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Show Results For

  • All HBS Web  (779)
    • People  (1)
    • News  (180)
    • Research  (502)
    • Events  (3)
  • Faculty Publications  (91)
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  • 07 Apr 2015
  • First Look

First Look: April 7

dampens motivation. The research also suggests that it's important to pay attention to the timing of bonuses: a reward given at the end of a period is more motivating than one given at the beginning. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

well as our video-based facial expression sentiment variables, we conducted factor analysis to construct four distinct CEO oral communication “styles,” which we label Expressive, Stern, Dour, and Contented. We also reveal that CEOs who communicate with certain styles... View Details
Keywords: Dina Gerdeman
  • 21 Apr 2015
  • First Look

First Look: April 21

"G" (governance) component of ESG reporting. The governance matters we identify in this paper must be addressed before turning our attention to the broader set of ESG considerations in credit ratings. Failure to put these... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

upgrades, and better rooms are also offered by hotels. Casinos designate their guests as silver, gold, and platinum members, rewarding frequent visits with an increasing level of attention and free services available in each class of... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 20 Mar 2012
  • First Look

First Look: March 20

Perdigao and Sadia, the two massive food producers that had combined to form Brasil Foods in 2009. Now, the team is free to focus on their ambitious plan to double revenues by 2015. Domestically, the plan calls for Brasil Foods to... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

competitive strategy? Renowned for the cutting-edge websites that it developed to market major Hollywood movies and leading consumer brands, the firm had won numerous awards and garnered considerable attention within the advertising... View Details
Keywords: Martha Lagace
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

usage; however, customer-to-customer communications tended to increase personal-use engagement across latent states and in both data sets. The findings suggest that firms offering digital services should pay attention to how the mode of... View Details
Keywords: Dina Gerdeman
  • 15 Sep 2003
  • Lessons from the Classroom

HBS Cases: Developing the Courage to Act

no statement of the decision reached by the businessman...and generally business cases admit of more than one solution...[they] include both relevant and irrelevant material, in order that the student may obtain practice in selecting the facts that apply." Much... View Details
Keywords: by David A. Garvin
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

DeLong. In his course Managing Human Capital, DeLong challenges his students' assumptions about incentives, motivation, and compensation by contrasting the Lincoln case and its focus on the worker-as-individual with a case about a... View Details
Keywords: by Garry Emmons
  • 23 Dec 2014
  • First Look

First Look: December 23

Instead, to evaluate possible strategies and tactics, negotiation analysts generally focus on changes in perceptions of the "zone of possible agreement" and the (subjective) distribution of possible negotiated outcomes... View Details
Keywords: Carmen Nobel
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

them in turn. At the most simplistic level, you focus on addressing strategic questions such as: Why will this new technology meet customer needs, even if those needs aren't obvious right now? Why will it form the basis of new business... View Details
Keywords: by Staff
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

attention to the human input into the system since so much moral decision-making is repeatedly delegated to individuals. The screening and hiring procedures need therefore be quite robust to ensure continuity. In addition, a lot of... View Details
Keywords: by Sean Silverthorne; Education
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

narrower span. She must focus on compliance with standard operating procedures, and she is monitored through detailed input and process measures. The span of influence. The third span corresponds to the width of the net that an individual... View Details
Keywords: by Robert Simons
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

will play in the discussions, and build mutual respect, particularly with regard to differences in the cognitive styles of each team member. During the deliberations, leaders can intervene in several ways when debates get heated. They might redirect people's View Details
Keywords: by Martha Lagace
  • 20 Dec 2016
  • First Look

December 20, 2016

securities to retail investors. We focus on a large market of investment products targeted exclusively at households: retail-structured products in Europe. We hypothesize that banks strategically use product complexity to cater to... View Details
Keywords: Carmen Nobel
  • 17 Jan 2012
  • First Look

First Look: January 17

Business schools are responding with increased attention to these markets in their research and curricula. However, in order to understand and leverage these opportunities for teaching and learning, it is apparent that students and... View Details
Keywords: Sean Silverthorne
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

focus its attention moving forward. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709458 Tata Motors in Singur: Public Purpose and Private Property (B)... View Details
Keywords: Martha Lagace
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

that hold back progress in resource mobilization research. We then propose a path ahead for future research guided by two overarching goals. First, we advocate for a process perspective, focusing attention on how an individual actor’s... View Details
Keywords: Dina Gerdeman
  • 26 Nov 2013
  • First Look

First Look: November 26

  Publications August 2013 Journal of Corporate Finance Golden Parachutes and the Wealth of Shareholders By: Bebchuk, Lucian A., Alma Cohen, and Charles C.Y. Wang Abstract—Golden parachutes (GPs) have attracted substantial attention from... View Details
Keywords: Sean Silverthorne
  • 14 Jan 2014
  • First Look

First Look: January 14

media attention and was used by many high profile angel investors and venture capitalists. It had approximately 100,000 startups and 18,000 accredited investors. Since the site was launched, almost 40 startups on AngelList had been... View Details
Keywords: Sean Silverthorne
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