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- All HBS Web (474)
- Faculty Publications (53)
- 04 Jun 2025
- News
Slice of Life
Pizza for two straight years, won regional awards in the International Pizza Challenge, and earlier this year was deemed by the New York Times to serve a world-class slice of New York Style Pizza. Crawford is a former Air Force fighter pilot, and he View Details
- 28 Oct 2008
- First Look
First Look: October 28, 2008
teams tend to develop products with more modular architectures. Furthermore, the differences between systems are substantial—the pairs we examine vary by a factor of eight, in terms of the potential for a design change to propagate to... View Details
Keywords: Martha Lagace
- 01 Feb 1997
- News
Doing It Your Way
reflection, he adds genetic engineering, specialty retail outlets, catalogue companies, restaurants, and superstores. But when Sahlman's attention turns to the present day, his answer is immediate and unqualified: the Internet. "In many ways, everything that has gone... View Details
- 25 Oct 2016
- First Look
October 25, 2016
outlet store use. Consumers who shop at outlet stores also do not differ significantly from those who shop at regular stores in terms of income. I use a structural demand model to show that consumers are segmented according to their... View Details
Keywords: Sean Silverthorne
- 01 Sep 2017
- News
City of Dreams
Mawilmada’s roommate. “As a kid, I’d get a steady dose of, ‘You need to start thinking beyond yourself. There’s so much you can do in terms of impacting society.’ As a result, I actually did grow up thinking that, and felt it was my... View Details
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
driven retailers is that all players are reasonably satisfied with their current market share. If some players want to gain share at the cost of profitability, then loyalty systems can escalate into intense price wars from which shoppers win short View Details
- 16 Jul 2013
- First Look
First Look: July 16
components decrease in the absence of bundling, and consumers who had previously purchased bundles might delay purchases, resulting in lower revenues. We also find that mixed bundling dominates pure bundling and pure components in terms... View Details
Keywords: Anna Secino
- 20 Feb 2008
- First Look
First Look: February 20, 2008
price gouging and laws regulating the terms of mortgages may have support because consumers recognize that many people do not optimize their consumption effectively and because they are angry at firms that take advantage of this. These... View Details
Keywords: Martha Lagace
- 09 May 2021
- Blog Post
Meet the MoMBAs – Persisting Through a Difficult Year
classroom, so I took a semester off. What advice do you have for others thinking about starting a family? This is advice from one of my favorite professors at HBS: Don't take too much credit or too much blame for parenting. I parent very... View Details
- 02 Oct 2015
- News
The ‘F’ Word
Emory University, where she graduated with 40 percent more credits than required. A year out of HBS, Wallace and classmate Alex Nelson cofounded Quincy Apparel, an online retailer providing stylish, affordable work clothes for women in a... View Details
Keywords: Walt Disney Studios
- 08 Jun 2010
- First Look
First Look: June 8
within three years it had four million active customers. This success prompted line-of-business managers to request that Jen and Doug include more functionality in the bank's mobile app that was specific to its businesses, such as credit... View Details
Keywords: Martha Lagace
- 01 Dec 2001
- News
September 11: A Community Reflects
grading and attendance requirements— which had been affected by the tragedy— would be reimposed. "As a community, we are still struggling to come to terms with the impact the tragedies have had, and will continue to have, on our lives,"... View Details
Keywords: Susan Young;Deborah Blagg
- 01 Feb 2011
- First Look
First Look: Feb. 1
terms of the strokes or putts gained per round relative to the field. Using this metric, we can determine what portion of a player's overall performance is due to advantage (or loss) gained through putting, and conversely, what portion of... View Details
- 08 Sep 2016
- News
How We Make It Work
is a no-brainer in terms of quality of life and money saved over the time your children are in school. I know it’s not easy to do, but spend time researching and if necessary downgrade jobs or move to a different school—you will not... View Details
- 01 Dec 2012
- News
From Where We Stand
term and long term trade-offs. Christina Feller (MBA 1982), principal, Heritage Health Consulting & Publishing, Portland, Maine Leaders are open to change. But the basics still apply: Leaders move people... View Details