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  • 28 Sep 2020
  • Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

team to dig into the language of open-mindedness. Through their work, the team identified five ingredients of conversational receptiveness—the use of language to communicate one’s willingness to thoughtfully View Details
Keywords: by Kristen Senz
  • December 2022
  • Article

Scarlet Letters: Rehabilitation Through Transgression Transparency and Personal Narrative Control

By: Erin L. Frey, Ethan Bernstein and Nick Rekenthaler
When employees commit transgressions, organizations often use tools of organizational control to prevent them from transgressing again. We investigate whether organizations can use transgression transparency to rehabilitate transgressors. Although making transgressions... View Details
Keywords: Transparency; Workplace; Transgressions; Qualitative Research; Management Practices and Processes; Organizations; Employees; Reputation; Communication
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  • Web

Online Business Courses & Certifications | HBS Online

financial statements, such as balance sheets and income statements. 8 weeks, 6–8 hrs/week Pay by July 17 $1,850 Certificate Leading with Finance Professor Mihir Desai Build an intuitive understanding of financial principles to better View Details
  • Web

Privacy Notice | About

website constitutes acceptance of such terms. Information you submit Certain transactions in which you choose to engage on the Sites will require your submission of identifiers, including, but not limited to, news feed requests, brochure... View Details
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

are much weaker. In individual-level regressions of engagement in category-spanning communication patterns, we find that women, mid- to high-level executives, and members of the executive management, sales... View Details
Keywords: Martha Lagace
  • Web

Events - Health Care

Events Events Jul 09 09 Jul 2025 Harvard iLab Open to the HBS community Lab-2-Market Lunch Series 150 Western Avenue, Allston, MA 02134 Download to Calendar Jul 17 17 Jul 2025 HBS Health Care Initiative Open to the Harvard View Details
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

found that the program increased engagement with Black suppliers. “Technology companies can play a role in working toward racial equity,” explains Luca, who has been probing the role technology can play in creating a more inclusive... View Details
Keywords: by Jay Fitzgerald; Food & Beverage
  • Web

Financial Accounting Online Course | HBS Online

understand financial statements and communicate financial results. My job is project-based, and I'm currently leading the operational functions of a system-wide IT implementation, a project that affects the daily work of a few thousand... View Details
  • 18 Jun 2024
  • Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

money and are more likely to want to help their community than men and women. They were also less likely to want children than men and women. Expressed lower degrees of assertiveness than men or women across a range of... View Details
Keywords: by Michael Blanding
  • Program

OPM Renew

interactive case study discussions that unfold in real time Recharge and bring new leadership insights and ideas back to your enterprise Reunite with OPM classmates and faculty and make new business connections Tap into the myriad resources and networks of the OPM... View Details
  • November 2018
  • Article

Worthy of Swift Trust? How Brief Interpersonal Contact Affects Trust Accuracy

By: Oliver Schilke and Laura Huang
Organizational scholars have long underscored the positive consequences of trust, yet trust can also have dysfunctional effects if it is not placed wisely. Though much research has examined conditions that increase individuals’ tendencies to trust others, we know very... View Details
Keywords: Trust; Interpersonal Communication; Judgments; Perspective
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  • 20 Sep 2017
  • Research & Ideas

The Three Types of Leaders Who Create Radical Change

demonstrate that the status quo is not acceptable and to mobilize others, agitators thus need to communicate in a manner that ensures grievances are shared and collective and not seen as irrelevant.” "If you do not innovate and have... View Details
Keywords: by Carmen Nobel
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

managing a balanced business system," says Thomke. "Complexity is something you need to watch very closely." Controlling complexity, clarifying the core of its business, and engaging the larger View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • 13 Oct 2015
  • First Look

October 13, 2015

displayed. We find that users are roughly 40% more likely to engage with universal search results (which receive favored placement) when the results are organically determined relative to when they contain only Google content. To shed... View Details
  • 01 Dec 2023
  • News

The Exchange: Help Wanted

we’re drawing, of course, is that as those companies thought about rewriting the job descriptions, they said, “Well, we thought that a college graduate would be a good communicator and pay attention to detail. We’d better say that’s what... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • February 2016
  • Article

Unearned Status Gain: Evidence from a Global Language Mandate

By: Tsedal Neeley and Tracy Dumas
Theories of status rarely address unearned status gain—an unexpected and unsolicited increase in relative standing, prestige, or worth, attained not through individual effort or achievement, but from a shift in organizationally valued characteristics. We build theory... View Details
Keywords: Status and Position; Equality and Inequality; Spoken Communication; Organizations; Japan; United States
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  • 01 Sep 2023
  • News

Solving for Z

sector that is not particularly well-known for being socially progressive. “When we engage with potential campus hires, the interest in sustainability and sustainable finance is tremendous,” he says. Breitfelder has seen a similar... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • Web

Online Leadership and Management Courses | HBS Online

course concepts, vital tools and frameworks, and the diversity of your peers’ perspectives to analyze the problem and determine a path forward. Active Immerse yourself in a dynamic, interactive learning experience. You’ll engage in a new... View Details
  • 01 Dec 2023
  • News

Leadership Transition for External Relations

vision for HBS for Life that sparked innovation in our alumni engagement efforts and communications offerings. In all aspects of Harvard Business School’s relationship with alumni—programming, volunteer... View Details
  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman