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  • Web

Departments | Employment

challenges and to assist them in developing effective solutions. We aspire to help leaders think clearly about the design of economic and political institutions that will enable firms and societies to thrive while maintaining the physical... View Details
  • 03 Jan 2018
  • News

Finding Faith in an NFL Locker Room

compensated and paid for what they do. But the challenges that they face, as on average 20- 25-year-old men are not that dissimilar to what someone who's just, in general 20-25. They've got families. They've got friends. They've got loved... View Details
  • January 2025 (Revised April 2025)
  • Case

Mercado Libre: The Best Is Yet to Come

By: Krishna G. Palepu, Fernando Fragueiro, Carla Larangeira and Mariana Cal
In 2024, Marcos Galperín, CEO and co-founder of Mercado Libre, reflected on its 25-year rise as Latin America’s largest marketplace, fintech leader, and most valuable public company. With operations spanning 18 countries and a robust ecosystem combining e-commerce,... View Details
Keywords: Entrepreneurship; Multinational Firms and Management; Recruitment; Compensation and Benefits; Innovation Leadership; Innovation Strategy; Leadership Style; Business or Company Management; Management Practices and Processes; Management Succession; E-commerce; Emerging Markets; Distribution; Logistics; Organizational Culture; Organizational Design; Business Strategy; Competition; Growth and Development Strategy; Corporate Strategy; Technology Industry; Financial Services Industry; Retail Industry; Latin America; Mexico; Brazil; Argentina
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  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

which these issues can be addressed. The course provides students with a framework for analyzing how family ownership, control, and management affect value and whether and how more value can be created for the various stakeholders in family firms. The course is View Details
Keywords: Martha Lagace
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

factors in the study of deceptive behavior. Download the paper: http://www.hbs.edu/research/pdf/09-096.pdf Modularity for Value Appropriation: Drawing the Boundaries of Intellectual Property Authors: Joachim Henkel and Carliss Baldwin Abstract Existing theory of... View Details
Keywords: Martha Lagace
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

balancing profit, growth and control. Difficulties encountered in the business are due to management's attempts to design and use formal control systems to achieve profit and performance goals. Purchase this case:... View Details
Keywords: Martha Lagace
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

decisions a firm makes when designing systems to support these workers are 1) what guidance to deliver and 2) what kind of training (if any) to provide. We examine these choices in the context of mobile money platforms—systems that allow... View Details
Keywords: Dina Gerdeman
  • 12 Jan 2016
  • First Look

January 12, 2016

Expenditure Panel Survey and joint probabilities of workplace exposures from the General Social Survey, and we conducted a meta-analysis of the epidemiological literature to estimate the relative risks of poor health outcomes associated with exposure to these... View Details
Keywords: Carmen Nobel
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

leaders focus on the few things that produce results and experiences for the right customers; (3) the best service operating strategies don't require tradeoffs, so leaders foster "both/and" thinking in designing winning... View Details
Keywords: Carmen Nobel
  • 01 Jun 1997
  • News

Blockbuster Deals

inappropriate centralized and bureaucratic organizational design on the target firm. Management was unable to make critical decisions without multiple approvals. "As a result, the organization lost its vitality, performance began to... View Details
Keywords: Garry Emmons and Nancy O. Perry
  • 03 Nov 2015
  • First Look

November 3, 2015

behavioral hazard, providing a theoretical foundation for value-based insurance design and a way to interpret behavioral "nudges." Once behavioral hazard is taken into account, health insurance can do more than just provide... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2015
  • First Look

September 29, 2015

dysfunction had been tracked. Key factors for integrating outcomes measurement into the clinical workflow include ongoing communication between cross-functional teams composed of clinicians and technical professionals, an iterative design... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

under-provision of innovation. Firms have clear incentives to engage in strategic behavior because policymakers use market outcomes as a benchmark in designing regulation. This study examines a unique energy efficiency standard for... View Details
Keywords: Dina Gerdeman
  • 26 Jul 2006
  • Research & Ideas

The Strategic Way to Go to Market

repository of lost opportunities" that serve neither end users nor channel partners very well. Why is this? A: That is because most channels are constructed from the supplier out, rather than from the customer in. In other words, the product or service is View Details
Keywords: by Sean Silverthorne
  • 14 Jun 2004
  • Research & Ideas

The Big Money for Big Projects

investment decisions, the use of project finance can also affect asset values. By using project finance, companies get the opportunity to create a project-specific governance system designed to optimize the value of the project. Thus,... View Details
Keywords: by Ann Cullen; Financial Services
  • 28 Aug 2017
  • Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details
Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining
  • 16 Mar 2010
  • First Look

First Look: March 16

pricing mechanism, capitalism must have the administrative capability to regulate the behavior of economic actors within those markets and the political capability to redesign their institutions; regulation and the design of market... View Details
Keywords: Martha Lagace
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

consumption fluctuations faced by individuals, households, and firms. Yet much of this promise remains unrealized. In this paper, we study the adoption of an innovative rainfall insurance product designed to View Details
Keywords: Martha Lagace
  • 25 Feb 2014
  • First Look

First Look: February 25

first comprehensive and systematic findings on supply chain auditing practices, our study suggests strategies for designing more credible monitoring regimes. Download working paper: http://ssrn.com/abstract=2343802   Cases & Course... View Details
Keywords: Sean Silverthorne
  • 25 Feb 2020
  • News

Teachable Moments

their best moments, can lift people up, and in their worst, let them down.” Teaching by Heart isn’t designed to be an academically rigorous analysis of teaching, he adds. It’s personal, based on decades of classroom experience and his... View Details