Publications

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01 Mar 2017
Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

Visiting the doctor can sometimes feel like being slammed down on an assembly line: Make co-pay. Check vitals. Diagnose the problem. Get a prescription. Next! The fee-for-service model of American medicine... View Details

Keywords: by Michael Blanding; Health

09 Jul 2019
Blog Post

Solving the Complexities of the Biotechnology Industry

method implements. The unique case method at HBS is the result of decades of thinking critically about how to build the ability to react quickly and thoughtfully to situations. Providing someone with View Details

Research Summary

Markets of Progress: Coffee, Commerce, and Community in the Soconusco, Chiapas, 1867-1920

Markets of Progress presents a new holistic story of rural development in Mexico at the turn of the century. In the Soconusco, as in regions throughout the world, the accelerating circulation of commodities and capital, ideas and immigrants reshaped society... View Details

Keywords: Commodities; Coffee; Mexico; Foreign Investment; Institutions; Immigration; Developing Agriculture; Development; Export Crop; Emerging Market; Property Rights; Labor History; History; Capital Markets; Business History; Agriculture and Agribusiness Industry; Latin America; Mexico; Central America

2022
Case

Marathon Petroleum and Southwest Detroit: The Intersection of Community and Environment

By: Andrew J. Hoffman

Environmental racism describes the unequal burden of environmental hazards placed on disadvantaged communities through systems, policies, and practices. In such a situation, these people disproportionately live close to sources of toxic waste-what are referred to as... View Details

Keywords: Environmental Regulation; Pollutants; Pollution; Equality and Inequality; Social Issues; Poverty; Race; Health Disorders; Ethics

01 Feb 2000
News

Youth Movement: HBS Clubs Make Students a Top Priority

Headed by newly elected president Maryann Pernorio (MBA '90), HBSA-SNE invites student clubs - such as the Manufacturing & Technology Management Club (MTM) - to attend dinner programs that have included... View Details

Keywords: Amy E. Dean

January 2009
Case

The Federal Reserve and the Banking Crisis of 1931

By: David A. Moss and Cole Bolton

In early October 1931, in the midst of a global economic depression, the U.S. banking system was in crisis—with bank suspensions running at near record levels. At the same time, the broader economy was sputtering, and U.S. gold reserves had come under severe pressure... View Details

Keywords: Decision Choices and Conditions; Financial Crisis; Central Banking; Business History; Crisis Management; Banking Industry; United States

01 Mar 2015
News

New Idea: State of the Art

previous iteration, the new Cooper Hewitt “finds that merely looking at things is a hopelessly passive way of experiencing the world.” The museum work was familiar territory:... View Details

Keywords: Francis Storrs; Adobe; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment; Computer Systems Design and Related Services; Professional Services

01 Mar 2018
News

Realizing The Potential Of One Harvard

manage personnel, budget, facilities, and a diverse range of community stakeholders,” Grossman notes. “It’s not a stretch to think View Details

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

April 2017
Case

China Hospitals Inc.: The Growth of Private Hospitals in China

By: Kevin Schulman, Xiao Yu and Ariel Hwang

This case examines the privatization of hospitals in China. China Hospitals, Inc. has become the largest for-profit hospital company in China, purchasing government owned hospitals in Tier 2 cities. The case profiles CEO Frank Hu. To build his company, he has to... View Details

Keywords: Privatization; For-Profit Firms; Growth and Development Strategy; Business Model; Health Industry; China

02 Apr 2015
Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

this a scam?' For us, the most important thing we've done is build trust with the community," said James DeJulio, co-founder and chief product officer of Tongal. "Our marketing strategy was to pay people... View Details

Keywords: by Dina Gerdeman

November 2012
Case

Teaming at GE Aviation

By: Rakesh Khurana, Jeffrey Polzer, Willy Shih and Eric Baldwin

Describes the challenges and successes encountered by GE's Aviation business in implementing a teaming work structure and culture in plants across its supply chain. GE Aviation leadership had seen dramatic gains in productivity, quality, and worker satisfaction in... View Details

Article

Was the Wealth of Nations Determined in 1000 B.C.?

By: Diego A. Comin, Bill Easterly and Erick Gong

We assemble a dataset on technology adoption in 1000 B.C., 0 A.D., and 1500 A.D. for the predecessors to today's nation states. We find that this very old history of technology adoption is surprisingly significant for today's national development outcomes. Our strong... View Details

Keywords: Cost Accounting; Information Technology; Technology Adoption; Growth and Development; Adoption; Business Strategy; Cost; Cost Management; Cross-Cultural and Cross-Border Issues; Culture; Technology Industry

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July–August 2016
Article

Beyond the Holacracy Hype: The Overwrought Claims—and Actual Promise—of the Next Generation of Self-Managed Teams

By: Ethan Bernstein, John Bunch, Niko Canner and Michael Lee

Holacracy and other forms of self-organization have been getting a lot of press. Proponents hail them as "flat" environments that foster flexibility, engagement, productivity, and efficiency. Critics say they're naive, unrealistic experiments. We argue, using evidence... View Details

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January 2002 (Revised March 2004)
Case

Computer Associates International, Inc.

In late 2000, Computer Associates (CA) changed its business model and the way it recognized revenue, ostensibly to better serve its stakeholders. The new subscription-based license model offered customers greater flexibility. Clients could subscribe to any CA software... View Details

Keywords: Business Model; Valuation; Corporate Disclosure; Revenue Recognition; Corporate Governance; Technology Industry

March 2018
Case

EKOL Logistics: Thinking Outside the Box

By: Willy C. Shih and Esel Çekin

This case describes Ekol, an intermodal transportation and logistics company, and how it manages capacity planning. Its busiest routes linked motor vehicle assemblers in Germany and Turkey with many of their parts suppliers, but it had also developed key links in... View Details