Publications

12 Apr 2011
First Look

First Look: April 12

energized the organization through portfolio changes and a values-driven approach to managing the company. The case describes the steps he took to build a new strategy. Video is referenced that provides Palmisano's views of each step in... View Details

Keywords: Sean Silverthorne

Web

Online Business Analytics Course | HBS Online

business discussions and drive strategic decision-making with this free guide. Access your free e-book Upskill Your Team, Transform Your Organization Whether you represent a large multinational corporation or a small local business, we... View Details

04 Apr 2011
HBS Case

Reinventing the National Geographic Society

emerging. Various units operated as independent fiefdoms. In 1998, Fahey was named CEO, and the task was clear: build an organization to thrive for the next 100 years. To do so, he "assembled a management team of diverse backgrounds... View Details

Keywords: by Sean Silverthorne; Publishing

07 Mar 2022
News

Effective Leaders Share the Spotlight with Their Teams

September 2023
Article

The Changing Role of Managers

By: Letian Zhang

This study argues that the increase in middle management in recent decades was accompanied by a major shift in managerial roles. Increased task complexity and a new management philosophy have reduced the need for direct supervision but generated a much greater... View Details

Keywords: Managerial Roles; Leadership; Groups and Teams; Change; Organizational Structure

July 2002 (Revised October 2002)
Case

Cirque du Soleil

By: Thomas J. DeLong and Vineeta Vijayaraghavan

Retaining talent is an issue for any company whose success relies on the creativity and excellence of its employees. This is especially true for Cirque du Soleil, the spectacularly successful "circus without animals," whose 2,100 employees include 500 artists--mimes,... View Details

Keywords: Retention; Employee Relationship Management; Business Strategy; Talent and Talent Management; Organizational Culture; Entertainment and Recreation Industry

2016
Working Paper

Explaining the Persistence of Gender Inequality: The Work-Family Narrative as a Social Defense Against the 24/7 Work Culture

By: Irene Padavic, Robin J. Ely and Erin M. Reid

It is widely accepted that the conflict women experience between family obligations and professional jobs’ long hours lies at the heart of their stalled advancement. Yet research suggests that this “work-family narrative” is partial at best: men, too, experience... View Details

Keywords: 24/7 Work Culture; Hegemonic Narrative; Social Defense; Work-family Conflict; Systems Psychodynamic Theory; Work-Life Balance; Personal Development and Career; Gender; Equality and Inequality; Organizational Culture

Read Now

30 Mar 2003
Research & Ideas

The Future of IT Consulting

To capture the value IT represented, organizations had to address change in structure, culture, people, process, and leadership. Many organizations turned to the consulting industry for help in understanding... View Details

Keywords: by Sarah Jane Johnston; Consulting

24 Feb 2021
Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

venture doesn’t necessarily succeed in another.” Similarly, “what works when leading a small organization might not work with a larger one, and a strategy that you have relied on gainfully in past negotiations might need to be entirely... View Details

Keywords: by Lane Lambert

04 Oct 2021
What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

organization become “less attentive and more insensitive to others’ emotions,” quoting the authors. If their participation in the selection and promotion process also increases, what can we expect from their choices? Will they place the... View Details

Keywords: by James Heskett

Web

Jana Kierstead | About

excellence in online business education by creating sustained and differentiated value for individuals and organizations that make a difference in the world. HBX advances Harvard Business School’s reputation for excellence in business... View Details

14 Jun 2010
Research & Ideas

The Hard Work of Measuring Social Impact

Quantifying performance and measuring results are no longer the sole domain of for-profit enterprises. Today, many nonprofit organizations also find themselves on the hot seat—not with stockholders but with donors who expect similar... View Details

Keywords: by Julia Hanna

October 2012 (Revised August 2018)
Case

Carolina for Kibera

By: Kathleen L. McGinn, Beth-Ann Kutchma and Cailin B. Hammer

Carolina for Kibera (CFK) is an international non-profit organization whose mission is to promote youth leadership and gender and ethnic cooperation in Kibera, the largest unstructured settlement situated in the heart of Nairobi, Kenya. CFK's programs constructively... View Details

Keywords: Organizational Behavior; Power and Influence; Non-Governmental Organizations; Social Enterprise; Negotiation; Organizational Change and Adaptation; Kenya; United States

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

involuntary loss of knowledge in an organization. The type of organizational forgetting occurring now is creating more problems. Instead of relying on the lessons learned from two years of COVID-19 crisis management, organizations are... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

15 Aug 2022
Book

University of the Future: Finding the Next World Leaders in Higher Ed

Today the United States is considered the world leader in higher education. Yet the country could risk losing that top spot, particularly with China opening some of the most innovative educational centers across the globe in recent years, says Harvard Business School... View Details

Keywords: by Dina Gerdeman; Education

September 2017 (Revised July 2018)
Case

CyberArk: Protecting the Keys to the IT Kingdom

By: Raffaella Sadun, David Yoffie and Margot Eiran

CyberArk was the recognized leader in the Privileged Account Management (PAM) space, a cybersecurity subsegment it had essentially created to secure organizations’ IT systems and sensitive data. Over 17 years, the Israeli company had grown to a market capitalization of... View Details

Keywords: Strategy; Growth and Development Strategy; Organizational Culture; Competitive Advantage; Information Technology; Cybersecurity; Information Technology Industry; Israel; United States