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  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

found six managerial barriers that hindered communication from lower levels getting to the top, among them ineffectiveness of the leadership team. “Unvarnished employee and stakeholder feedback is key in uncovering those barriers so that... View Details
Keywords: by Roberta Holland; Education
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

therefore, become unique local centers of innovation for the likes of mutual funds, venture capital, and biotechnology in Greater Boston or aircraft equipment and design, boat and shipbuilding, and metal fabrication in Seattle. The list... View Details
Keywords: Re: Michael E. Porter
  • 23 May 2023
  • Research & Ideas

Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'

liberating, creatively and personally. “We had this charismatic appeal, this raw authenticity, but we didn’t have the cultural or social capital to access those worlds and people weren’t exactly excited about opening the doors for us, for... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 23 Jan 2013
  • Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

traditional resellers. Also, MSPs can be less capital intensive for start-ups. No wonder, then, that an increasing number of entrepreneurial ventures such as thredUP have been attracted to the MSP model. But in 2012 thredUP's management... View Details
Keywords: by Julia Hanna
  • 04 Feb 2013
  • Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

rules and thus on capital markets, observes Karthik Ramanna, an associate professor and Henry B. Arthur Fellow in the Accounting and Management unit at Harvard Business School, where he studies the political economy of corporate... View Details
Keywords: by Martha Lagace; Accounting
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

portal into the invention of CRISPR and some of the big personalities and battles that led to the Nobel Prize in Chemistry last year." The Code Breaker: I am a software/tech guy and have scant knowledge of the world of biology. Yet living in View Details
Keywords: by Kathryn Haviland
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

human capital and the machine learning toolbox stand to improve decision-making and product development. But doing so requires careful consideration of the balance between personalization and privacy. At what point do curated online... View Details
Keywords: by Kristen Senz
  • 19 May 2021
  • Op-Ed

Why America Needs a Better Bridge Between School and Career

education and training have too often reinforced barriers between working and learning, rather than bridging the worlds of education and employment. This is an opportune moment to re-evaluate the country’s fundamental approach to human View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
  • 30 Oct 2019
  • Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

more than 230 creditors, including a bakery owner who held a special bake sale to express her outrage. Did a company that had raised more than $120 million in venture capital need to stiff so many people? Tom Eisenmann, the Howard H.... View Details
Keywords: by Danielle Kost
  • 02 Mar 2021
  • HBS Case

The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?

might say we need to equalize Black and white household wealth because communities have been deprived of economic opportunities,” Desai says. “It’s really a question of: How do we address this deep wound in our collective past, with the... View Details
Keywords: by Michael Blanding
  • 13 Mar 2005
  • Research & Ideas

The Tricky Business of Nonprofit Brands

International Red Cross, UNICEF, Médecins Sans Frontières, Oxfam, and Amnesty International. Topics include managing growth, performance assessment, mission and strategy development, and most of all, understanding, developing, and View Details
Keywords: by Manda Salls
  • 02 Aug 2021
  • Research & Ideas

What If Closing the Wage Gap Means Everyone Earns Less?

transparency laws took effect. The researchers gathered data from the American Community Survey, which collected information on wages and employment among more than 4 million people living in states with new transparency laws between 2000... View Details
Keywords: by Avery Forman
  • 2010
  • Working Paper

Lawful but Corrupt: Gaming and the Problem of Institutional Corruption in the Private Sector

By: Malcolm S. Salter
This paper describes how the gaming of society's rules by corporations contributes to the problem of institutional corruption in the world of business. "Gaming" in its various forms involves the use of technically legal means to subvert the intent of society's rules in... View Details
Keywords: Crime and Corruption; Civil Society or Community; Competitive Advantage; Earnings Management; Trust; Law; Performance; Investment Funds; Private Sector; Behavior; Relationships; Goals and Objectives
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  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

individuals. In response to the recent scandals, politicians and government officials have stepped in to pass new laws and create new regulations, while prominent persons on Wall Street and elsewhere in the business community have issued... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • January 2021 (Revised April 2022)
  • Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
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  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

asymmetric battles often is the seemingly sudden end of a great firm. From the incumbent's perspective, every action it takes is rational. But the outcome is devastating. Disruption is the strategy that creates and capitalizes on... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • 13 Sep 2021
  • Research & Ideas

Science: The Unlikely Frontier for New Business Ideas

than in recent years, indicating that a shift is potentially already underway. “The added uncertainties and costs of tough tech development and commercial exploration require a different approach to testing the startup’s hypothesis, raising View Details
Keywords: by Avery Forman
  • 20 Feb 2019
  • Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

assume [citizen astronauts] will have to sign something that says, ‘You can't sue me.’” Will investors be patient? Another obstacle that human space travel must avoid: Venture capital money suddenly drying up if there is a perception that... View Details
Keywords: by Scott Wallask; Aerospace; Tourism; Transportation
  • March 2016 (Revised May 2018)
  • Case

ASOS PLC

By: John R. Wells and Gabriel Ellsworth
Launched in 2000, ASOS was one of the world’s largest online fashion specialists in 2018. Focusing on young consumers aged 16–25 years, the company offered over 85,000 items on its websites, many times more than the largest fashion stores, and added several thousand... View Details
Keywords: ASOS; AsSeenOnScreen; Online Fashion; Online Apparel; Nick Beighton; Nick Robertson; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Social Media; Marketplaces; Shipping; Advertising; Digital Marketing; Business Growth and Maturation; Business Model; Business Startups; For-Profit Firms; Customer Focus and Relationships; Age; Gender; Currency Exchange Rate; Profit; Revenue; Geography; Geographic Scope; Global Range; Global Strategy; Globalized Firms and Management; Globalized Markets and Industries; Business History; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Succession; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Product Positioning; Social Marketing; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Public Ownership; Problems and Challenges; Strategy; Adaptation; Business Strategy; Competition; Competitive Strategy; Corporate Strategy; Expansion; Vertical Integration; Segmentation; Internet and the Web; Mobile and Wireless Technology; Apparel and Accessories Industry; Fashion Industry; Retail Industry; United Kingdom; England; London
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  • 29 Aug 2005
  • Research & Ideas

How Organizations Create Social Value

management and personnel, they said. What creates superior performance management? Attention to outcomes. Focus on stakeholders. (Surveys, satisfaction. How do funders and community perceive what we do?) Reversing a weak culture of... View Details
Keywords: by Manda Salls

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