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  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

market leadership position? "We believe that there is still a great deal of confusion and puzzlement on how this competitive battle will develop," say the authors of the academic paper Dynamic Mixed Duopoly: A Model Motivated by... View Details
Keywords: by Sean Silverthorne; Technology
  • February 2022
  • Case

Paul Polman

By: Elizabeth A. Keenan, Youngme Moon and Susie Ma
Over his 40-year career, Paul Polman had led some of the world’s largest consumer goods companies, making his biggest mark as CEO of Unilever—a multi-national corporation that produced everything from soap to soup. Polman was also well-regarded as a leader in corporate... View Details
Keywords: Marketing; Brands and Branding; Marketing Communications; Marketing Strategy; Leadership; Corporate Accountability; Personal Development and Career; Corporate Social Responsibility and Impact; Ethics; Values and Beliefs; Social Issues; Philanthropy and Charitable Giving
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Keenan, Elizabeth A., Youngme Moon, and Susie Ma. "Paul Polman." Harvard Business School Case 322-098, February 2022.
  • 30 May 2019
  • What Do You Think?

Is There a Distinctive West Coast Style of Management?

companies are built for long-term success. They observed that visionary companies demonstrate these qualities: Do not require charismatic leadership Pursued several objectives of which only one was profit Almost religiously preserved a... View Details
Keywords: by James Heskett; Education
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

By: Rithmire, Meg Abstract—The Chinese leadership under Xi Jinping has announced its intentions to transition the economy from one driven by investment and exports to one driven by domestic demand. The main strategy to achieve this... View Details
Keywords: Sean Silverthorne
  • 20 Jun 2011
  • Lessons from the Classroom

Fame, Faith, and Social Activism: Business Lessons from Bono

escalating, high-profile campaign against Third World debt, poverty, war and disease. “Any CEO who thinks his or her job is about maximizing shareholder value is living in the past.” Koehn, a Harvard Business School historian who has studied social entrepreneurs and... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 19 Dec 2005
  • Research & Ideas

The Regional Slice of Your Global Strategy

case, product divisions). And just as obviously, no one likes to give up power. Leadership from the top, aimed at promoting a "one-company" mentality, is often the only way forward. One of Oosterveld's conditions for taking the... View Details
Keywords: by Pankaj Ghemawat
  • November 2010 (Revised August 2013)
  • Case

Chrysler Fiat 2009

By: J. Bruce Harreld, Paul W. Marshall and David Lane
In spring 2009, Chrysler entered a prepackaged bankruptcy and exited 40 days later in a deal with Fiat, the U.S. Treasury, and the UAW that kept the automaker alive. Looking forward, what was necessary for Chrysler to move beyond the life support it had received? What... View Details
Keywords: Restructuring; Leadership Development; Alliances; Business Strategy; Growth and Development Strategy; Business Growth and Maturation; Financial Condition; Auto Industry
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Harreld, J. Bruce, Paul W. Marshall, and David Lane. "Chrysler Fiat 2009." Harvard Business School Case 811-030, November 2010. (Revised August 2013.)
  • March 2022 (Revised November 2022)
  • Case

When Should CEOs Speak Out Publicly? The 2021 Georgia Voting Law

By: William W. George, Hubert Joly and Amram Migdal
This case describes the March 2021 passage of a voting and elections law in the U.S. state of Georgia and reactions by corporations and corporate leaders to the law. Included are a brief history of voting rights in the United States and Georgia and an overview of the... View Details
Keywords: Voting Rights; CEO Activism; Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Spoken Communication; Decision Making; Judgments; Voting; Demographics; Nationality; Race; Geography; Geographic Location; Geopolitical Units; Country; Government and Politics; Government Administration; Government Legislation; Political Elections; History; Law; Laws and Statutes; Rights; Leadership; Leadership Style; Management; Management Skills; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Social Psychology; Status and Position; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; United States; Georgia (state, US)
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George, William W., Hubert Joly, and Amram Migdal. "When Should CEOs Speak Out Publicly? The 2021 Georgia Voting Law." Harvard Business School Case 322-015, March 2022. (Revised November 2022.)
  • November 2019
  • Supplement

Innovation at Uber: The Launch of Express POOL

By: Chiara Farronato, Alan MacCormack and Sarah Mehta
This multimedia supplement accompanies the case “Innovation at Uber: the Launch of Express POOL” (case no. 619-003). Set in March 2018, the case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. This multimedia supplement... View Details
Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Information Technology; Mobile and Wireless Technology; Applications and Software; Digital Platforms; Technology Industry; California; San Francisco
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Farronato, Chiara, Alan MacCormack, and Sarah Mehta. "Innovation at Uber: The Launch of Express POOL." Harvard Business School Multimedia/Video Supplement 620-702, November 2019.
  • November 2000
  • Case

