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Publications

Publications

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    • Faculty Publications  (451)

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    • All HBS Web  (2,178)
      • Faculty Publications  (451)

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      • Research Summary

      Overview

      By: Eva Ascarza
      Professor Ascarza’s research primarily focuses on providing researchers and marketers a better understanding of how to manage customer retention so as to reduce churn and increase firm’s profitability. She addresses these issues by building empirical models of customer... View Details
      Keywords: Customer Retention; Churn; Field Experiments
      • Research Summary

      Overview

      By: Reshmaan N. Hussam

      Engaged with field work in South Asia and East Africa, Professor Hussam places a focus on exploring questions with strong theoretical motivation in the economics literature as well as relevant downstream policy implications. Her research spans four broad interests.... View Details

      • Research Summary

      Overview

      By: Ashley V. Whillans
      Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details
      • Research Summary

      Overview

      By: Mark L. Egan
      When considering how households make investment decisions, Professor Egan became intrigued by the question, “What makes a bank ‘special’ when compared to other lending institutions?” Focusing on empirical industrial organization with applications to finance and... View Details
      Keywords: Banking; Financial Advisors; Consumer Finance; Personal Finance; Corporate Finance
      • Research Summary

      Research Thrust

      By: Rakesh Khurana
      I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the... View Details
      • Teaching Interest

      Strategy

      By: Jan W. Rivkin

      The objective of this course is to help students develop the skills for formulating strategy, and provides an understanding of:

      • A firm's operative environment and how to sustain competitive advantage.
      • How to generate superior value for... View Details
      • Research Summary

      Strategy, Governance and Valuation

      By: Krishna G. Palepu
      Professor Palepu's current research focuses on strategy and governance. In the area of strategy, his recent focus has been on the globalization of emerging markets, particularly India and China, and the resulting opportunities and challenges for western multinationals... View Details
      • Forthcoming
      • Article

      The Evolution of Financial Services in the United States

      By: Robin Greenwood, Robert Ialenti and David Scharfstein
      This article surveys the literature on the historical growth and transformation of the U.S. financial sector. The sector expanded rapidly between 1980 until 2006, when its contribution to GDP rose from 4.8% to 7.6%. After the Global Financial Crisis, the size of the... View Details
      Keywords: Financial Crisis; Financial Institutions; Financial Markets; Growth and Development; Economic Sectors
      Citation
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      Greenwood, Robin, Robert Ialenti, and David Scharfstein. "The Evolution of Financial Services in the United States." Annual Review of Financial Economics (forthcoming).
      • Research Summary

      The Global Networks of Multinational Firms (with Maggie Chen)

      By: Laura Alfaro
      In this paper we characterize the topology of global multinational networks and examine the macro and micro patterns of multinational activity. We construct indices of network density at both pairwise industry and establishment level and measure agglomeration in a... View Details
      • Research Summary

      The Unexpected Effects of Workplace Connectivity

      By: Ethan S. Bernstein

      While investigating how workplace transparency and privacy shape organizational behavior and performance, I wondered about the related effects of workplace connectivity. As new digital tools and organizational forms make it far easier for employees to communicate... View Details

      Keywords: Human Behavior; Performance; Virtual Work; Hybrid Work; Office Space; Workplace Design; Organizations; Organizational Design; Organizational Structure; Groups and Teams; Networks; Behavior; Social and Collaborative Networks; Communication
      • Teaching Interest

      Theoretical and Empirical Perspectives on Entrepreneurship (Doctoral)

      By: Josh Lerner
      Entrepreneurship—the formation and growth of new firms—is a complex phenomenon that has historically attracted relatively little academic attention. In recent years, however, scholars in a variety of disciplines have been devoting increasing attention to this topic.... View Details
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