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  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

A company's internal deliberations and changing beliefs about women in the workplace over the course of two decades, particularly about their role as leaders, is the subject of a recent paper that traces how fundamental societal views can change an organization. The... View Details
Keywords: by Martha Lagace; Accounting
  • Research Summary

Competitive Strategy

Anita M. McGahan and Michael E. Porter and are completing a series of statistical papers on the sources of company and industry profitability. Based on a large new database on the profitability of U.S. business segments between 1981 and 1994, their research examines... View Details
  • 12 Apr 2022
  • Blog Post

The Many Languages of Medicine to Impact Care Delivery

clinicians and scientists. Learning a new language takes time, and I’ve found immersive learning to be the most effective strategy in achieving such a feat. Consequently, a full-time business school program... View Details
  • 03 Mar 2014
  • Blog Post

Align Your Social Media and Recruiting Strategies

It goes without saying that candidates seeking new job opportunities should have a presence on social media to enhance their brand identity. Similarly, organizations seeking talent should leverage social media to attract and engage with... View Details
  • 12 Nov 2020
  • News

Commutes

  • Research Summary

Overview

By: Rohit Deshpande
Customer Centricity Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high... View Details
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

McKinsey, Goldman Sachs and Toyota, says Beer. Yet any company can change for the better, no matter the industry. GE, Becton Dickinson, Campbell Soup, IBM, and ASDA, a U.K. grocery chain, are examples of companies that were transformed by View Details
Keywords: by Martha Lagace

    Roy D. Shapiro

    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

    • October 2018
    • Case

    Recipe for Success: Growth and Evolution at Cafe Cupcake

    By: Anthony Mayo and Heather Beckham
    Café Cupcake (CC) is a fast-casual restaurant chain that offers artisan cupcakes and light fare throughout the southeastern United States and Texas. This case chronicles the growth and evolution of Café Cupcake. It also considers the specific human resource challenges... View Details
    Keywords: Growth and Development Strategy; Human Resources; Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry
    Related
    • 26 Jul 2016
    • First Look

    July 26, 2016

    new career development and remuneration system. Bhattacharya wonders if attempting to change the culture of a 206-year-old mammoth organization is feasible or a mere pipe dream. Purchase this case:... View Details
    Keywords: Sean Silverthorne
    • Person Page

    Non-academic Talks and Lectures

    Non-academic Talks and Lectures

    1. Harvard Business School Entrepreneurship Conference, March 3, 2005
      Panelist on International... View Details
    • 10 Sep 2007
    • Research & Ideas

    High Note: Managing the Medici String Quartet

    Why would a business school professor want to write a case study about a string quartet? The answer was easy for Robert Austin, a scholar with research expertise in the management of innovation. While attending an academic workshop near... View Details
    Keywords: by Martha Lagace; Music
    • 29 Jul 2013
    • Research & Ideas

    A Manager’s Moral Obligation to Preserve Capitalism

    Ramanna, who holds appointments as the Henry B. Arthur Fellow, supporting the research and teaching of business ethics, and as a Marvin Bower Fellow, helping faculty launch innovative new View Details
    Keywords: by Michael Blanding
    • 01 Jan 2024
    • Blog Post

    Answers to Your Top Questions about Financial Aid at HBS

    something that is already on your mind. To help you get the information you need, we connected with the Financial Aid team to help answer the most frequently asked questions about financing an MBA. 1. What is HBS doing to make an MBA more affordable and accessible?... View Details
    • 26 Jan 2009
    • Research & Ideas

    Where is Home for the Global Firm?

    to Luxembourg and then to Bermuda. Today, Genpact's only listing is in New York while its managerial talent sits primarily, but not exclusively, in India. With its NYSE listing, is Genpact a U.S. multinational? Or does its mainly Indian... View Details
    Keywords: by Martha Lagace
    • 02 Nov 2015
    • Book

    Dear Internet: You Are Extraordinary, But Not Exceptional

    Keywords: by Carmen Nobel; Computer; Telecommunications
    • January 2024 (Revised May 2024)
    • Case

    Uncle Nearest: Creating a Legacy

    By: Hise Gibson, Archie L. Jones, Nicole Gilmore and Ai-Ling Jamila Malone
    Fawn Weaver, as a Black woman and industry outsider in a capital-intensive, highly regulated, competitive and male-dominated spirits industry, successfully overcame numerous obstacles to launch a premium American whiskey brand, Uncle Nearest in 2017, which became the... View Details
    Keywords: Advertising; Business Startups; Customer Focus and Relationships; Decisions; Forecasting and Prediction; Age; Ethnicity; Gender; Entrepreneurship; Working Capital; Innovation Leadership; Innovation Strategy; Intellectual Property; Trademarks; Leadership Style; Growth and Development; Growth and Development Strategy; Product Marketing; Product Launch; Marketing Strategy; Mission and Purpose; Organizational Culture; Private Ownership; Performance Effectiveness; Strategic Planning; Problems and Challenges; Prejudice and Bias; Social Issues; Competition; Competitive Strategy; Expansion; Entrepreneurial Finance; Food and Beverage Industry; Tourism Industry; United States; Tennessee; France
    Related
    • February 2017 (Revised May 2022)
    • Case

    The De Beers Group: Exploring the Diamond Reselling Opportunity

    By: Benjamin C. Esty, Daniel P. Gross and Lauren G. Pickle
    In September 2014, Tom Montgomery (SVP of strategic initiatives at the De Beers Group) and his team launched a pilot program in the United States to explore the $1 billion diamond market for pre-owned (recycled) diamonds. According to Montgomery, the motivation for the... View Details
    Keywords: Diamonds; Go-to-market Strategy; Secondary Market; Willingness To Pay; Pilot Program; Strategy Development; Strategy Execution; Scope; Marketing; Advertising; Branding; Customer Value; Pawn Shops; Jewelry; Supply And Demand; Corporate Strategy; Business Strategy; Vertical Integration; Advertising Campaigns; Value Creation; Retail Industry; Consumer Products Industry; Advertising Industry; Mining Industry; United States; United Kingdom; Africa; Botswana; South Africa; Namibia
    Related
    • September – October 2008
    • Article

    Care Platforms: A Basic Building Block for Care Delivery

    By: Richard Bohmer and David Lawrence
    Without significant operational reform within the nation's health care delivery organizations, new financing models, payment systems, or structures are unlikely to realize their promise. Adapting insights from high-performing companies in other high-risk, high-cost,... View Details
    Keywords: Health Care and Treatment; Management Systems; Standards; Service Delivery; Service Operations; Business Processes; Organizational Design; Customization and Personalization; Health Industry
    Related

      Louis E. Caldera

      Louis Caldera is a Senior Lecturer of Business Administration at Harvard Business School. He teaches Leadership and Corporate Accountability, a required first-year course in the MBA program. He has previously taught law school courses on corporate... View Details