Operations Management - Publications - Faculty & Research

01 Jul 2020
News

Become a More Resilient Leader in Turbulent Times

06 Jul 2014
News

Now at the Movies: Fully Reclining Seats

06 Nov 2017
Research Event

Who is Responsible for the Future of Cities?

Worldwide Week global engagement initiative, the panel featured experts from the design, planning, technology, transportation, and business communities. "The question is not so much whether cities can survive, but whether their growth can be View Details

Keywords: by Carmen Nobel

2019
Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 16 Capturing Value by Controlling Bottlenecks in Open Platform Systems

By: Carliss Y. Baldwin

The purpose of this chapter is to investigate the means by which firms capture value in open platform systems. I begin by arguing that the surplus value created by complementarities within a technical system will be split among the owners of the unique and essential... View Details

Keywords: Open Platforms; Bottlenecks; Flow Production; Value Capture; Disintermediation; Production; Management; Digital Platforms

Citation

SSRN

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01 Mar 2014
News

In My Humble Opinion: Ian Calhoun (MBA 2010)

Administration and Le Cordon Bleu in Paris, Calhoun currently is co-owner and general manager of 80 Thoreau, a contemporary American fine-dining restaurant in Concord, Massachusetts. "Restaurants are a mix of art and science," he says of... View Details

Keywords: Hanna, Julia; 80 Thoreau; Food Services and Drinking Places; Hospitality

30 Apr 2019
News

Leading Schools That Change Lives

member in the HGSE/HBS/HBS online certificate program for school leaders. “Mary is an amazing person and leader,” he says. “I had managed startup schools, but she introduced me to the challenge of accomplishing goals in a large... View Details

Keywords: Deborah Blagg; Educational Support Services; Educational Services

10 Apr 2007
First Look

First Look: April 10, 2007

media content. Raises issues of how technology interacts with creative processes and outcome possibilities, and also invites discussion of strategic and organizational questions raised by the very different business models of the company's different View Details

Keywords: Martha Lagace

02 Jan 2018
First Look

First Look at New Research and Ideas, January 3, 2018

December 4, 2017 Harvard Business Review How a Fast-Growing Startup Built Its Sales Team for Long-Term Success By: Cespedes, Frank V., and David Mattson Abstract—It’s common for leaders of sales teams to focus almost exclusively on short-term tactics and current View Details

Keywords: Sean Silverthorne

Payal Agrawal Divakaran

enterprise-focused startups in healthcare, data + AI, and cybersecurity. Every member of the firm has deep operating or investing experience in these segments. .406’s world-class founders and digital health companies are transforming... View Details

Keywords: Venture Capital;#43;#Healthcare

Career Coach

Jon Puz

background spans from small to large companies across most sectors of the industry (particularly health IT / digital health, healthcare services, provider, payor, and some pharma/biotech). Jon also has technology, management consulting... View Details

1998
Chapter

Reengineering Channel Reordering Processes to Improve Total Supply-Chain Performance

By: J. Hammond and Theodore H. Clark

Keywords: Supply Chain Management; Performance Improvement; Distribution Channels; Management Practices and Processes

Citation

05 Oct 2017
Blog Post

Working as a Software Engineer in Industrial Technology

so the work in both industries naturally appealed to that part of my personality. The people I admired most were the ones on the other side of the table—people who had built, operated and turned around companies—and I was fortunate to get... View Details

Keywords: Technology

22 Feb 2022
News

More Training Won’t Solve Your Company’s Problems

01 Dec 2013
News

Alumni News | Bookshelf: A Manager's Responsibility in the 21st Century

(Palgrave Macmillan) make clear, the blowout that killed 11 people and created an ecological miasma could have been prevented by any one of dozens of managers or executives speaking up about eight serious signs of trouble. Authors LaRue... View Details

Keywords: Sean Silverthorne; oil spill; Publishing Industries (except Internet); Information

November 1992 (Revised May 1993)
Case

American Mobile Satellite Corporation

By: Frank V. Cespedes and Laura Goode

American Mobile Satellite Corp. (AMSC) has a license to provide wireless mobile communications via satellite throughout the United States and 200 miles of coastal waters. The first satellite launch is scheduled for 1994 and, in the interim, AMSC is providing limited... View Details

Keywords: Wireless Technology; Decisions; Distribution Channels; Marketing Strategy; Product Development; Sales; Emerging Markets; Resource Allocation; Performance Capacity; Communications Industry; Information Technology Industry; United States

Citation

Find at Harvard

24 Feb 2022
News

Why Becoming a Data-Driven Organization Is So Hard

01 Dec 1996
News

New Releases

noncompetitive technology development while contributing to national economic growth and global competitiveness. In Technology Fountainheads: The Management Challenge of R&D; Consortia, Professor Emeritus Ray Corey examines the... View Details

01 Jun 1997
News

Bruce Rauner (MBA '81) Endows New Professorship

older or retired to share my good fortune," says Rauner, managing principal of Golder, Thoma, Cressey, Rauner, Inc. (GTCR), a Chicago-based private equity firm that specializes in acquiring and consolidating service businesses in highly... View Details

Keywords: James E. Aisner

Profile

Andrew Dervan

management course with Peter Slavin, MD, MBA, president of Massachusetts General Hospital, that opened his eyes to new possibilities. "I was impressed that Dr. Slavin could sit at the table with both the clinical department heads and... View Details