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  • All HBS Web  (1,674)
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  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

and services that are good for the least advantaged parts of society. If we improve healthcare, we can expand access to it. If we have technology for schools, we can level the educational playing field so... View Details
Keywords: by Sean Silverthorne
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

Times were hard for Webvan this year. Like other online grocers and delivery services that hit the screen in 2001—among them, Homegrocer, Kozmo, and Streamline—Webvan finally called it quits in July after two years in business. Webvan may... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 03 Mar 2015
  • First Look

First Look: March 3

that covers all the procedures, tests, drugs, devices, and services involved in inpatient, outpatient, and rehabilitative care for a patient's medical condition. For chronic conditions and primary care, a bundled payment is a single... View Details
Keywords: Sean Silverthorne
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

human contact increased customer loan acceptance by 16%, suggesting that access to human contact can improve long-term service engagement. Download working paper:... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2014
  • Research & Ideas

In Venture Capital, Birds of a Feather Lose Money Together

collaborate with other networks, the professors advise. "Students come to HBS because, in addition to having access to great faculty like Yuhai, they get the opportunity to interact with other students who are extremely talented and... View Details
Keywords: by Carmen Nobel; Financial Services
  • 16 Jul 2024
  • Research & Ideas

Weighing Digital Tradeoffs in Private Equity

strategy. PE funds can offer digital strategies, investment, and talent to their portfolio companies that the individual companies cannot access by themselves.” Why invest in digital technology? The researchers set out to discover whether... View Details
Keywords: by Michael Blanding; Financial Services
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the companies involved in moving goods... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

role (himself MBA '75, PhD '82, he is D'Arbeloff MBA Class of 1955 professor of business administration and cochair of the school's entrepreneurship and service management unit), he pointed out that none of these ideas was a business.... View Details
Keywords: by John S. Rosenberg
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

broad sell-off in the shares of grocery retailers and suppliers. Behind the precipitous declines lay recognition that Amazon’s bold move into brick and mortar assets offered transformational opportunities. Amazon could gain expertise in perishable product sales and... View Details
Keywords: Dina Gerdeman
  • 21 May 2013
  • First Look

First Look: May 21

Competition for the Supply of Control Systems By: Mikes, Anette Abstract—How do certain risk measurements in organizations come to be seen as more reliable and acceptable than others? Taking a multiple-control perspective, I investigate the aftermath of a control... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2011
  • First Look

First Look: July 5

prepay for participating merchants' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated merchants: price discrimination and... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2002
  • Research & Ideas

Reinventing the Industrial Giant

that GM is trying to transform itself. OnStar is "an onboard-communications service that GM is pushing at customers in a bid to become a much more than the world's largest vehicle maker." GM believes that eventually subscribers... View Details
Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
  • 03 Aug 2015
  • Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

other, along certain dimensions they are collaborating” So why would Amazon release a version of its Kindle Reader on Apple's iPad, allowing users to access its library of exclusive digital books? "Doesn't that diminish interest in the... View Details
Keywords: by Michael Blanding; Information; Publishing; Technology
  • 04 Jun 2001
  • Research & Ideas

RealNetworks, CNET, and Judo Strategy

will help make you a winner." Glaser's success story in fending off intense competition from Bill Gates & Co. and turning his seven-year old company into a prime purveyor of streaming video, audio, and music services on the Web... View Details
Keywords: by Jim Aisner
  • 25 Mar 2013
  • Research & Ideas

How Chapter 11 Saved the US Economy

debtor-in-possession financing. United and Delta together raised almost $3.5 billion in DIP financing in their bankruptcies.) Some argue that putting earlier investors at the back of the line is unfair, but Gilson says that giving a distressed company View Details
Keywords: by Kim Girard; Financial Services
  • 16 Jan 2014
  • Research & Ideas

Resolving Patent Disputes that Impede Innovation

billions of dollars annually licensing patents for its code-division multiple access (CDMA) technology, which is the heart of several mobile communication standards. Standards bodies often act as regulators, setting rules in order to... View Details
Keywords: by Carmen Nobel; Legal Services; Legal Services
  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

Recommendations are based on analyses of individuals’ career histories in the professional services sector and other settings, such as appliance manufacturing, oil and gas, health care, and education. The article proposes strategies on... View Details
Keywords: Dina Gerdeman
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

or even how much they will pay for an item. But they aren't very good at accessing where that value comes from, or how and when it is influenced by factors like store displays or brands.” Most humans are a little more complicated than... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

Microfinance in particular has often been argued, but not without controversy, to be a tool for empowering women. Here, using a randomized controlled trial, we examine whether access to, and marketing of, an individually held commitment... View Details
Keywords: Martha Lagace
  • 10 Jul 2000
  • Research & Ideas

The State of the Markets

and help provide a variety of services for a wide range of customers. "There is a direct relationship," he said, "between technological development and the liquidity of markets. We are all involved in generating more... View Details
Keywords: by James E. Aisner
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