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- Faculty Publications (152)
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- All HBS Web (660)
- Faculty Publications (152)
- 12 Feb 2008
- First Look
First Look: February 12, 2007
Abstract Financial statements are the basis for a wide range of business analysis. Managers, securities analysts, bankers, and consultants all use them to make business decisions. There is strong demand among business students for course... View Details
Keywords: Martha Lagace
- 10 Sep 2013
- First Look
First Look: September 10
trading volume, and more dispersion in analyst forecasts following the calls. Further, the capital market's response to linguistic complexity is limited to firms for which there is greater demand for English-language conference calls. Our... View Details
Keywords: Sean Silverthorne
- 09 Jul 2024
- Research & Ideas
Chance Encounters: What's at Stake in Return-to-Office Decisions
years, but there continues to be a wasted opportunity to think about workplace design more strategically. I see executives fall into two patterns: The first is the older generation of executives who are demanding to go back in-person—Wall... View Details
- 08 Dec 2009
- First Look
First Look: Dec. 8
Economics 1, no. 1 (December 2009) Abstract Much of empirical corporate finance focuses on sources of the demand for various forms of capital, not the supply. Recently, this has changed. Supply effects of equity and credit markets can... View Details
Keywords: Martha Lagace
- 05 Oct 2015
- Research & Ideas
What Companies Should Not Do in the Next Banking Crisis
question in a new paper, titled Survive Another Day: Using Changes in the Composition of Investments to Measure the Cost of Credit Constraints (forthcoming in the Review of Economics and Statistics). “Firms rely on banks a lot in order to... View Details
- 22 Oct 2013
- First Look
First Look: October 22
expenditures on teammates lead to better performance in both sports teams in Canada and pharmaceutical sales teams in Belgium. These results suggest that a minor adjustment to employee bonuses-shifting the focus from the self to others-can produce View Details
Keywords: Sean Silverthorne
- 27 Mar 2012
- First Look
First Look: March 27
resources, Tanzania receives very few tourists and revenues from tourism. To explore the determinants of this performance, I conduct an international survey for upscale hotel managers to measure supply-side constraints on the operation of... View Details
Keywords: Carmen Nobel
- January 2015 (Revised July 2019)
- Case
CVS Health: Promoting Drug Adherence
Email mking@hbs.edu for a courtesy copy.
The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details
The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
John, Leslie, John Quelch, and Robert Huckman. "CVS Health: Promoting Drug Adherence." Harvard Business School Case 515-010, January 2015. (Revised July 2019.) (Email mking@hbs.edu for a courtesy copy.)
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
companies today, capital is not the resource that constrains growth. Global capital markets have opened up the supply side, while widespread excess industry capacity has reduced the demand side. The recent reversals in some sectors... View Details
- 04 Aug 2003
- What Do You Think?
Are We Facing an Attitude Shortage?
problem, according to several readers, is identifying attitude in the first place. Bradburne Millett asks, "What sort of measurements are you contemplating to reveal desired attitudes on the scale needed to recognize their presence... View Details
Keywords: by James Heskett
- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
financial world demands steady if not increasing margins. Disruptive innovations often promise lower margins than sustaining innovations. It is extraordinarily difficult for good managers to pursue worse margins aggressively. Thousands of... View Details
- 14 Jun 2011
- First Look
First Look: June 14
conflict between the old and the new. Successful CEOs first develop a broad, forward-looking strategic aspiration that sets ambitious targets both for innovation and core business growth. They then hold the tension between innovation unit View Details
Keywords: Sean Silverthorne
- 23 Feb 2011
- First Look
First Look: Feb. 23
measures of national political instability—Alesina and Perotti's (1996) well-known index of instability, a subsequent index derived from Banks' (2005) work, and two indices of managerial perceptions of nation-by-nation political... View Details
Keywords: Sean Silverthorne
- 25 Oct 2016
- First Look
October 25, 2016
companies committed to making positive contributions to health and wellness. Focusing on four interconnected areas of corporate impact, it not only discusses the business imperative of promoting a healthier society and improved living conditions worldwide, but also... View Details
Keywords: Sean Silverthorne
- 25 May 2010
- First Look
First Look: May 25
old technology, and "retreat" strategies, which attempt to accommodate the rise of the new technology by repositioning the old technology in the demand environment. Underlying our arguments is the observation that the emergence... View Details
Keywords: Martha Lagace
- 16 Apr 2019
- First Look
New Research and Ideas, April 16, 2019
increasingly used as a key input by firms, understanding its impact on productivity becomes critical. This study measures the firm-level productivity impact of nonpecuniary (free) OSS and finds a positive and significant value-added... View Details
Keywords: Dina Gerdeman
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
one part of the big picture when it comes to monitoring customer health." Linking such feedback to relationship performance completes the customer management process loop. This requires tracking profitability at the customer level—a potentially difficult task,... View Details
Keywords: by Peter K. Jacobs
- 01 Sep 2006
- News
Street Singer
million shares raising $5.47 billion. “In addition to the financial analysis there’s a lot of judgment involved in deciding where to price an offering. You may have an oversubscribed deal, but how far should you push it? It’s not a simple supply and View Details
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
companies are already starting to find ways to combine incentives for performance with measures to create more loyalty and employee affiliation with the company. Japanese companies created a very extreme version of such affiliation. The... View Details
Keywords: by Martha Lagace & Hilah Geer
- 24 Sep 2013
- First Look
First Look: September 24
investigate whether government green procurement policies stimulate private-sector demand for similar products and the supply of complementary inputs. Specifically, we measure the impact of municipal... View Details
Keywords: Sean Silverthorne