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  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

programs end up creating different realities for the most loyal and less loyal shoppers, emphasizing the different reasons for why customers shop at a particular store. Some unintended consequences are not a myth; retailers need to... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53941 forthcoming Harvard International Review Henry Kissinger and Robert Mugabe: The Forgotten Connection via a Remarkably Creative Negotiation By: Sebenius, James K. Abstract—When Robert Mugabe was forced out of office... View Details
Keywords: Sean Silverthorne
  • 08 Nov 2016
  • First Look

November 8, 2016

diversified business groups in contemporary developed economies of Western Europe, North America, and Oceania. It aims to come up with a new theoretical understanding of diversified business groups and other comparable models of corporate... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

cashmere fibre (14 micrometers in diameter and 36 millimeters in length). It is estimated that only 2 out of 1,000 grams of cashmere measure up to the standard of 1436. Describing the brand evolution over its first 8 View Details
Keywords: Carmen Nobel
  • 01 Jun 1998
  • News

Diversity and Community

preceded the Civil Rights Act of 1964 by more than a decade. Today, the company routinely garners plaudits for its worklife balance and workforce diversity programs. One extraordinary IBM initiative that is both worker- and community-friendly, for example, allows... View Details
Keywords: Garry Emmons
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

Business School Case 909-403 Transformation of COFCO in a Changing Environment China's COFCO, the country's leading edible oil and food importer and exporter and its largest food manufacturer, had in its 50-plus years of operation... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

policy. “You have to acknowledge that [Gleason] was trying to fix prices. This is antithetical to how most Americans think of the US market operating” “I thought, who is this plucky woman amongst men?” Sawyer recalls after seeing Gleason’s name and image pop View Details
Keywords: by Dina Gerdeman; Retail; Health; Legal Services
  • 14 Oct 2014
  • First Look

First Look: October 14

money demand could explain up to approximately half the growth of ABCP in the mid-2000s. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/money_20140929_6871f5d1-2375-4716-a7c5-8b94d7541b54.pdf   Working Papers Government... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2014
  • First Look

First Look: August 5

available. Purchase this case: http://hbr.org/product/Oceanbulk-Maritime-S-A---/an/914416-PDF-ENG Harvard Business School Case 414-044 Houston We Have A Problem: NASA and Open Innovation (A) Jeff Davis, director of Space Life Sciences Directorate (SLSD) at NASA, has... View Details
Keywords: Sean Silverthorne
  • 30 Aug 2011
  • First Look

First Look: August 30

311-118 Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening up of emerging markets, L'Oréal had to cater to a diverse customer base: an... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2012
  • First Look

First Look: January 17

presents one home healthcare organization's efforts to use telemonitoring to improve the quality of care provided to at-risk patients who were discharged from hospitals and needed home care. After two years of using the Health Buddy... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

social entrepreneur," was born in 1963 and grew up in poverty, like virtually all non-white South Africans during apartheid. During the 1970s and 1980s, he served in leadership positions in the ANC, struggling against apartheid.... View Details
Keywords: Martha Lagace
  • Web

Art Nature Business

her. Swept up by hurricane-like forces—and surrounded by clippings of articles on climate change, the environment, and extreme weather—the figure at the center can be read as a casualty of inaction on climate change. KEVIN COOLEY Driggs ,... View Details
  • 02 Mar 2010
  • First Look

First Look: March 2

distinguished economists who have studied the role of public support in generating innovation in other sectors of the economy. Over the last few years relatively few economists have studied energy innovation in any depth, but there has... View Details
Keywords: Martha Lagace
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

First, these ancient civilizations may have been at odds since 1962, but for 2,000 years before that, they enjoyed close economic, cultural, and religious ties. Second, neighbors trade more than non-neighbors do, research suggests. Third,... View Details
Keywords: Martha Lagace
  • 27 Mar 2019
  • News

Life Is a Startup

the down payment, we’ll start a family and bring on the nanny. We’re going to spend my bonus on the down payment for that house. All of those decisions are all making sense in the short term. It’s what everyone else is doing, but then it comes five View Details
  • 28 Apr 2015
  • First Look

First Look: April 28

Next, I show that large employers are less likely to face an SEC enforcement action in presidential election years if they are headquartered in politically important states. I also find that firms that employ a larger proportion of a... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2022
  • News

June 2022 Alumni and Faculty Books

paper. One was a scene that Homer saw on a visit to Boston, his hometown. His illustration shows a crowd of abolitionists on the brink of eviction from a church; at their front is Frederick Douglass, declaring “the freedom of all mankind.” Homer, born into the Panic of... View Details
Keywords: Publishing Industries (except Internet); Information
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

household income gains for new adopters. However, one year after the study ended, the exporter refused to continue buying the cash crops from the farmers because the conditions of the farms did not satisfy European export requirements.... View Details
Keywords: Martha Lagace
  • 28 May 2013
  • First Look

First Look: May 28

businesses has reduced the company's once dynamic growth close to zero. As the newly appointed CEO, Ishrak faces the formidable challenge of restoring the company's growth. In his first 18 months as CEO, he has laid the groundwork for future growth by ramping View Details
Keywords: Sean Silverthorne