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  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

in powerful positions might even change workers’ views of women in general, Kanter says. “Just having more women around doesn’t help if they’re segregated by level,” says Kanter, who has written about the insults women endure at work.... View Details
Keywords: by Dina Gerdeman
  • 25 May 2010
  • First Look

First Look: May 25

number of candidates. This is because those agents value the higher rate of acceptance more than access to more candidates. Agents with higher outside options choose the market with a larger number of candidates. The model helps explain... View Details
Keywords: Martha Lagace
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

enterprise" relevant to all employees through corporate citizenship initiatives reflective of the company's values; and help IBM compete globally by ensuring market access. The scope was all 170 countries in which IBM operated. As... View Details
Keywords: Martha Lagace
  • 28 Aug 2012
  • First Look

First Look: August 28

dispute and a trend analysis of over 400 total WTO disputes, I find that the WTO dispute settlement process is helping to legitimize the institution of free trade through its public display of rational authority and neutral expertise. At... View Details
Keywords: Sean Silverthorne
  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

helping establishments learn the rules, create good habits, and improve food safety practices. “It can be frustrating when establishments neglect these safety practices, which increases the risk of consumers getting sick,” Ibáñez says.... View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

board matters,” Norton says. “When you don’t see the inequality, you’re still aware of it, but it’s less immediately salient. But when you see the blankets and champagne, it brings it home in a more visceral way. You likely can’t help but... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 10 Feb 2015
  • First Look

First Look: February 10

make sure that in the drive to add new customers, existing clients whose contracts were expiring were not "slipping through the cracks" when it came time to renew. But who within the company should be responsible for renewals? Sales? The customer success team... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

men have to find ways of coping as well, often by organizing their work differently or, with help from new technologies, deceiving others into thinking they are on the job when they aren't. The assumption is that "more work is... View Details
Keywords: by James Heskett; Financial Services
  • 26 Mar 2014
  • Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

systems—remains a long-run goal that most systems are still working to achieve, Huckman believes electronic records can still help reduce expensive redundant care. "If a physician can go into an electronic record and find out if her... View Details
Keywords: by Dina Gerdeman; Health
  • 26 Jun 2012
  • First Look

First Look: June 26

expertise, is central to the way in which the risk managers in our study garner influence in their organizations. Based on our field study, we identify two dimensions that help to explain experts' organizational influence: their ability... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2009
  • Research & Ideas

Where is Home for the Global Firm?

try to explain what considerations can help managers choose the appropriate legal home, financial home, and home(s) for managerial talent. Finally, I consider the implications for policymakers as firms make these decisions. Q: How did you... View Details
Keywords: by Martha Lagace
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

the IT department or needed to coordinate their launches with help from sales representatives in the field. Jim Kilts encouraged the formation of operating committees in each business unit or regional group, and then further encouraged... View Details
Keywords: by Rosabeth Moss Kanter
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

findings can help explain a variety of behavioral phenomena including the structure of social insurance programs, patterns of public good provision, and why transactions that turn money into time are often deemed repugnant. Download... View Details
Keywords: Dina Gerdeman
  • 12 Oct 2011
  • First Look

First Look: October 12

those actions. Further refinement and tests of these hypotheses are likely to help us better understand some of the fundamental questions in corporate accountability reporting. Download the paper:... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2010
  • First Look

First Look: August 17

problems, prebuilt Excel models to calculate customer lifetime value, and charts and graphs that help visualize the results. Purchase this note:http://cb.hbsp.harvard.edu/cb/product/511029-PDF-ENG Marketing Analysis Toolkit: Pricing and... View Details
Keywords: Martha Lagace
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

reason to reject the moral approach and to adopt the institutional approach instead. The commentary highlights key questions that need to be addressed if human rights are to play a central role in framing the responsibilities of business and View Details
Keywords: Sean Silverthorne
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

how and why sales materially affects each value component. The main reason companies invest in new projects and infrastructure, for example, is almost always to help them acquire or retain customers, says Cespedes. “We don’t do it for its... View Details
Keywords: by Michael Blanding
  • 22 Jul 2014
  • First Look

First Look: July 22

stakeholders. In the case of Shire, both a commitment to integrated thinking and the adoption of integrated reporting appear to have helped the company attract longer-term investors, which in turn has strengthened management's confidence... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2014
  • Research & Ideas

Become a Value Creator

As a young teacher at Harvard Business School, Brian J. Hall called on longtime professor James Cash for a favor: Hall wanted to study the inner workings of General Electric, and he needed Cash's help to get in touch with top-level... View Details
Keywords: by Dina Gerdeman
  • 03 Mar 2014
  • HBS Case

Decommoditizing the Canned Tomato

advancements in canning and processing helping the brand make its mark. In 1951, for instance, Francesco's great-uncle Ugo Mutti developed thimble tube packaging—essentially a coated aluminum toothpaste tube with a twist-off cap—to keep... View Details
Keywords: by Maggie Starvish; Agriculture & Agribusiness; Food & Beverage; Retail
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