Publications

July 1976 (Revised April 1983)
Case

Corning Glass Works: The Electronic Products Division (A)

By: Michael Beer

Describes a division of Corning Glass Works that finds itself with deep financial and organizational problems. Severe conflict and lack of coordination exist between functional groups. Employees do not have a sense of direction and morale is low. Provides sufficient... View Details

Keywords: Business Divisions; Change Management; Transformation; Employees; Working Conditions; Business or Company Management; Organizational Change and Adaptation

March – April 1976
Article

Business Needs a New Breed of EDP Manager

By: R. L. Nolan

Keywords: Management

September 1974 (Revised July 1979)
Background Note

A Note on Process Analysis

By: Paul W. Marshall

Provides an introductory note to production processes and the use of flow diagram. View Details

Keywords: Production; Management Analysis, Tools, and Techniques

March 1974 (Revised June 1995)
Case

First National City Bank Operating Group (B)

Growth in demands on the bank's "back office" required a totally new approach to management. New stress on systems orientation, objectives, measurement, process design and control has resulted in lower costs, fewer people, and higher quality. Also resulted in fear,... View Details

Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Outcome or Result; Banking Industry

March 1974 (Revised June 1996)
Case

First National City Bank Operating Group (A)

Growth in the banking field has produced new demands on the "back office." Traditional management practices in check processing and paper handling operations have resulted in ten years of cost increases and quality loss. New manager of the operating group faces an... View Details

Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Banking Industry

December 1973 (Revised November 1993)
Case

Cooper Industries, Inc.

By: Thomas R. Piper

The executive president of a major industrial company must decide 1) whether to acquire a small hand tool company and, if so, 2) the value and form that the acquisition package should take. View Details

Keywords: Decisions; Valuation; Acquisition; Management Teams; Consumer Products Industry

October 1973 (Revised May 1983)
Case

Zenith Radio Corp. (A)

By: Robert H. Hayes

Provides an analysis of capital investment (new plant and equipment), production, and operations management. View Details

Keywords: Management; Capital; Investment; Production; Infrastructure

September 1972 (Revised February 1984)
Case

Blanchard Importing and Distribution Co., Inc.

By: Paul W. Marshall

Illustration of the two main types of errors resulting from use of the economic order quantity (EOQ) as a tool in production scheduling. Designed to permit class discussion to begin with a consideration of one common type of mistake, errors in calculation of the EOQ... View Details

Keywords: Mathematical Methods; Production; Debates; Management Analysis, Tools, and Techniques

December 1970 (Revised April 1983)
Case

Product Management at United Brands

Keywords: Product; Management; Consumer Products Industry

December 1970 (Revised May 1983)
Case

David Alpert (A)

Interpersonal day-to-day dealings of a product manager with others in the division, including his comments on these dealings. View Details

Keywords: Business Divisions; Interpersonal Communication; Management Teams

March 1969 (Revised January 2000)
Case

Industrial Products, Inc.

By: Joseph L. Bower and John W. Rosenblum

Involves the decision of whether to construct a new plant in another part of the country for a line of fire protection equipment. Capital funds set aside for the construction are blocked by Fireguard's continued record of substantial operating losses and divisional... View Details

Keywords: Decision Choices and Conditions; Factories, Labs, and Plants; Capital; Construction; Financing and Loans; Expansion; Business Earnings; Markets; Product; Manufacturing Industry

July 1967 (Revised September 1982)
Case

Head Ski Co., Inc.

By: Howard H. Stevenson

Describes the development of the company to its present preeminence in high-priced skis and the avenues that it can follow to obtain new growth. View Details

Keywords: Business Growth and Maturation; Growth and Development Strategy; Manufacturing Industry; Sports Industry

Research Summary

By: Ashish Nanda

Ashish Nanda's research focuses on ethics and economics of managing professional service firms.

Nanda is working on a project that studies how management of conflict of interest influences professional identity, the role of professional associations, and the... View Details

Research Summary

By: Srikant M. Datar

Datar's research interests are in the cost management and management control areas. He has published his research on activity-based management, quality, productivity, time-based competition, new product development, bottleneck management, incentives and ... View Details

Teaching Interest

Agribusiness Seminar - Executive Education

By: David E. Bell

In the agribusiness industry, every year brings new trends and challenges. While demand continues to grow, consumer needs shift, production challenges increase, and evolving technology impacts every part of the value chain. The complex... View Details

Forthcoming
Article

An Anatomy of Crypto-Enabled Cybercrimes

By: Will Cong, Campbell Harvey, Daniel Rabetti and Zong-Yu Wu

The advent of cryptocurrencies and digital assets holds the promise of improving financial systems by offering cheap, quick, and secure transfer of value. However, it also opens up new payment channels for cybercrimes. Assembling a diverse set of public on- and... View Details

Keywords: Cryptocurrency; Crime and Corruption; Technology Adoption; Currency; Policy