Coupling - Publications - Faculty & Research

11 Oct 2024
Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

can be painfully slow and difficult—and the decade-long surge of refugees and asylum seekers has left staff members scrambling to make timely placements, Paulson says. The war in Ukraine, coupled with ongoing conflicts and instability in... View Details

Keywords: by Ben Rand; Technology; Information Technology

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

frustration through contempt, whether it’s a dismissive eye-roll or a sarcastic jab, Brooks says. Research by relationship scholar John M. Gottman found that couples who expressed contempt were more likely to divorce. Hug it out.... View Details

Keywords: by Dina Gerdeman and Danielle Kost

20 Jan 2009
Research & Ideas

Risky Business with Structured Finance

CDO²s. That, coupled with the increase in subprime mortgages—from $96.8 billion in 1996 to approximately $600 billion in 2006—created a recipe for economic disaster. The exercise clearly shows how the sensitivity of tranches to error in... View Details

Keywords: by Julia Hanna; Banking; Financial Services

06 May 2002
Research & Ideas

A Toolkit for Customer Innovation

client responds with, "It's good, but we need it less smoky and more gutsy." The client knows precisely what that means, but BBA flavorists find the request difficult to interpret. The result is more frenzied activity as BBA struggles to adjust the flavor in... View Details

Keywords: by Stefan Thomke & Eric Von Hippel

03 Nov 2022
Op-Ed

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

don’t know. Maybe we should talk to a couple more prospects and compare reactions?” Full Stack Engineer: “Just so y’all know, I am probably going to revamp the pricing page layout in the next few days so if you’re thinking about changing... View Details

Keywords: by Julia Austin

11 Dec 2007
First Look

First Look: December 11, 2007

generally the major investment for most young couples in China. Shows in detail the process that a young couple goes through in late April 2007 to find, finance, and close on an apartment in Beijing within... View Details

Keywords: Martha Lagace

22 Aug 2017
First Look

First Look at New Research and Ideas, August 23

improve their economic value, for some of these issues individual company action is costly. At the same time, for a further subset of those issues, company action coupled with collaboration between companies is value enhancing. However,... View Details

Keywords: Sean Silverthorne

19 Feb 2013
First Look

First Look: Feb. 19

generator, which is facing significant uncertainty regarding the cost and availability of alternative energy sources. Problems with the contracted supply of natural gas and the volatility of oil prices, coupled with pressure from... View Details

Keywords: Sean Silverthorne

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

implementations, which reduced merchandise handling; labor scheduling systems coupled with a greater use of part-time labor sector-wide, which aligned employee levels closely with customer visits and left little spare capacity; and... View Details

Keywords: Re: Rajiv Lal; Retail

19 Nov 2012
Research & Ideas

LEED-ing by Example

not profit from informal benefits in the zoning process. There were a couple of key findings: One, neighboring cities saw an increase in private-sector LEED applications. Two, these abutting cities also saw an increase in LEED... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities

04 Sep 2001
Lessons from the Classroom

Getting Back on Course

When Harvard Business School dean Kim B. Clark returned from a road tour a couple of years ago, he had some important issues he wanted to discuss with Professor Myra M. Hart. Evidence—granted, most of it anecdotal—was mounting to show... View Details

Keywords: by Martha Lagace

08 May 2013
Research & Ideas

A Company’s Evolving View of Gender Equity

gender identity in dual-career couples with Jennifer Berdahl of the University of Toronto. McGinn is involved in three related projects: The first, with HBS colleague Mukti Khaire, studies self-employed women in India and their different... View Details

Keywords: by Martha Lagace; Accounting

06 Aug 2007
Research & Ideas

High Hills, Deep Poverty: Explaining Civil War in Nepal

[PDF]. "There are many detailed case studies of conflict, and many broad-brush, cross-country studies. Within-country studies, such as we conducted on Nepal, fill in the gap between the two different approaches. Our econometric analysis tells us whether what you... View Details

Keywords: by Martha Lagace

17 Jan 2017
Research & Ideas

Can China Maintain Its Economic Power?

engineers—they love to build things, and they are very good at it. Their progress on infrastructure projects in the last couple of decades is remarkable, but in keeping with their natural strength and the will of a one-party government.... View Details

Keywords: by Deborah Blagg

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

your customers value most, you must underperform on dimensions they value less. This means you must have the stomach to do some things badly. The concept can seem immoral at first blush. We recently did some work with a major health-care provider. The CEO wasn't able... View Details

Keywords: by Deborah Blagg; Service

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

start reassessing one's life and asking the big questions like 'Why am I here?' Coupled with this, you have many people looking for a renewed sense of community. They're searching for a sense of belonging." The "s" Word For... View Details

Keywords: by Marguerite Rigoglioso

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

orientation around learning—instead of mere task completion—can create a space for debate, dissent, and deliberation. Such team processes are only achievable when there is a collective agreement on their value, coupled with support in... View Details

Keywords: by Sarah Jane Gilbert

10 Apr 2007
First Look

First Look: April 10, 2007

O'Reilly, Amy Elliman Fenollosa, Adam Michael Kleinbaum, and Dan McGrath Periodical:Academy of Management Learning & Education (in press). (Special Issue: Challenges and Opportunities for Executive Education.) Abstract As professional schools, business schools... View Details