WARDA: Leading a Rice Revolution in West Africa

By: Ray A. Goldberg, Carin-Isabel Knoop and Cate Reavis
The West Africa Rice Development Association, along with various national and international partners, was developing and transferring new rice technologies to farmers throughout West and Central Africa. While production in West Africa was growing faster than any other... View Details
Keywords: Private Sector; Governing Rules, Regulations, and Reforms; Policy; Government and Politics; Technological Innovation; Leadership; Performance Effectiveness; Problems and Challenges; Research and Development; Nonprofit Organizations; Agriculture and Agribusiness Industry; Africa
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Goldberg, Ray A., Carin-Isabel Knoop, and Cate Reavis. "WARDA: Leading a Rice Revolution in West Africa." Harvard Business School Case 901-001, November 2000.
  • 01 Jun 2016
  • What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

business models. This view is that a culture in which people trust each other and their leadership is one in which change (of a strategy or business model) is easier to achieve. Its advocates cite the primacy of culture in business... View Details
Keywords: by James L. Heskett
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

schedules slip and targets are missed...." Above all, leadership is generally thought to be critical to the successful application of stretch. Edward Hare reminded us that "the essence of great management, View Details
Keywords: by Jim Heskett
  • 12 Oct 1999
  • Research & Ideas

Women Leading Business: A New Kind of Conversation

called a "forum" rather than a "course"? Hart: Yes. Our focal points are leadership issues and contemporary concerns such as international expansion, or the impact of the Internet. Our participants need to stay abreast... View Details
Keywords: Re: Myra M. Hart & Cynthia A. Montgomery
  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

Authors:Scott Snook, Herminia Ibarra, and Laura Ramo Publication:Chap. 22 in Handbook of Leadership Theory and Practice, edited by Nitin Nohria and Rakesh Khurana Abstract Despite the wealth of managerial and scholarly attention paid to... View Details
Keywords: Sean Silverthorne
  • November 2019 (Revised June 2020)
  • Case

Indigo Agriculture: Harnessing Nature

By: Marco Iansiti, Michael W. Toffel and James Barnett
Indigo Agriculture used a digital-enabled research and development (R&D) process to launch its initial product, microbial coatings for agricultural seeds, which increase crop yields while reducing the need for fertilizers. In doing so, the company developed direct... View Details
Keywords: Carbon Sequestration; Operations; Supply Chain; Social Enterprise; Product Development; Distribution Channels; Business Strategy; Digital Platforms; Environmental Sustainability; Science-Based Business; Climate Change; Agriculture and Agribusiness Industry; Green Technology Industry; United States; Massachusetts
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Iansiti, Marco, Michael W. Toffel, and James Barnett. "Indigo Agriculture: Harnessing Nature." Harvard Business School Case 620-024, November 2019. (Revised June 2020.)
  • 09 Oct 2019
  • Research & Ideas

For Better Ideas, Bring the Right People to the Brainstorm

As many entrepreneurs and business leaders can testify, a great conversation or brainstorm can turn an inkling of an idea into a gamechanger. A research paper goes inside those conversations and the people having them to learn the ingredients that separate a common... View Details
Keywords: by Michael Blanding
  • October 14, 2022
  • Article

The Challenges of Transforming Twitter

By: Andy Wu and Goran Calic
Elon Musk may be an idiosyncratic leader, but if he buys Twitter he’ll face a familiar business challenge: how to transform a legacy tech company. Faced with this challenge, leaders should follow five principles: 1) prioritize an objective, 2) communicate the strategy,... View Details
Keywords: Transformation; Corporate Strategy; Change Management; Leading Change; Technology Industry
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Wu, Andy, and Goran Calic. "The Challenges of Transforming Twitter." Harvard Business Review (website) (October 14, 2022).
  • September 2024 (Revised January 2025)
  • Teaching Note

Leading Culture Change at SEB

By: Amy Edmondson and Cat Huang
Teaching Note for HBS Case No. 621-074. The Risk organization at SEB, a leading Nordic financial services group founded in 1856, undertook a culture change program focused on psychological safety, empathic listening, and strategic framing. The program enabled risk... View Details
Keywords: Risk Management; Leading Change; Organizational Culture; Decision Making; Banking Industry; Financial Services Industry; Sweden
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Edmondson, Amy, and Cat Huang. "Leading Culture Change at SEB." Harvard Business School Teaching Note 625-023, September 2024. (Revised January 2025.)
  • 2022
  • Working Paper

Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice

By: Nicole Abi-Esber, Alison Wood Brooks and Ethan Burris
Psychological safety is a hallmark of effective team functioning. Although prior work shows that characteristics of the leader influence employee judgments of psychological safety (and subsequent decisions to speak up), we know very little about “the specific behaviors... View Details
Keywords: Eye Gaze; Psychological Safety; Voice; Participation; Nonverbal Behavior; Verbal Behavior; Ostracism; Conversation; Groups; Groups and Teams; Social Psychology; Safety; Leadership; Behavior
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Abi-Esber, Nicole, Alison Wood Brooks, and Ethan Burris. "Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice." Harvard Business School Working Paper, No. 22-048, January 2022.
  • September 2017
  • Supplement

Taj Hotels: Leading Change, Driving Profitability (B)

By: Krishna Palepu, Anjali Raina and Rachna Chawla
The Taj Group financial in March 2017 reflects a turnaround in performance. The new branding strategy is described. View Details
Keywords: Turnaround; Hospitality Industry; Leading Change; Leadership; Brands and Branding; Marketing; Strategy; Globalization; Performance Improvement; Accommodations Industry; India
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Palepu, Krishna, Anjali Raina, and Rachna Chawla. "Taj Hotels: Leading Change, Driving Profitability (B)." Harvard Business School Supplement 118-026, September 2017.
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