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  • All HBS Web  (1,111)
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    • News  (179)
    • Research  (686)
    • Events  (14)
    • Multimedia  (4)
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  • 01 Dec 2021
  • What Do You Think?

How Will the Metaverse Affect Productivity?

known as “the Library,” where it is organized into an alternative environment. The Library was formerly the Library of Congress, but it long since has evolved from information in books to complex computer files. "Mark Zuckerberg reminded... View Details
Keywords: by James Heskett
  • 19 Jun 2018
  • Research Event

Has Environmental Sustainability Lost its Relevance?

iPhoto For businesses and other organizations seeking to overcome roadblocks to sustainability over the last few decades, much can be learned from the debates I heard at the recent Harvard Business School conference, Understanding and Overcoming Roadblocks to... View Details
Keywords: by Geoffrey G. Jones; Energy
  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

caught up in bits and bytes and microprocessor architectures is to embrace the concept of abstraction. Abstraction means substituting a simplified model for the full and technically complex reality. It acts as a filter, enabling “MBAs... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

procedure performed or patient seen, without explicit rewards for the quality of the services rendered. This model translates internally into an incentive system that prioritizes patient volume over patient value. That is, physicians are... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 05 Nov 2021
  • Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
  • 18 Feb 2015
  • First Look

First Look: February 18

System Architecture By: Baldwin, Carliss Y., Alan MacCormack, and John Rusnak Abstract—In this paper, we describe an operational methodology for characterizing the architecture of complex technical View Details
Keywords: Sean Silverthorne
  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

about it, Ramanna continues. "We are dealing with something that is outside the price system, which makes accountants very uncomfortable. And outside the price system there is no common basis of measurement for things like units of... View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

With corporate America rocked by revelations of conflict of interest, malfeasance, negligence, and greed, a group of HBS professors recently gathered to review the current crisis. Is it a case of dé jà vu or an unprecedented, systemic... View Details
Keywords: by Garry Emmons
  • 28 Nov 2012
  • What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

agrees, of course. Comparing the simplicity of (especially short-term) responses to the complexity of the pay-for-performance challenge, Ravindra Edirisoorlya went so far as to say that "Current P4P model(s) may lead to another... View Details
Keywords: by James Heskett
  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

complex situation instead of adding to the complexity. This is the case for permission marketing that seems to undo the marketing clutter, and also for personal television services that undo the confusing View Details
Keywords: by Martha Lagace
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

Risk Management: Advanced Disaster Recovery, edited by Simon Woodward. Zürich, Switzerland: Swiss Re Centre for Global Dialogue, 2010 Abstract The world has seen a number of recent events in which major systems came to a standstill, not... View Details
Keywords: Sean Silverthorne
  • 30 Aug 2010
  • Research & Ideas

Turning Employees Into Problem Solvers

research has focused on the underuse of incident-reporting systems. After all, the thinking went, a system used to collect and report incidents will only help an organization learn from its mistakes and lead to better safety results—to... View Details
Keywords: by Julia Hanna; Health
  • January – February 2012
  • Article

When One Business Model Isn't Enough

By: Ramon Casadesus-Masanell and Jorge Tarzijan
Trying to operate two business models at once often causes strategic failure. Yet LAN Airlines, a Chilean carrier, runs three models successfully. Casadesus-Masanell, of Harvard Business School, and Tarziján, of the Pontificia Universidad Católica de Chile, explore how... View Details
Keywords: Integration; Failure; Business Model; Service Operations; Asset Management; Value; Complexity; Competency and Skills; Business Strategy; Management Analysis, Tools, and Techniques; Risk and Uncertainty; Customer Relationship Management; Air Transportation Industry
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Casadesus-Masanell, Ramon, and Jorge Tarzijan. "When One Business Model Isn't Enough." Harvard Business Review 90, nos. 1-2 (January–February 2012).
  • 23 Jan 2015
  • Research & Ideas

Oil Price Fallout: What Happens Next?

The last six years have proved just how fluid the international oil market is. And if recent support of the Keystone Pipeline by the U.S. House of Representatives and the Nebraska Supreme Court (which approved the pipeline's path through that state) are any indication,... View Details
Keywords: Re: Richard H.K. Vietor; Energy; Utilities
  • 15 May 2019
  • Research Event

The Unconventional Capitalism That Shapes Business History

the French mercantilist Jean-Baptiste Colbert was re-invented during the conference as a pioneer of market capitalism. Through a number of court cases and contention over the serial litigant Clarence Venner in the early 20th century United States, we learned about the... View Details
Keywords: by Geoffrey G. Jones; Education
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

https://cb.hbsp.harvard.edu/cbmp/product/718039 Harvard Business School Case 517-064 Note on the Impact of Millennials on the Food System In 2016, the millennial generation (those age 19 to 35 in 2016), the largest generation by... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Sciences Modularity and Organizations By: Baldwin, Carliss Y Abstract—Modularity describes the degree to which a complex system can be broken apart into subunits (modules) that can be recombined in various... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

would advocate a discontinuation of operations after attempting unsuccessfully to resist meeting government demands for private information. Some suggested more complex strategies. Among those in favor of staying and trying to reach some... View Details
Keywords: by James Heskett; Technology
  • 29 Mar 2016
  • First Look

March 29, 2016

answering one key question: How are leaders successfully managing competitive companies in the 21st century? Today's constantly changing business environment presents challenges and opportunities that are more dynamic and complex than... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

each retailer? This complexity might lead to less price transparency for shoppers and result in more monopolistic behavior by retailers. In this case the regulator might have to step in to ensure shopper interests are guaranteed through... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
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