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      • February 1995 (Revised August 1995)
      • Case

      Microsoft in the People's Republic of China, 1993

      By: Tarun Khanna
      Explores some of the economic and political tradeoffs that need to be negotiated by a firm seeking to influence industry structure. The setting is the nascent personal computer software industry in the People's Republic of China (PRC) in 1993. Microsoft has to localize... View Details
      Keywords: Cost vs Benefits; Product Marketing; Market Entry and Exit; Market Transactions; Industry Structures; Partners and Partnerships; Vertical Integration; Software; Information Technology Industry; China
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      Khanna, Tarun. "Microsoft in the People's Republic of China, 1993." Harvard Business School Case 795-115, February 1995. (Revised August 1995.)
      • February 1995 (Revised October 1995)
      • Case

      Doing Business in a Distributed World: Clients, Servers, and the Stuff in Between

      By: Lynda M. Applegate and Geoffrey Bock
      Examines business computing as it is evolving in the 1990s. Compares the highly centralized and tightly controlled systems of the past with today's flexible, networked, client/server technology. Serves as an introduction to client/server terminology and technology. View Details
      Keywords: Information Infrastructure; Information Technology; Performance Improvement; Transformation; Technological Innovation; Business Strategy; Adoption; Information Technology Industry
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      Applegate, Lynda M., and Geoffrey Bock. "Doing Business in a Distributed World: Clients, Servers, and the Stuff in Between." Harvard Business School Case 195-211, February 1995. (Revised October 1995.)
      • January 1995
      • Teaching Note

      Northern Telecom (A): Greenwich Investment Proposal (Condensed)and Northern Telecom (B): The Norstar Launch TN

      By: V. Kasturi Rangan
      Teaching Note for (9-594-051) and (9-593-104). View Details
      Keywords: Communication Technology; Investment; Product Launch; Product Development; Telecommunications Industry; Canada
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      Rangan, V. Kasturi. "Northern Telecom (A): Greenwich Investment Proposal (Condensed)and Northern Telecom (B): The Norstar Launch TN." Harvard Business School Teaching Note 595-078, January 1995.
      • January 1995 (Revised July 1996)
      • Background Note

      Paving the Information Superhighway

      By: Lynda M. Applegate, Geoffrey Bock and Janis Lee Gogan
      Examines solutions to many of the information-sharing problems that limit growth of electronic commerce on the Internet. Serves as a basic primer for the use of electronic information exchange. While familiarizing the student with the basic tenets and terminology of... View Details
      Keywords: Internet and the Web; Knowledge Sharing; Problems and Challenges; Information Technology Industry; Information Technology Industry
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      Applegate, Lynda M., Geoffrey Bock, and Janis Lee Gogan. "Paving the Information Superhighway." Harvard Business School Background Note 195-202, January 1995. (Revised July 1996.)
      • January 1995 (Revised September 1997)
      • Case

      TV Guide (B)

      By: Jeffrey F. Rayport
      TV Guide, the nation's most profitable and largest magazine, attempts entry into the world of electronic publishing. The crux of TV Guide's strategy is to transform the magazine's content into a centralized database that can be accessed by new businesses, like... View Details
      Keywords: Market Entry and Exit; Service Delivery; Information Technology; Marketing; Information Publishing; Service Industry; Publishing Industry
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      Rayport, Jeffrey F., and Steven M. Salzinger. "TV Guide (B)." Harvard Business School Case 395-032, January 1995. (Revised September 1997.)
      • 1995
      • Book

      Reengineering the Organization, Transforming to Compete in the Information Economy Instructor's Guide

      By: R. L. Nolan, D. L. Stoddard, T. H. Davenport and S. Jarvenpaa
      Keywords: Organizational Change and Adaptation; Information Technology
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      Nolan, R. L., D. L. Stoddard, T. H. Davenport, and S. Jarvenpaa. Reengineering the Organization, Transforming to Compete in the Information Economy Instructor's Guide. Harvard Business School Publishing, 1995.
      • January 1995 (Revised November 1995)
      • Case

      Candela Laser vs. Cynosure, Inc.

      By: Josh Lerner and Benjamin Conway
      Summarizes the lawsuit by Candela Laser against its former CEO and founder, who has begun a competing firm. The extent of patent and trade secret protection are crucial issues. View Details
      Keywords: Information Technology; Patents; Lawsuits and Litigation; Entrepreneurship
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      Lerner, Josh, and Benjamin Conway. "Candela Laser vs. Cynosure, Inc." Harvard Business School Case 295-097, January 1995. (Revised November 1995.)
      • January 1995 (Revised November 1996)
      • Case

      Avalon Information Services, Inc.

