Design thinking - Publications - Faculty & Research

03 Jun 2014
First Look

First Look: June 3

prospect of marketing ExperienceFLX's business to a new customer base through Groupon was very appealing, the Falks found that designing a deal that met Groupon's requirements while still allowing ExperienceFLX to make money and without... View Details

Keywords: Sean Silverthorne

01 Jun 2023
News

Curb Appeal

solid waste is managed in the Big Apple. “I think you have with her a very creative and innovative public servant,” says Steven A. Cohen, an authority on waste management in New York City who is the former director of the Research Program... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

01 Oct 2014
What Do You Think?

Is Too Much Focus a Problem?

Others identified factors accounting for too much focus. Yadeed Lobo said: "I think focus in organizations might have its roots in competitive strategy, intense focus on differentiation or cost consciousness." Edward Hare put it... View Details

Keywords: by James Heskett

01 Nov 2010
Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

assistant professor of strategy at Harvard Business School. “If a CEO can trust his senior managers, he will be more willing to decentralize decision-making” "The bottom line is that whoever is in charge of the acquisitions and the IT strategy, they obviously... View Details

Keywords: by Carmen Nobel

25 May 2010
First Look

First Look: May 25

entail major changes in the current team structure and incentive program within Frito-Lay. Johnson needed to think carefully about this change implementation. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/410103-PDF-ENG... View Details

Keywords: Martha Lagace

30 May 2023
Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

value of AI as an important tool for increasing productivity, reducing costs, and improving the quality of survey designs and insights generated within the fast-growing, $80 billion market research industry. “We’re not saying everyone... View Details

Keywords: by Kristen Senz

28 Aug 2018
First Look

New Research and Ideas, August 28, 2018

different types of physicians. By understanding the dynamic effect of sales calls across heterogeneous physicians, we provide guidance on the design of optimal call patterns for route sales. The findings reveal that the long-term... View Details

Keywords: Dina Gerdeman

20 Oct 2023
News

Highlights from the Fall 2023 Alumni Board Meeting

On the evening of Wednesday, October 11, Alumni Board members joined with current HBS students in the Spangler Center for "A Conversation about Life Lessons", which was led by Leslie Perlow, the Konosuke Matsushita Professor of Leadership. This October, more than 75... View Details

June 2008
Article

The Multiunit Enterprise

By: David A. Garvin and Lynne C. Levesque

A multiunit enterprise is a geographically dispersed organization built from standard units (stores, restaurants, or branches) that are aggregated into larger geographic groupings (districts, regions, and divisions). Although this organizational structure has become... View Details

Keywords: Globalized Firms and Management; Organizational Structure; Global Range; Research; Business Ventures; Problems and Challenges; Business or Company Management; Business Headquarters; Organizational Design; Talent and Talent Management; Goals and Objectives

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09 May 2017
What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

“father of agency theory,” Milton Friedman, reconciled his views with managing for long-term sustainability rather than maximum short-term shareholder value. Jacob Navon said, for example, “I think this whole debate is introducing... View Details

Keywords: by James Heskett

29 Jul 2021
Blog Post

Exploring the Intersection of Business & Health Care: Summer Fellow Derek Soled (MD/MBA 2022)

designing interventions to increase vaccination levels for specific populations. I am helping reach vulnerable groups such as older immigrant adults, incarcerated adults, and home health workers, using focus groups and other market... View Details

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

in terms of all the major outcomes by which organizations are judged. Since all four human drives are being fulfilled by this design one might think that it would not be all that difficult to achieve.... View Details

Keywords: by Paul Lawrence & Nitin Nohria

30 Mar 2003
Research & Ideas

The Future of IT Consulting

designing their own backbone and architecture. We think it is important that it is tempting but risky to completely turn over IT initiatives to IT consulting firms.— Nolan and Bennigson And, there are forces... View Details

Keywords: by Sarah Jane Johnston; Consulting

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

Meanwhile, starting in 2013, Analog Devices CEO Vince Roche encouraged innovators from the top down and transformed the semiconductor giant into a designer of integrated, strategic systems—including a platform that accelerated the global... View Details

Keywords: by Lane Lambert

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

control specialists. A lot of people think of this as disruption, like the taxi industry is being disrupted by Uber. It’s not disruption. Rather, it’s a completely different kind of firm. This hasn’t happened in more than 100 years. Firms... View Details

Keywords: by Dina Gerdeman

22 Nov 2022
Research & Ideas

When Agreeing to Disagree Is a Good Beginning

in recent years, Minson added. “Arguments have become more accusatory and more emotional,” she said. She blames social media. “It’s become so much easier to surround yourself with people who agree with you. Now you can go online and create your own little universe of... View Details

Keywords: by Clea Simon, Harvard Gazette

Web

Alumni Engagement | Social Enterprise | Harvard Business School

resources on governance. Sign Up For OnBoard Program Updates The Leadership Collaborative The Leadership Collaborative is designed to connect and support alumni deeply engaged in social impact as a career and who are currently working... View Details

01 Dec 2023
News

A Continuum of Innovation

As senior associate dean and chair of the MBA Program, Matt Weinzierl has a running list of questions that he and Jana P. Kierstead, the executive director of MBA and Doctoral programs, always keep in mind. They range from the curricular (How can we ensure that the MBA... View Details

Keywords: Jennifer Gillespie

13 Aug 2020
Blog Post

The U.S. Job Search for International Students

CPD uses a job search framework to help students think about the job search: “Discover, Source and Pitch”. First, you need to discover what interests you. Then, you need to find opportunities that align with your career interests, and... View Details

19 Apr 2010
Research & Ideas

The History of Beauty

often deemed an affront to public morality, to the $330 billion global industry of today. Q: Why has this industry been so neglected by business school faculty? A: I think there are two reasons. First of all, this is a difficult industry... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics

Publications