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Charts & Statistics - Leadership

initiated against Microsoft Influence: Medium-Low 1900 s 19 Fewer than 500,000 union members Department of Commerce and Labor created Influence: Medium 10 1910 s 19 Ford doubles factory wages and shortens... View Details

Profile

Ignacio Lartirigoyen

backgrounds – an experience that could transform my ability to be effective." The case method, Ignacio notes, "replicates business situations on a regular basis, drawing opinions from people who all think differently. It challenges you to debate View Details

Keywords: Financial Services

26 Feb 2019
News

Building a New Real Estate Investment Model

An experiment in real estate investing is underway in Philadelphia, where Steinbridge Group CEO Tawan Davis (MBA 2006) has made a long-term commitment to less-affluent renters in the city’s most rapidly gentrifying communities. “You want to see View Details

Web

Negotiation, Organizations & Markets Awards & Honors - Faculty & Research

and Social Psychology (SPSP). Julian J. Zlatev : Winner of the 2022 IACM Early Career Award from the International Association for Conflict Management. 2021 Max H. Bazerman : Co-winner of the 2021 International Association for Conflict... View Details

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

Facebook’s vision and mission statement.” Brendan Coffey led the way in proposing that “FB needs a much more active strategy to place the user in a position of control with respect to how their data is... View Details

Keywords: by James Heskett; Web Services; Information Technology

10 Feb 2003
Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

cause serious problems for customers and create a strong reason not to purchase. Confusing or inaccurate billing causes customer annoyance. Simply eliminating the reasons for someone not to purchase, however, does not create a reason for... View Details

Keywords: by Benson P. Shapiro

01 Mar 2021
What Do You Think?

What Does Remote Work Mean for Middle Managers?

(iStockphoto/FreshSplash) There seems to be limited interest in middle management or the managers that occupy such positions among those who study management today. Go to Amazon or Google, for example, and... View Details

Keywords: by James Heskett

Web

2024 Reunion Presentations - Alumni

In this discussion, we will address the industry's evident cyclicality, but more importantly, we will focus on significant long-term macroeconomic trends and their profound impact on the forces that drive the evolution of private capital.... View Details

Article

The Social Utility of Feature Creep

By: Debora V. Thompson and Michael I. Norton

Previous research shows that consumers frequently choose products with too many features that they later find difficult to use. Our research shows that this seemingly suboptimal behavior may in fact confer benefits when factoring in the social context of consumption.... View Details

Keywords: Impression Management; Social Influence; Conspicuous Consumption; Signaling; Product Features; Consumer Behavior; Information Technology; Experience and Expertise; Status and Position

November 2007 (Revised April 2008)
Case

Russian Standard

By: Rohit Deshpande and Seth Schulman

In September 2006, Russian billionaire Roustam Tariko, founder and owner of Russian Standard, needed to develop a strategy for introducing Russia's most popular brand of premium vodka (RSO) to American consumers. In the past year, he had introduced Imperia, the firm's... View Details

Keywords: Brands and Branding; Marketing Strategy; Product Positioning; Food and Beverage Industry; Russia; United States

01 Jan 2014
News

To Spot Financial Trouble Early, Use Three Circles: A conversation with Blythe McGarvie of Harvard Business School

April 2022
Case

Marsha Simms: Trailblazer in Corporate Law

By: Robin Ely, Boris Groysberg, Colleen Ammerman and Olivia Hull

Follows the journey of lawyer Marsha Simms from her childhood in racially-segregated St. Louis to the upper echelons of the New York legal community. Describes her education, career choices, accomplishments, and setbacks. Highlights significant moments such as her... View Details

Research Summary

Overview

By: Ashley V. Whillans

Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details

April 2005 (Revised February 2007)
Case

American Outsourcing

By: Richard H.K. Vietor and Alexander Veytsman

Covers the phenomenon of outsourcing jobs from the United States. Reviews the evolution of Mexico's Maquiladoras, manufacturing special economic areas in China, and information technology and service-sourcing in India. Also reviews exports/imports, exchange rates,... View Details

Keywords: Job Cuts and Outsourcing; Employment; Emerging Markets; Wages; Trade; United States; Mexico; China; India

June 2020 (Revised May 2022)
Case

Vanguard Retail Operations (A)

By: Willy C. Shih and Antonio Moreno

The first two cases in this series are set in the financial services industry, and explore whether it is better for back-office workers to be generalists who provide the flexibility of being able to handle the complete range of transactions that the company faces or... View Details

Keywords: Pooling; Generalist Model; Specialist Model; Operations; Service Operations; Management; Job Design and Levels; Financial Services Industry; United States

17 Feb 2016
Research & Ideas

Man vs. Machine: Which Makes Better Hires?

center work.) Crucially, the testing firm also tracked how long the applicants who were eventually hired stayed in their positions. Li and her colleagues used that tenure as a proxy for job performance, reasoning workers who did better in... View Details

Keywords: by Michael Blanding; Employment

03 Jan 2018
Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

Anat Keinan shows that people who wear funky outfits to the office are often seen as more confident and as having higher status than those who dress to fit in. As writer Dina Gerdeman explains, “The... View Details

Keywords: by Carmen Nobel

27 Apr 2009
Research & Ideas

Building Businesses in Turbulent Times

crisis as a disrupter to the status quo and look for areas of pain. In fact, cost cutting and restructuring are simply the first steps in repositioning View Details

Keywords: by Staff

November 2011 (Revised January 2014)
Supplement

The Impact of Layoffs

By: Sandra J. Sucher, David Rosales and Elana Green

In video interviews, employees who have been laid off describe their experiences and the effects that the layoff has had on their careers, families, and personal lives. View Details

Keywords: Job Cuts and Outsourcing