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- All HBS Web
(1,250)
- People (5)
- News (425)
- Research (584)
- Multimedia (6)
- Faculty Publications (126)
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- 23 Sep 2014
- First Look
First Look: September 23
714-510 Health City Cayman Islands Narayana Health (NH) had been successfully delivering affordable high quality tertiary care to the masses in India through its chain of hospitals for over a decade. To encourage the adoption of the NH... View Details
Keywords: Sean Silverthorne
- 15 Oct 2013
- First Look
First Look: October 15
a Technology Company or a Beauty Company? Jon Flint came up with the idea of a science-based beauty company while talking with his hairdresser about the problems with typical hair and skin care products. Together with a small team that... View Details
Keywords: Sean Silverthorne
- 29 Aug 2011
- Research & Ideas
Decoding Insider Information and Other Secrets of Old School Chums
congressional votes are a matter of public record, careful observers can create a virtual crystal ball of sorts by taking note of where politicians went to college, along with their respective voting records. "You can use that information... View Details
- 24 Aug 2009
- Research & Ideas
SuperCorp: Values as Guidance System
copy the strategy without having the underlying core principles in place will always be behind the vanguard. Public accountability via end-to-end responsibility. Societal purpose and values help meet an emerging public demand that companies know about, View Details
Keywords: by Rosabeth Moss Kanter
- 24 Sep 2001
- Research & Ideas
How To Be an Angel Investor
will do well to manage your time carefully. Some angels think that evaluation starts with the first meeting and continues right up to the moment of writing the check. In order to structure this book effectively, we address evaluation as a... View Details
Keywords: by David Amis & Howard Stevenson
- 07 Dec 2015
- Research & Ideas
The Rise of Personalized Entrepreneurial Finance and Other VC Trends
industries in different ways. Venture capital, for example, was once mostly reserved for institutional investors backed by endowments and pension funds. Today, it increasingly includes individual investors who are using technological tools and data to steer capital... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
Almost everyone has dialed a simple phone number—be it to order a pair of socks or reserve a flight to New York—only to end up navigating a seemingly endless labyrinth of options, all because a mechanical voice continually invites them to... View Details
- 21 Oct 2014
- First Look
First Look: October 21
Publisher's link: http://ukcatalogue.oup.com/product/9780198704072.do October 2014 Handbook of Conflict Management Research Reframing Hierarchical Interactions as Negotiations to Promote Change in Health Care Systems By: Satterstrom,... View Details
Keywords: Sean Silverthorne
- 02 Jun 2010
- First Look
First Look: June 2
PublicationsManaging the New Primary Care: The New Skills That Will Be Needed Author:Richard Bohmer Publication:Health Affairs 29, no. 5 (May 2010) Abstract Developing new models of primary care will demand a level of managerial... View Details
Keywords: Martha Lagace
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
Expecting a general suggestion system or a semi-annual feedback meeting to take care of the "voice problem" is almost certainly a mistake. Most surprising to us has been the degree to which fear appears to be a feature of modern... View Details
Keywords: by Sarah Jane Gilbert
- 28 May 2013
- Research & Ideas
Can LEGO Snap Together a Future in Asia?
competitors could only offer three. However, LEGO offers a 30-35 percent margin to retailers, compared to competing brands offering 40-50 percent margins. What if local retailers wanted the higher margins and could care less about... View Details
- 11 Dec 2012
- First Look
First Look: Dec. 11
of Health Care Reform Oberholzer-Gee, Felix, Raffaella Sadun, and Richard G. HamermeshHarvard Business School Case 711-403 Per the Patient Protection and Affordable Care Act (PPACA), which President Obama... View Details
Keywords: Sean Silverthorne
- 02 Mar 2010
- First Look
First Look: March 2
can learn the truth about gaps between vision and reality. Without a commitment to a vision and an institutionalized learning and governance system, well intentioned boards will continue to be surprised ethical, human, and performance... View Details
Keywords: Martha Lagace
- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
takes place before the parties sit down across the table from each other. Even after negotiations begin, they continue to shape the structure by molding the agenda, introducing action-forcing events, and linking or delinking negotiations.... View Details
Keywords: by Michael Watkins
- 26 Jan 2004
- Research & Ideas
How Women Can Get More Venture Capital
diversity into the industry. That program has begun to make a difference—especially among the junior ranks. I am encouraged by these efforts, but I am also discouraged when I talk to senior women who continue to feel that it is not a... View Details
Keywords: by Mallory Stark & Martha Lagace
- 13 Feb 2018
- First Look
New Research and Ideas, February 13, 2018
2018 Pearson Education Horngren's Cost Accounting: A Managerial Emphasis By: Datar, Srikant M., and Madhav Rajan Abstract—Horngren’s Cost Accounting defines the cost accounting market and continues to innovate today by consistently... View Details
Keywords: Sean Silverthorne
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
The COVID-19 pandemic continues to rock the workplace with no end in sight, leaving business leaders to struggle with a wide variety of challenges, including keeping staff members happily engaged—and employed. To make sense of the... View Details
Keywords: by Dina Gerdeman
- 14 Apr 2021
- Research & Ideas
The High Cost of the Slow COVID Vaccine Rollout
to produce the vaccine that works.” Even as vaccine efforts gain momentum around the world, hundreds continue to die each day. The pandemic, which shrank the global economy by 4 percent in 2020, has also pushed more than 119 million... View Details
- 13 May 2014
- First Look
First Look: May 13
through to the 1960s. She created several iconic but understated staples of many women's wardrobes, such as her signature cardigan and suit, the quilted handbag with a chain-link strap, which left its wearer's hands free, and "the little black dress," all of... View Details
Keywords: Sean Silverthorne
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
attention to sunk costs. We go to plays or concerts that, in retrospect, we'd rather not go to simply because we have a $50 ticket in the pocket. Similarly, one of my colleagues describes a person who pays $300 to join a tennis club, only to come down with tennis... View Details
Keywords: by Manda Mahoney