment Rotation and the Value of Concealment By: Ferreira, Kris Johnson,... View Details

Keywords: Sean Silverthorne

09 Jun 2015
Sharpening Your Skills

Sharpening Your Skills: Social Media

Tate's Digital Makeover Transforms the Traditional Museum What happens when the traditional museum-going experience meets the world of digital marketing? WORKING PAPERS... View Details

Keywords: Re: Multiple Faculty; Advertising

11:45 AM – 1 PM EST, 08 Nov 2022
Virtual Programming

Career Check-Up

You give your automobile regular maintenance check-ups, why not do the same with your career? Too often, days lead to months and years without reflecting on what is working in your career and what isnt. Using a very simple framework, this program will leave you with an... View Details

21 Aug 2017
Blog Post

A Summer Internship with the City of Boston

and more efficiently?—with in-the-weeds tactical questions—would more people click here if the button were red? Much of the innovative work going on at DoIT was spearheaded by Lauren Lockwood (HBS 2014), and until recently Boston’s Chief... View Details

Keywords: Consulting

June 2023
Supplement

Clash of Two Giants Simulation Exercise

By: Feng Zhu and Marco Iansiti

Many markets are organized around platforms that connect consumers with complementary applications and services. These platforms are two-sided because both sides - consumers and those providing applications or services - need access to the same platform to interact. A... View Details

Keywords: Customer Acquisition; Platform Strategy; Technology Platform; Digital Platforms; Competitive Strategy; Network Effects

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November 2022
Teaching Note

Proximie: Using XR Technology to Create Borderless Operating Rooms

By: Ariel D. Stern, Alpana Thapar and Menna Hassan

Founded by Nadine Hachach-Haram in 2016, Proximie was a digital medicine platform that used mixed reality and a host of digital audio and visual tools to enable clinicians, proctors, and medical device company personnel to be virtually present in operating rooms (ORs),... View Details

Keywords: Technological Innovation; Business Growth and Maturation; Growth and Development Strategy; Corporate Social Responsibility and Impact; Decision Making; Health Industry; Medical Devices and Supplies Industry

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Web

Programs & Events - Alumni

transitions as a member of the rising generation. Dec 31 TBD Executive Education HBS Campus Competing in the Age of Digital Platforms Create sustainable value through digital platforms, whether you want to... View Details

March 2025
Case

Stagwell: AI and the Future of Marketing

By: Suraj Srinivasan and Radhika Kak

In early 2025, Mark Penn, Founder, CEO and Chairman of Stagwell, a global marketing company with a network of over 70+ agencies that served over 4000 blue-chip customers across 40 countries, was looking at ways that marketers should navigate the disruption emanating... View Details

Keywords: Advertising; Innovation Strategy; Change Management; AI and Machine Learning; Digital Transformation; Technology Adoption; Marketing Strategy; Service Delivery; Creativity; Business Model; Advertising Industry; Technology Industry

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Educators

13 Sep 2019
Blog Post

An Uncommon Summer: Project Management at an Education Non-Profit

stored, used, and collaborated on information in eight digital systems and their knowledge management practice was, in their words, “a nightmare.” The team’s leadership acknowledged these problems but didn’t have the capacity to View Details

31 Jul 2014
Research & Ideas

A Scholarly Crowd Explores Crowdsourcing

fail miserably," HBS Associate Professor Karim Lakhani, who helped organize the project, told a roomful of academic experts on innovation this week. In fact, the effort was so successful, Christensen—known for his work on disruptive... View Details

Keywords: by Sean Silverthorne

Web

Initiatives & Projects - Faculty & Research

in Africa, Asia, and Latin America throughout recent decades. Digital Data Design Institute at Harvard Because AI is only half the answer, the Digital Data Design Institute’s (D^3) global leaders in... View Details

14 Dec 2016
HBS Seminar

Siobhan O'Mahony and Rebecca Karp, Boston University

July 2024
Article

How Artificial Intelligence Constrains Human Experience

By: A. Valenzuela, S. Puntoni, D. Hoffman, N. Castelo, J. De Freitas, B. Dietvorst, C. Hildebrand, Y.E. Huh, R. Meyer, M. Sweeney, S. Talaifar, G. Tomaino and K. Wertenbroch

Many consumption decisions and experiences are digitally mediated. As a consequence, consumer behavior is increasingly the joint product of human psychology and ubiquitous algorithms (Braun et al. 2024; cf. Melumad et al. 2020). The coming of age of Large Language... View Details

Keywords: Large Language Model; User Experience; AI and Machine Learning; Consumer Behavior; Technology Adoption; Risk and Uncertainty; Cost vs Benefits

February 2022
Case

NFX Capital and Moov Technologies

By: Scott Duke Kominers and Nicole Tempest Keller

In July 2019, James Currier, a general partner at San Francisco-based NFX Ventures, was considering a seed stage investment of $1.5 million in Moov Technologies, a B2B marketplace for used industrial equipment. NFX was a venture capital firm focused on seed-stage... View Details

Keywords: Venture Capital; Network Effects; Marketplace Matching; Digital Platforms; Market Design; Applications and Software; Semiconductor Industry; Financial Services Industry; San Francisco

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Educators

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