      By: Lynn S. Paine and Wilda White
      The Privacy Review Committee of Avalon Information Services must decide how to deal with concerns voiced by its retail supermarket customers about the privacy of consumer data collected through Avalon's point-of-sale data collection program. One customer is proposing... View Details
      Keywords: Mission and Purpose; Safety; Demand and Consumers; Rights; Analytics and Data Science; Information Technology; Ethics; Information Industry
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      Paine, Lynn S., and Wilda White. "Avalon Information Services, Inc." Harvard Business School Case 395-036, January 1995. (Revised November 1996.)
      • January 1995 (Revised March 1995)
      • Supplement

      Apple Computer 1995 (A)

      By: David B. Yoffie and Takia Mahmood
      Updates Apple Computer--1992. Summarizes the key strategic actions from 1992 to 1995 regarding PCs, the PowerMac, multimedia, OS licensing, and alliances with IBM. View Details
      Keywords: Competitive Strategy; Information Infrastructure; Alliances; Rights; Computer Industry
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      Yoffie, David B., and Takia Mahmood. "Apple Computer 1995 (A)." Harvard Business School Supplement 795-061, January 1995. (Revised March 1995.)
      • January 1995 (Revised May 1997)
      • Case

      Syscom Computers

      By: Kenneth A. Froot, Peter Tufano and Chris L Marshall
      Discusses a company deciding what it should do to manage its worldwide hedging operations. View Details
      Keywords: Decisions; Currency Exchange Rate; Information Management; Management Practices and Processes; Risk Management; Operations
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      Froot, Kenneth A., Peter Tufano, and Chris L Marshall. "Syscom Computers." Harvard Business School Case 295-094, January 1995. (Revised May 1997.)
      • winter 1995
      • Article

      How to Manage an IT Outsourcing Alliance

      By: F. W. McFarlan and R. L. Nolan
      Keywords: Management; Job Cuts and Outsourcing; Information Technology; Alliances
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      McFarlan, F. W., and R. L. Nolan. "How to Manage an IT Outsourcing Alliance." MIT Sloan Management Review 36, no. 2 (winter 1995): 9–24.
      • 1995
      • Article

      Technological Evolution, System Architecture, and the Obsolescence of Firm Capabilities

      By: Marco Iansiti and T. Khanna
      Keywords: Information Technology; System; Design
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      Iansiti, Marco, and T. Khanna. "Technological Evolution, System Architecture, and the Obsolescence of Firm Capabilities." Industrial and Corporate Change 4, no. 2 (1995): 333–61.
      • 1995
      • Article

      Technology Development and Integration: An Empirical Study of the Interaction between Applied Science and Product Development

      By: Marco Iansiti
      Keywords: Information Technology; Research and Development; Integration; Information; Science; Product
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      Iansiti, Marco. "Technology Development and Integration: An Empirical Study of the Interaction between Applied Science and Product Development." IEEE Transactions on Engineering Management 42 (1995): 259–269.
      • December 1994
      • Background Note

      Note on Estimating the Value of the "IT Asset" Part II

      By: Richard L. Nolan
      Keywords: Information Technology; Valuation; Assets
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      Nolan, Richard L. Note on Estimating the Value of the "IT Asset" Part II. Harvard Business School Background Note 195-199, December 1994.
      • December 1994
      • Background Note

      Note on Estimating the Value of the "IT Asset" Part I

      By: Richard L. Nolan
      Keywords: Information Technology; Valuation; Assets
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      Nolan, Richard L. Note on Estimating the Value of the "IT Asset" Part I. Harvard Business School Background Note 195-197, December 1994.
      • December 1994
      • Teaching Note

      Competitive Information Policy at United Technologies TN

      By: Lynn S. Paine
      Keywords: Information; Policy; Competitive Strategy
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      Paine, Lynn S. "Competitive Information Policy at United Technologies TN." Harvard Business School Teaching Note 395-131, December 1994.
      • December 1994
      • Supplement

      Prodigy Services Company (A)-- Supplement

      By: Lynn S. Paine
      Allows students to record their personal evaluations of the communications which gave rise to the controversy detailed in Prodigy Services Co. (A). View Details
      Keywords: Information Technology Industry
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      Paine, Lynn S. "Prodigy Services Company (A)-- Supplement." Harvard Business School Supplement 395-129, December 1994.
      • November 1994 (Revised April 1995)
      • Case

      Flat Panel Display Initiative, The

      By: George C. Lodge and Sharon Novak
      Keywords: Technological Innovation
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      Lodge, George C., and Sharon Novak. "Flat Panel Display Initiative, The ." Harvard Business School Case 795-052, November 1994. (Revised April 1995.)
      • November 1994
      • Case

      Pilkington Float Glass--1955

      By: Kim B. Clark
      The case examines the development of the float glass process at Pilkington in the mid-1950s. Pilkington has pursued the development of a radically new process for flat glass production, but has experienced serious problems at each stage of development. The senior... View Details
      Keywords: Transformation; Decision Choices and Conditions; Technological Innovation; Product Development; Research and Development; Commercialization; Technology
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      Clark, Kim B. "Pilkington Float Glass--1955." Harvard Business School Case 695-024, November 1994.
      • November 1994 (Revised October 1995)
      • Case

      Canadian Airlines: Reservations About Its Future (A)

      By: F. Warren McFarlan, Duncan G. Copeland and Chris L Marshall
      Keywords: Information Technology; Air Transportation Industry; Canada
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      McFarlan, F. Warren, Duncan G. Copeland, and Chris L Marshall. "Canadian Airlines: Reservations About Its Future (A)." Harvard Business School Case 195-101, November 1994. (Revised October 1995.)
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