Publications
Publications
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- All HBS Web
(2,728)
- Faculty Publications (664)
- August 1998 (Revised February 1999)
- Case
Product Development at Dell Computer Corporation
By: Stefan H. Thomke, Vish V. Krishnan and Ashok Nimgade
Describes how Dell redesigned its new product development process after experiencing a major product setback and a significant decline in firm profits in 1993. Dell's new process is challenged during the development of a new line of portable computers when the incoming... View Details
- July 1998
- Case
Microsoft--1995 (Abridged)
By: Tarun Khanna and David B. Yoffie
Focuses on how Microsoft built one of the world's greatest franchises and poses questions about what, if anything, can stop the company. Teaching purpose: To teach building competitive advantage, the advantages of bundling, and the sustainability of competitive... View Details
- July 1998
- Article
Are Computers Scapegoats? Attributions of Responsibility in Human-Computer Interaction
By: Y. Moon and C. I. Nass
- July 1998
- Supplement
Bell Atlantic in Union City
In this pioneering project to wire a school for the Internet and put computers in students' homes, Bell Atlantic combined its need for a beta site for a technology trial with the school reform efforts of the Union City, New Jersey public schools, under the leadership... View Details
- June 1998 (Revised January 2000)
- Case
Egghead.com
Egghead Software, an entrenched traditional chain retailer specializing in computer software and peripherals, had established a nationwide chain of mall and shopping center stores and a well-organized national brand. In early 1998, management made a highly unusual, and... View Details
- May 1998 (Revised July 1998)
- Teaching Note
Dell Online TN
By: V. Kasturi Rangan and Marie Bell
Teaching Note for (9-598-116). View Details
- May 1998
- Teaching Note
Apple Computer 1996, Apple Computer 1997, and Apple Computer 1998 TN
By: David B. Yoffie
Teaching Note for (9-796-126), (9-797-098), and (9-798-099). View Details
Keywords: Computer Industry
- 01 May 1998
- Conference Presentation
Rapid Learning and Adaptation in Product Development: An Empirical Study of the Internet Software Industry
By: Alan MacCormack, M. Iansiti and R Verganti
- April 1998
- Teaching Note
Xerox Technology Ventures TN
By: Josh Lerner
Teaching Note for (9-295-127) and (9-298-109). View Details
- April 1998 (Revised March 1999)
- Case
Apple Computer 1998
By: David B. Yoffie
Updates Apple Computer--1992. View Details
Keywords: Computer Industry
- April 1998
- Case
Compaq, 1998
By: Steven C. Wheelwright and Matt Verlinden
In 1997, Compaq Computer Corp. had become a $25 billion powerhouse. It had accomplished its revenue growth projections, successfully made a number of strategic acquisitions, and increased its gross margins, principally by moving up market into servers, workstations,... View Details
- March 1998 (Revised March 1999)
- Case
Dell Online
By: V. Kasturi Rangan and Marie Bell
Dell started online commerce for its PCs in 1996, and by 1997 had achieved a sales rate of $3 million a day. The case describes the internal process that led to these dramatic results and poses the question of how the firm should leverage this activity to meet Michael... View Details
- February 1998 (Revised April 1998)
- Case
Xerox Technology Ventures: January 1997
By: Josh Lerner
Supplements Xerox Technology Ventures: March 1995. View Details
- 1998
- Chapter
Seeing through the Customer's Eyes with Computer Imaging
By: G. Zaltman and L. J. Schuck
- 1998
- Chapter
The Converging Worlds of Telecommunications, Computing and Entertainment
By: David J. Collis, Stephen P. Bradley and P. William Bane Jr.
- 1998
- Chapter
The Converging Worlds of Telecommunications, Computing, and Entertainment
By: P. W. Bane, S. P. Bradley and D. J. Collins
- January 1998 (Revised February 1998)
- Case
Timberjack Parts: Packaged Software Selection Project
By: F. Warren McFarlan, Mark Keil and Darryl S. Romanow
This case provides a realistic, current, and detailed view of software procurement in an international business environment where the competition in enterprise-wide software solutions is growing. Focuses on the selection of packaged software to serve multiple sites... View Details
- January 1998 (Revised April 2001)
- Case
Acer America: Development of the Aspire
By: Christopher A. Bartlett and Anthony St. George
Follows the development, national launch, and global rollout of the Aspire, Acer's first new product developed outside of Taiwan. Implementing a very promising new PC concept proves challenging to Mike Culver and his U.S. team, who are plagued by coordination problems... View Details
- Article
The Product Life Cycle in the Commercial Mainframe Computer Market, 1968-1982
By: Shane Greenstein and James B. Wade