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  • All HBS Web  (1,160)
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  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

who don’t realize there is a cost for Facebook’s “free” service. Miki Saxon recalled that “Tim Cook once said, ‘If it’s free, then you are the product.’ It seems that Americans are just waking up to that fact ” Malcolm Harper commented,... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 18 Sep 2019
  • Op-Ed

WeWork—The IPO That Shouldn’t?

This metric incorporates the benefit of free rent and other concessions they receive from landlords on the front-end without disclosing the future costs the company will incur when these concessions burn off. Among several items detailed... View Details
Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate
  • 22 May 2017
  • Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

compelling answer in an unintentional haiku. “Their work is flawless,” she says. “Their quality control is tighter than NASA’s.” The Aesthetic Idol competition The final assignment in “The Business of Aesthetics” requires both an... View Details
Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism
  • 12 Jun 2012
  • First Look

First Look: June 12

seek and how firms could deliver it. The result can be new revenue, increased customer satisfaction and loyalty, positive word of mouth, and cost savings. The multiyear process to price the 8 million tickets to the upcoming London 2012... View Details
Keywords: Sean Silverthorne
  • 04 Feb 2013
  • Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

socializing or collectivizing the potential costs of exercising their professional judgment. Some risk-taking is needed in any professional activity; it is from such risks that innovation and growth emerge." For client-managers, this... View Details
Keywords: by Martha Lagace; Accounting
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 20 Oct 2003
  • Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

$2,500 a month, the cost of a middle-sized punched-card tabulator. Its revenues of $2 billion helped to finance the commercializing of the world's most successful data processor, the System 360, a family of compatible computers. In 1963,... View Details
Keywords: by Alfred D. Chandler Jr.; Consumer Products
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

advantage. Lagace: What advice do you have for conventional firms looking to explore platforms? Yoffie: There are three potential strategies. You can belong to an existing platform, buy a platform if time to market is critical, or build one if you want to View Details
Keywords: by Martha Lagace
  • 06 Apr 2010
  • First Look

First Look: April 6

ownership and control of 3,694 firms in 22 Western European and East Asian countries during the period from 1996 to 2008, we find that the cost of debt financing is significantly higher for companies with a... View Details
Keywords: Martha Lagace
  • Research Summary

The Institutional Foundations of Lending: Indirect Regulation and State-Building

The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details
  • January 2009
  • Teaching Note

Consumer Payment Systems — United States and Japan

By: Benjamin Edelman and Andrei Hagiu
Teaching Note for [909006] and [909007]. View Details
Keywords: Cash; Cost; Motivation and Incentives; Performance Efficiency; Technology; Alliances; Governing Rules, Regulations, and Reforms; United States; Japan
Citation
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Edelman, Benjamin, and Andrei Hagiu. "Consumer Payment Systems — United States and Japan." Harvard Business School Teaching Note 909-039, January 2009.
  • 29 Sep 2011
  • Sharpening Your Skills

Sharpening Your Skills: Leveraging Intellectual Property

File-Sharing and Copyright Researchers Felix Oberholzer-Gee and Koleman Strumpf argue that file-sharing technology has not undermined the incentives of artists and entertainment companies to create, market, and distribute new works. Key concepts include: Digital... View Details
Keywords: Re: Multiple Faculty
  • 03 Feb 2003
  • Research & Ideas

Web Services

Before this can occur, however, issues such as complexity of installation and management, software quality, and cost must be addressed. Some other unsolved problems, Scott added, are quality of service and scale. "We produce nine or... View Details
Keywords: by Julia Hanna; Service
  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

heterogeneous telecommunication costs arising from different regulatory regimes) strengthens our results. Download the paper: http://www.hbs.edu/research/pdf/11-023.pdf Employee Selection as a Control System... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2020
  • Research & Ideas

How Social Entrepreneurs Can Increase Their Investment Impact

companies, that's too simple because it ignores the cost on the firms you’re supporting,” says Roth, author of the new working paper Impact Investing: A Theory of Financing Social Entrepreneurship. Decisions on how best to support social... View Details
Keywords: by Rachel Layne
  • 06 Sep 2022
  • Research & Ideas

Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations

Prescription drug costs continue to climb in the United States, but tightening a loophole in a federal law may help curb rising expenses, according to research published this week in Health Affairs. Efforts to View Details
Keywords: by Ben Rand; Insurance; Health; Pharmaceutical
  • 17 Jul 2007
  • First Look

First Look: July 17, 2007

decision for firms that aspire to develop platform-mediated networks is whether to preserve proprietary control or share their platform with rivals. A proprietary platform has a single provider that solely View Details
Keywords: Martha Lagace
  • 20 Jul 2009
  • Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

participate with you on your critical problems. Of course, the Internet and the massive reduction in communication and computation costs have made accessing external innovators a much easier task than what was possible 10 or 15 years ago.... View Details
Keywords: by Sean Silverthorne; Technology
  • 24 Sep 2014
  • Op-Ed

Take a Trim Tab Approach to Climate Change

The "bully pulpit"—a term coined by Theodore Roosevelt back when the word "bully" meant terrific—originally referred to the US presidency and its tremendous potential for speaking out and influencing public opinion. Nowadays, the term describes any position with the... View Details
Keywords: by Amy C. Edmondson; Energy; Utilities
  • 31 Aug 2011
  • Research & Ideas

Improving Fairness in Flight Delays

Assistant Professor Douglas Fearing doesn't have the magic bullet to make this painful part of air travel a thing of the past. But his research on evaluating and improving the performance of complex systems such as air traffic control... View Details
Keywords: by Julia Hanna; Entertainment & Recreation; Air Transportation
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