Filter Results:
(4,864)
Show Results For
- All HBS Web
(8,341)
- People (39)
- News (1,877)
- Research (4,864)
- Events (50)
- Multimedia (65)
- Faculty Publications (3,179)
Show Results For
- All HBS Web
(8,341)
- People (39)
- News (1,877)
- Research (4,864)
- Events (50)
- Multimedia (65)
- Faculty Publications (3,179)
Sort by
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
managing customer relationships in the business-to-business environment into four distinct phases: defining and building a portfolio of customers the firm wants to serve, crafting and implementing... View Details
Keywords: by Peter K. Jacobs
- 11 May 2011
- Research & Ideas
Building a Better Board
When Stephen Kaufman took the helm at Arrow Electronics in 1982, it was de rigueur for CEOs to sit on the boards of several other companies in addition to running their own. Back then, serving as a board member didn't require much of a time commitment, View Details
Keywords: by Carmen Nobel
- 03 Mar 2003
- Research & Ideas
The Ingredients of a Deal Disaster
Experienced negotiators are generally comfortable working out the terms of an economic contract: They bargain for the best price, haggle over equity splits, and iron out detailed exit clauses. But these same seasoned professionals often... View Details
- 27 Feb 2012
- Research & Ideas
When Researchers Cheat (Just a Little)
other end of the spectrum, researchers can obtain false positives by running statistical tests over and over until they find the result they are looking for, or by excluding data after looking at how doing... View Details
- 22 Jan 2014
- Research & Ideas
High-Tech Immigrant Workers Don’t Cost US Jobs
immigration going forward. "My belief is that the debate has become too polarized and you have people on both sides advocating positions that have become caricatures," Kerr says. "There are two sides to the... View Details
- 06 Nov 2019
- Op-Ed
Torched Planet: The Business Case to Reinvent Almost Everything
The world is. on. fire. The Earth is burning. We only have a little time to arrest climate change, and if we fail to do so the consequences will be both dire and irreversible. We have the technology and the resources to fix things, if we want to. We even have a... View Details
- 02 Jun 2011
- What Do You Think?
Is it Time for a National Bankruptcy?
because we owed it to ourselves. If it became worthless, those holding the debt—presumably the banks and most wealthy among us—would lose out to those who benefitted from the deficits causing the failure. Of course, others now own nearly... View Details
Keywords: by Jim Heskett
- 30 Apr 2001
- Research & Ideas
Big Companies, Big Opportunities—Big Questions
financial officer of Grupo Elektra, Latin America's leading specialty retailer and consumer finance company. Global banks are decreasing their positions in Latin America. Last year alone, he said, major... View Details
Keywords: by Julie Jette
- 02 Oct 2000
- What Do You Think?
What Lies Beyond NAFTA?
largely from Mexican readers—not surprising in view of the central role that Vicente Fox, the president-elect of Mexico, is expected to play in upcoming discussions of NAFTA 2.0. There was little argument among respondents about the View Details
Keywords: by James Heskett
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
business leaders for intensive discussions of the spiritual dimensions of leadership and how their personal beliefs govern their lives and positively influence the roles they... View Details
Keywords: by Marguerite Rigoglioso
- 06 May 2002
- What Do You Think?
What’s Driving the “New Marketing?”
Summing Up Respondents to my column about the tenets of new strategic marketing by and large projected the view that new strategic marketing, as propounded by the authors of the new book, Marketing Moves: A New Approach to Profits, Growth... View Details
Keywords: by James Heskett
- 30 Apr 2001
- What Do You Think?
Dot.Com Shakeout: Chess or Roulette?
funds—avoiding the urge to make a Superbowl ad and paring down expenses—to lengthen the start-up "runway." However, without new infusions of funds or positive cash flow, literally thousands of... View Details
Keywords: by James Heskett
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
performance, says Campbell. While that may be hard to do, it may also be worth it, with positive benefits for the company, its clients, its employees, and its customers. “It’s these very changes that can... View Details
- 12 Apr 2004
- Research & Ideas
What Great American Leaders Teach Us
Are there certain characteristics that all leaders possess? Could Wal-Mart founder Sam Walton be equally successful today running another company? Harvard Business School's Leadership Initiative is attempting to answer these and other... View Details
Keywords: by Sean Silverthorne
- 04 Sep 2012
- Research & Ideas
Book Excerpt: Indispensable: When Leaders Really Matter
greatest crisis since the Revolutionary War. The Democratic Party was so bitterly divided that it had been unable to even choose a candidate at its own convention, so the man the Republicans selected would almost certainly become president View Details
- 27 Jul 2009
- Research & Ideas
Social Network Marketing: What Works?
purchases of other members. Middle-status members (40 percent of the users) are moderately connected and show a strong and positive effect due to friends' purchases. In other... View Details
- 09 Jan 2019
- Research & Ideas
The UK Needs a Bold Strategy Around Competition to Survive Brexit
is that the membership in the European Union has too often been a convenient scapegoat and distracted from the failure of government to mount a credible and actionable economic strategy. Hit hard by the 2008... View Details
Keywords: by Michael Blanding
- 27 Jun 2024
- Research & Ideas
Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
search engine optimization, the established and mostly accepted practice of optimizing website content for better search rankings. For decades, organizations have sought to improve their positioning in web... View Details
- 25 Oct 2012
- Research & Ideas
10 Reasons Customers Might Resist Windows 8
Software giant Microsoft is launching the Windows 8 version of its operating system this week, and suffice it to say that it's radically different from Windows 7. The familiar Start button and menu are gone,... View Details
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details