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future information and knowledge management needs and staying abreast of state-of-the art technologies and practices to best meet them. Business & Environment Initiative The Business and Environment... View Details

07 Aug 2000
Research & Ideas

The Business of Biotech

physiological state of the human body. A much better method is to get information about the DNA, RNA, and proteins. Understanding that information will help us detect a disease before it becomes... View Details

Keywords: by Julia Hanna; Technology; Technology; Technology

November 24, 2020
Article

4 Strategies to Make Telehealth Work for Elderly Patients

By: Umar Ikram, Susanna Gallani, Jose F. Figueroa and Thomas W. Feeley

As providers have ramped up their use of telehealth during the COVID-19 pandemic, one group—the elderly—has experienced particular challenges in adopting the technologies. This article describes the strategies four innovative provider organizations have used to engage... View Details

Keywords: Telehealth; Health Pandemics; Health Care and Treatment; Internet and the Web; Age; Technology Adoption; Strategy

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September 1995 (Revised May 2002)
Supplement

Intel Pentium Chip Controversy (B), The

By: V.G. Narayanan and James D Evans

Supplements the (A) case. View Details

Keywords: Information Infrastructure; Conflict and Resolution; Computer Industry

Article

eInformation: A Clinical Study of Investor Discussion and Sentiment

Keywords: Information; Internet and the Web; Investment

01 Dec 2009
News

The Fab Four

competitor acquired the company’s technology and Novak-ovich was back at HBS, this time as an Entrepreneur-in-Residence (EiR). “My primary charter was to help students who were interested in starting businesses upon graduation,” says... View Details

Keywords: Julia Hanna; contests; Information; Information; Information; Information; Information; Information; Information; Information

20 Oct 2016
News

Smart Moves

2005. In the intervening years, technological evolution has pushed INRIX’s capabilities far beyond just offering help to frustrated drivers on crowded highways. “We began as a traffic company, and HBS wrote a case about us back in 2012... View Details

Keywords: Robert S. Benchley; Support Activities for Transportation; Transportation

2023
Chapter

Generalized Matching: Contracts and Networks

By: John William Hatfield, Ravi Jagadeesan, Scott Duke Kominers, Alexandru Nichifor, Michael Ostrovsky, Alexander Teytelboym and Alexander Westkamp

Keywords: Matching; Matching With Contracts; Matching Markets; Matching Platform; Market Design; Digital Platforms; Economics; Networks

June 2020
Article

Frenemies in Platform Markets: Heterogeneous Profit Foci as Drivers of Compatibility Decisions

By: Ron Adner, Jianqing Chen and Feng Zhu

We study compatibility decisions of two competing platform owners that generate profits through both hardware sales and royalties from content sales. We consider a game-theoretic model in which two platforms offer different standalone utilities to users. We find that... View Details

Keywords: Compatibility; Platform Competition; Profit Foci; Digital Platforms; Competition; Profit; Decision Making

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Article

Value-based Healthcare: Implications for Thyroid Cancer

By: A.K. Ying, T.W. Feeley and M. E. Porter

Today's delivery of care to thyroid cancer patients is complex, and costly, with uneven outcomes that can be improved. The incidence of thyroid cancer is rising and requires coordinated, multidisciplinary care with high volume centers that is not always available in... View Details

Keywords: Bundled Reimbursement; Healthcare Reform; Integrated Practice Units; Outcomes; Patient-reported Outcomes; Thyroid Cancer; Health Care and Treatment; Cost; Information Technology; Value

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2018
Working Paper

Need for Speed: The Impact of Website Performance on Online Retail

By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno

The share of e-commerce sales is rapidly increasing and so are the associated losses generated by website outages and slow websites. We leverage novel retail and website performance data to investigate the impact of website performance on online sales. This question is... View Details

Keywords: Online Retail; Quasi-experiments; Abandonment; Synthetic Control; Internet and the Web; Performance; Service Operations

SSRN

2013
Article

The Impact of Electronic Health Record Use on Physician Productivity

By: Julia Adler-Milstein and Robert S. Huckman

To examine the impact of the degree of electronic health record (EHR) use and delegation of EHR tasks on clinician productivity in ambulatory settings.
Study Design: We examined EHR use in primary care practices that implemented a web-based EHR from athenahealth... View Details

Keywords: Electronic Health Records; Health Care; Productivity; Healthcare IT; Information Technology; Performance Productivity; Health Care and Treatment; Health Industry

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April 2000
Background Note

e-Consulting

By: Ashish Nanda, Thomas J. DeLong, Thomas E. Agan and Scot H. Landry

Provides an overview of the history and development of the e-consulting industry, as well as the issues facing it. View Details

Keywords: History; Internet and the Web; Growth and Development; Consulting Industry

Educators

Article

Some Uses of Happiness Data in Economics

By: Rafael Di Tella and Robert MacCulloch

Keywords: Happiness; Analytics and Data Science; Economics

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November 2006
Article

Self-Restraint as an Online Entry-Deterrence Strategy

By: Liu Yunchuan, Sunil Gupta and John Zhang

Keywords: Internet and the Web; Strategy; Behavior

November 1980
Case

New England Farmers Cooperative, Inc. (A)

By: James I. Cash Jr.

Keywords: Cooperative Ownership; Information Technology; Performance Capacity